Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a luxurious retreat near The MARC and Nelson Mandela Square. Relax with a drink at the poolside bar, enjoy brunch or dinner at The Bull Run, or unwind in the steam room. With high-speed WiFi and 2 outdoor pools to choose from, this hotel is perfect for business travelers and families alike.
Lobby Bar - Radisson Blu Hotel Sandton - 6 min walk
About this property
Protea Hotel by Marriott Johannesburg Balalaika Sandton
Protea Hotel by Marriott Johannesburg Balalaika Sandton puts you in a great location, within just a 10-minute walk of Sandton Convention Centre and Nelson Mandela Square. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at The Bull Run, which serves lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
330 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
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Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Covered on-site self-parking (ZAR 50 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Free train station pickup on request (available 24 hours a day)
DONE
Off-site
Area shuttle*
Free shopping centre shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Grocery/convenience store
Children's menu
What to do
Shopping
Pool table
Discount at nearby fitness center
Ecotours nearby
Golf lessons nearby
Working away
24-hour business center
8 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 1949
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fireplace in lobby
Television in common areas
Piano
Fitness center
2 outdoor pools
Shopping mall on site
Steam room
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 35
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Portable bathtub seat
Lowered electrical outlets in bathroom
Lever door handles
Room amenities
Be entertained
43-inch LCD TV
Satellite TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Bull Run - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty - This coffee shop serves breakfast, brunch, and lunch. Open daily.
Lords Bar - This bar serves brunch, lunch, dinner, and light fare. Open daily.
Destination Lounge & Bar - This bar serves light fare only. Open daily.
The Conservatory - This buffet restaurant serves breakfast only. Open daily.
Fees & policies
Refundable deposits
Deposit: ZAR 500.00 per night
Optional extras
Full breakfast is offered for an extra charge of approximately ZAR 235 per person
Airport shuttle service is offered for an extra charge of ZAR 610 per vehicle (one-way, maximum occupancy 3)
Area shuttle service is offered for an extra charge
Parking
Covered self parking costs ZAR 50 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton
Frequently asked questions
Does Protea Hotel by Marriott Johannesburg Balalaika Sandton offer free cancellation for a full refund?
Yes, Protea Hotel by Marriott Johannesburg Balalaika Sandton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel by Marriott Johannesburg Balalaika Sandton?
Yes, there are 2 outdoor pools.
Are pets allowed at Protea Hotel by Marriott Johannesburg Balalaika Sandton?
Sorry, pets aren't allowed.
Is parking offered on site at Protea Hotel by Marriott Johannesburg Balalaika Sandton?
Yes. Self parking costs ZAR 50 per day.
Is airport shuttle service offered by Protea Hotel by Marriott Johannesburg Balalaika Sandton?
Yes, an airport shuttle is available. The charge is ZAR 610 per vehicle one-way.
What are the check-in and check-out times at Protea Hotel by Marriott Johannesburg Balalaika Sandton?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Protea Hotel by Marriott Johannesburg Balalaika Sandton?
No, this hotel doesn't have a casino, but Montecasino (12-min drive) and Gold Reef City Casino (17-min drive) are both nearby.
What is there to do at Protea Hotel by Marriott Johannesburg Balalaika Sandton and nearby?
Protea Hotel by Marriott Johannesburg Balalaika Sandton has 2 outdoor pools and 2 bars, as well as a steam room and a garden.
Are there restaurants at or near Protea Hotel by Marriott Johannesburg Balalaika Sandton?
Yes, there's an onsite restaurant, The Bull Run.
What's the area around Protea Hotel by Marriott Johannesburg Balalaika Sandton like?
Protea Hotel by Marriott Johannesburg Balalaika Sandton is in Sandton, a short 9-minute walk from Johannesburg Sandton Station and 9 minutes' walk from Nelson Mandela Square.
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Reviews
Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8
Cleanliness
8,8
Location
8,6
Staff & service
8,0
Property conditions & facilities
Guest review summary
What guests liked
The property offers a shuttle service to nearby locations, including Nelson Mandela Square. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
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Room
Restaurant
Location
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Breakfast
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Reviews
Verified
10/10 Exceptional
25 December 2025
Good location and comfortable stay
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
02 February 2026
The room was spotless and staff were very good and helpful.
Musole
Musole, 3-night trip
Verified
10/10 Exceptional
13 February 2026
While this isn’t the most luxurious or contemporary hotel, it feels very homely and public spaces are charming - as are the staff, who made us feel vsry welcome.
Jeremy
Jeremy, 4-night trip
Verified
8/10 Very good
10 February 2026
It’s not a holiday hotel, being in the centre of Sandton. We have stayed here many times and use it as a staging post. It’s a bit dated but the location is excellent with a shuttle bus to the nearby mall and/or train station.
Lorna
Lorna, 2-night trip
Verified
6/10 Good
23 April 2026
This hotel is very convenient to me when I visit Johannesburg, however they are consistently let down by the poor attitude from the reception staff. Every request is greeted with a lack of enthusiasm, a surly uninterested attitude and an apparent desire to say no. Compare this to the team in the adjacent restaurant, the Bull Run, who are friendly and keen to provide service it makes you think the hotel should spend a bit more and recruit better staff.
Steven
Steven, 9-night trip
Verified
8/10 Very good
11 February 2026
The shuttle bus driver was so lovely! Door men were helpful in regards to tours and baggage. Reception staff could learn a lot from them in regards to being friendly, professional and kind.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
08 November 2025
The staff, the service and the place amazing
DAVID
DAVID, 2-night trip
Verified
10/10 Exceptional
17 November 2025
Staff, amenities, clean room
DAVID
DAVID, 1-night trip
Verified
10/10 Exceptional
25 November 2025
Excellent staff, customer service, upgraded room (thank you Onica) and help with bags (thank you Gift)
From Sandy - room 2163 :)
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
28 November 2025
This was my first time and wasnt sure what to expect but i was very impressed with the staff and the whole ambience.
Staff were very friendly without been in your face. I will definitely recommend it.
Omotayo
Omotayo, 4-night trip
Verified
10/10 Exceptional
18 November 2024
Good location - Sandton city mall close to the hotel, quiet and clean
Marie Yovana
Marie Yovana, 1-night trip
Verified
8/10 Very good
23 November 2024
Nice hotel
Great staff and convenient location. Like the gardens
Lars
Lars, 3-night trip
Verified
10/10 Exceptional
15 February 2025
Good option for Sandton.
Very acceptable, well priced option in Sandton. Hotel runs a shuttle bus to the mall which is very handy.
Lorna
Lorna, 1-night trip
Verified
10/10 Exceptional
13 September 2023
Exceptional hospitality by staff.
Allan
Allan, 3-night trip
Verified
10/10 Exceptional
18 November 2024
Great facility, friendly staff and delicious food. We were able to catch the hop on hop off bus just around the corner and access lots of sights that way. The hotel offers a shuttle service to Nelson Mandela Square, which was a nice bonus. Highly recommended this stay.
Melanie
Melanie, 3-night trip
Verified
10/10 Exceptional
23 November 2023
We stayed here on a long layover and between the comfortable beds and breakfast, it gave us everything we needed. The true highlight was the friendly staff, I’ve never had a more welcoming experience at a hotel.
Madelyn
Madelyn, 2-night trip
Verified
10/10 Exceptional
11 October 2024
I really liked the gardens. The staff were welcoming, and went the extra mile to help.
Cate
Cate, 2-night trip
Verified
10/10 Exceptional
22 February 2025
Good choice.
Excellent choice for Sandton. Charming help staff and good shuttle link to mall.
Lorna
Lorna, 2-night trip
Verified
10/10 Exceptional
17 March 2025
Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.
Derek
Derek, 3-night trip
Verified
10/10 Exceptional
01 September 2024
Great property centrally located in Jberg. Convenient transportation available. Great employees. I'll be back.
Tim or Debra
Tim or Debra, 3-night trip
Verified
8/10 Very good
07 November 2024
We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).
Wendy
Wendy, 1-night trip
Verified
8/10 Very good
24 September 2023
Safe and comfortable stay in Joburg
I liked the bed a lot, very comfy. But I thought there would be shower gown, not to mention more of amenities like shampoo and conditioner. They only offer a small soap bar, body cleanser, lotion and a shower cap.
Overall staffs were really kind, breakfast was also good (nothing special). Beautiful garden.
SUJEE
SUJEE, 1-night trip
Verified
10/10 Exceptional
21 December 2025
My husband and I loved our stay here
Tori
Tori, 12-night trip
Verified
8/10 Very good
10 February 2026
Not a holiday hotel but a business hotel with excellent links to mall and train station.