Guests
All properties in Andorra la Vella, Andorra la Vella, Andorra

Mercure Andorra

4-star hotel with spa, near Pyrenees Andorra Shopping Centre

  • Free WiFi
From
ZAR 1,650

Image gallery

  • Pool
  • Pool
  • Family Room - Living Room
  • Superior Room - Bathroom
  • Pool
Pool. Image 1 of 47.
1 / 47Pool
Carrer de La Roda, 2, Andorra la Vella, AD500, Andorra
8,0.Very good.
  • Nice Hotel very well located. Friendly staff

    Dec 9, 2020

  • Nice facilities.

    Sep 7, 2020

See all 89 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 172 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace

For families

  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Placa del Poble - 8 min walk
  • Casa de la Vall - 9 min walk

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Enter dates for 2 guests

Guests
  • Family Room
  • Superior Room
  • Superior Room
  • Superior Room, Multiple Beds

Location

Carrer de La Roda, 2, Andorra la Vella, AD500, Andorra
  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Placa del Poble - 8 min walk
  • Casa de la Vall - 9 min walk

What’s around

Landmarks

  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Placa del Poble - 8 min walk
  • Casa de la Vall - 9 min walk

Getting around

  • Barcelona El Prat Airport (BCN) - 150 min drive
  • La Seu d'Urgell (LEU) - 40 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porte-Puymorens Station - 43 min drive

At a glance

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 23 per night)
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Children's pool
  • Ski storage
  • Ski passes available
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Pool sun loungers
  • Health club
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and manicures and pedicures.

The spa is open daily.

Dining

La Brasserie - This coffee shop serves breakfast only.

El Grill - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

El Jardi - This restaurant specializes in Spanish cuisine and serves breakfast and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Playground on site

Nearby

  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Mercure 4 Hotel Andorra
  • Mercure Andorra 4
  • Mercure Andorra Hotel Andorra La Vella
  • Mercure Andorra Hotel
  • Mercure Andorra Andorra La Vella
  • Mercure Andorra
  • Mercure Andorra Hotel
  • Mercure Andorra Andorra la Vella
  • Mercure Andorra Hotel Andorra la Vella

Optional extras

Self parking costs EUR 23 per night

Breakfast costs between EUR 15 and EUR 16 for adults, and EUR 11 and EUR 12 for children (approximately)

Pets are allowed for an extra charge of EUR 23 per pet, per night

Service animals exempt from fees

Policies

Pool access available from 9:30 AM to 10:30 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Andorra does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 23 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:30 AM to 10:30 PM.
  • Yes, pets are welcome. There's a charge of EUR 23 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include L'Escenari de pizzes (4-min walk), La Piazza (5-min walk), and Restaurante L'Aigüeta (6-min walk).
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Andorra also has 3 bars and a sauna, as well as a steam room and an arcade.
8,0.Very good.
  • 8,0.Very good

    Nice Stay

    This was one of the cheaper hotels in Andorra. Very central with access to the main street from the 5th floor and near to all areas of interest. Very friendly reception staff. Room was good and comfortable. Cannot fault this place.

    1 night trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Christmas getaway

    Great stay for a quiet Christmas getaway.The staff was friendly, attentive, and present.

    Mark, 1 night trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    I would stay there again!

    Close to the city centre and bus terminals. Amazing spa facilities like jacuzzi, sauna, hammam etc. The rooftop views are great. The room is well maintained. The wifi worked but you need to reconnect every now and then. No kettle in the room to make tea/coffee when it gets cold but there’s free water in the fridge.

    Emanuel, 4 night trip, Oct 1, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Good location. Helpful front desk. Great candies (like jolly ranchers but without the rough edges). I wish they sold the candies. Good wifi

    1 night trip, Sep 24, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Very clean and good condition. Additional facilities of gym and pools. On site parking, which is essential in Andorra if you’re travelling by car. Staff were efficient and helpful.

    3 night trip, Sep 15, 2019

    Verified Wotif guest review

  • 10,0.Exceptional

    Short stay

    Check in told us about all facilities

    David, 1 night trip with friends, Sep 13, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Acceptable, not great

    Hotel was fine - service was a bit lacking. All in all, an okay stay though I wouldn’t return.

    1 night trip, Jul 27, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location for exploring the city. Rooms are clean and comfortable, full bathtub, stable working WiFi, but extremely expensive onsite parking fees.

    1 night trip with friends, May 18, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Mini break

    Very nice hotel with friendly staff all the way through the hotel. It is very clean with great breakfast some thing for every one.Nice bar area for that relaxing drink at the end of your day. In a great location for places to eat and shopping.Good Wifi, fridge in your room.Would surely stay here again.

    Urszula, 1 night romance trip, Mar 16, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice hotel close to city center.

    Nice hotel, close to city center to enjoy view of montains and extensive shopping. Hotel great for family as there is pool and game/play area. Nice sun terrasse on roof with mini golf. Room was a good size for family of four. I can recommend ordering the breakfast which has a lot of choise.

    Anne, 3 night trip, Aug 15, 2018

    Verified Expedia guest review

See all 89 reviews