Hyatt Regency has the potential of being a reasonable hotel, despite the location. Mistakes made at the checkin left us unaware of hotel policies, including billing process and credit amount block on credit card, unheard of and ever experienced in any other hotel we have stayed in. This led to an unreasonable and hash letters being posted under the room door, despite the card being registered at reception. Not an experience one would expect to deal with after spending a day trying to relax on holiday. Hotel claimed this was to make a hassle free stay but it was just for the hotel and not for us, making us feel untrustworthy. The issue was finally resolved by us settling the bill we have accrued with no intention of using the hotel facilities for the remaining four days of our stay. However, this happily gave us an opportunity to experience lovely restaurants in the area including the Le Bristo at Radisson Blu, lovely meal at the Marriott, Intercontinental restaurant at the beach side and a special treat at Phoenicia Valletta, with none of them questioned our credit rate.
I hope this is not a policy followed by all Hyatt Regency around the world.