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All properties in Tung Chung, Islands District, Hong Kong SAR

Sheraton Hong Kong Tung Chung

Luxury hotel with 4 restaurants, near Citygate Outlets

  • Free WiFi
From
ZAR 1,642

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Living Room
  • Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 47.
1 / 47Outdoor Pool
8,4.Very good.
  • Many restaurants downstairs and nearby. City gate outlet is within 10mins walk. Very…

    Apr 7, 2021

  • We waited for 5 hours to get our room after checkin around 1pm in the afternoon, clearly…

    Apr 3, 2021

See all 62 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 218 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Citygate Outlets - 8 min walk
  • Lantau North Country Park - 17 min walk
  • Tung Chung New Development Ferry Pier - 25 min walk
  • Tung Chung Fort - 31 min walk
  • AsiaWorld-Expo - 4.8 mi / 7.7 km
  • Hong Kong Disneyland - 8.7 mi / 14 km
The following facilities or services will be unavailable from December 1 2020 to February 28 2021 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 2 Double Beds, Non Smoking, Ocean View
  • Deluxe Room, 1 King Bed, Non Smoking, Ocean View
  • Executive Suite, 1 Double Bed, Non Smoking, View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Executive Room, 1 King Bed, Non Smoking, Ocean View
  • Executive Room, 2 Double Beds, Non Smoking, Ocean View
  • Premier Suite, 1 Double Bed, Non Smoking, Ocean View

Location

  • Citygate Outlets - 8 min walk
  • Lantau North Country Park - 17 min walk
  • Tung Chung New Development Ferry Pier - 25 min walk

What’s around

Landmarks

  • Citygate Outlets - 8 min walk
  • Lantau North Country Park - 17 min walk
  • Tung Chung New Development Ferry Pier - 25 min walk
  • Tung Chung Fort - 31 min walk
  • AsiaWorld-Expo - 4.8 mi / 7.7 km
  • Hong Kong Disneyland - 8.7 mi / 14 km
  • Pui O Beach - 7.3 mi / 11.8 km
  • Lantau South Country Park - 3.3 mi / 5.2 km
  • Skypier - 3.3 mi / 5.3 km
  • Cheung Sha Beach - 6.8 mi / 10.9 km
  • Inspiration Lake Recreation Centre - 8.1 mi / 13 km

Getting around

  • Hong Kong International Airport (HKG) - 12 min drive
  • Macau Intl. Airport (MFM) - 60 min drive
  • Shenzhen Intl. Airport (SZX) - 70 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 69 min drive
  • Hong Kong Tung Chung Station - 13 min walk
  • Hong Kong AsiaWorld Expo Station - 6 min drive
  • Hong Kong Airport Station - 12 min drive

At a glance

Hotel size

  • This hotel has 218 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (HKD 480 per day)
  • Covered onsite valet parking (HKD 600 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Pool umbrellas
  • Sauna
  • Arcade/game room

Working away

  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 15801
  • Conference space size (meters) - 1468

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2020
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch LED TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Sheraton Spa has 2 treatment rooms. Services include deep-tissue massages, Thai massages, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Cafe Lantau - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Sunset Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

Small print

Also known as

  • Sheraton Hong Kong Tung Chung Hotel
  • Sheraton Hong Kong Tung Chung Tung Chung
  • Sheraton Hong Kong Tung Chung Hotel Tung Chung

Optional extras

Covered self parking costs HKD 480 per day

Covered valet parking costs HKD 600 per day

Rollaway beds are available for HKD 330.0 per night

Buffet breakfast is offered for an extra charge of HKD 251 for adults and HKD 125 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 9:00 AM to 7:00 PM.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Service fee: 10 percent

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Hong Kong Tung Chung does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs HKD 480 per day. Valet parking costs HKD 600 per day.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM. The swimming pool will be unavailable from December 1 2020 to February 28 2021 (dates subject to change).
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Moccato (9-min walk), Olea (10-min walk), and Essence (10-min walk).
  • Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Hong Kong Tung Chung also has a 24-hour health club and a sauna, as well as an arcade.
8,4.Very good.
  • 10,0.Exceptional

    Perfect Getaway!

    Perfect getaway! The hotel facilities are new and clean. The staffs were friendly and helpful. The location is quiet and food is great too.

    Joan, 2 night trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    A very negative experience

    Tried to order a fork from the service counter. The lady told me that I had to wait for 30 mins, cos it was very busy at the moment. A very negative response from a star rated hotel. I think their management should look at their training seriously.

    1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Don’t know how it got a 9 out of 10. Poor service. We booked a room for 4 girls so that we could stay tgt. Our room was “deluxe room with 2 double beds”. However, our room was so small and the beds were single beds. We reported the deviation to the staff and they said the beds were “kind of double beds”. Also the hotel was so far away from the city centre and we had to take taxi back and forth. Never ever will I live in this hotel again!!!

    1 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    General is good buy a bit far away to the shopping mall.

    Sai Po, 2 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    An extraordinary stay!!!

    The hotel is so new, clean and cosy. Staff is very friendly. Nice food in breakfast buffet . The shower facilities is great. Bed is comfy. A little brownie was also granted for bday celebration. Can have late check out at 3pm. Will definitely come to stay again.

    2 night family trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    It was an amazing experience. Good staffs and service. The food is so good.

    Sin To Ruby, 2 night family trip, Jan 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great stay

    Friendly and helpful staff with newly established facilities. Room was clean and spacious with gorgeous view of the sea.

    1 night family trip, Dec 31, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Brand new hotel, staffs are nice.

    Tin Man, 1 night trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Everything was close to brand-new and clean, staff were all very helpful, will definitely be back sometime soon!

    1 night family trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    午夜有警鐘誤鳴,影響住宿整體感覺

    CHEUK HON, 1 night trip, Apr 7, 2021

    Verified Hotels.com guest review

See all 62 reviews