2/10 Poor
10 February 2024
Horrible experience, stay away
The worst hotel experience in my life. I booked this hotel for 2 days, nearest to my family, since it had 3 of my top priorities: 1. Good wifi 2. Breakfast 3. Gym.
The gym was out of service; the wifi was week and inefficient for mettings; I left within the hour so I didn’t try the breakfast. Elevator wait was unbearable (one out of 3 is for the garage only BUT THERE IS NO SIGN FOR IT, so you wait for nothing).
Asked for a refund and still nothing yet (it’s been a week) even though they contacted me via WhatsApp to inform me “of their decision”. NO MANAGEMENT on weekends!
Unbelievable…stay away.
Carmelo
Carmelo, 2-night trip