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Mercure Andorra
4-star hotel with spa, near Pyrenees Andorra Shopping Centre
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
ZAR 1,650
Price available on 28 Jul 2021Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
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Carrer de La Roda, 2, Andorra la Vella, AD500, Andorra
8,0.Very good.89 verified Hotels.com guest reviews
Nice Hotel very well located. Friendly staff
Dec 9, 2020
Nice facilities.
Sep 7, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
Guests rated location
Shopping18 positive mentions
Walkable11 positive mentions
- Parking available
- Pool
- Free WiFi
- Pet-friendly
- Gym
- Non-smoking
Property highlights
Main amenities
- 172 smoke-free guestrooms
- Daily housekeeping
- 3 restaurants and 3 bars/lounges
- Full-service spa
- Indoor pool
- Rooftop terrace
For families
- Children's pool
- Playground on site
- Private bathroom
- Television
- Free toiletries
- Terrace
What’s around
- Pyrenees Andorra Shopping Centre - 5 min walk
- Placa del Poble - 8 min walk
- Casa de la Vall - 9 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Family Room
- Superior Room
- Superior Room
- Superior Room, Multiple Beds
Location
Carrer de La Roda, 2, Andorra la Vella, AD500, Andorra
- Pyrenees Andorra Shopping Centre - 5 min walk
- Placa del Poble - 8 min walk
- Casa de la Vall - 9 min walk
What’s around
Landmarks
- Pyrenees Andorra Shopping Centre - 5 min walk
- Placa del Poble - 8 min walk
- Casa de la Vall - 9 min walk
Getting around
- Barcelona El Prat Airport (BCN) - 150 min drive
- La Seu d'Urgell (LEU) - 40 min drive
- L'Hospitalet-pres-l'Andorre Station - 38 min drive
- Burton's Station - 43 min drive
- Porte-Puymorens Station - 43 min drive
At a glance
Hotel size
- This hotel has 172 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (EUR 23 per night)
- Onsite parking limited
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- 3 restaurants
- 3 bars/lounges
- Coffee shop/café
- Room service (during limited hours)
Things to do
- Indoor pool
- Children's pool
- Ski storage
- Ski passes available
- Fitness facilities
- Full-service spa
- Spa treatment room(s)
- Playground on site
- Ski lessons available nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Snowboarding nearby
- Snowmobiling nearby
- Snowshoeing nearby
- Pool sun loungers
- Health club
- Steam room
- Sauna
- Arcade/game room
Working away
- Business center
- Conference space
- Meeting rooms
- Conference space size (feet) - 3229
- Conference space size (meters) - 300
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- Number of buildings/towers - 1
- Elevator
- Rooftop terrace
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
Languages Spoken
- Catalan
- English
- French
- Portuguese
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
Freshen up
- Private bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
Be entertained
- TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and manicures and pedicures.
The spa is open daily.
Dining
La Brasserie - This coffee shop serves breakfast only.
El Grill - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
El Jardi - This restaurant specializes in Spanish cuisine and serves breakfast and dinner. A children's menu is available.
El Grill - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
El Jardi - This restaurant specializes in Spanish cuisine and serves breakfast and dinner. A children's menu is available.
Recreation
On Site
- Fitness facilities
- Health club
- Sauna
- Steam room
- Playground on site
Nearby
- Ski lessons available nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Snowboarding nearby
- Snowmobiling nearby
- Snowshoeing nearby
Small print
Also known as
- Mercure 4 Hotel Andorra
- Mercure Andorra 4
- Mercure Andorra Hotel Andorra La Vella
- Mercure Andorra Hotel
- Mercure Andorra Andorra La Vella
- Mercure Andorra
- Mercure Andorra Hotel
- Mercure Andorra Andorra la Vella
- Mercure Andorra Hotel Andorra la Vella
Optional extras
Self parking costs EUR 23 per night
Breakfast costs between EUR 15 and EUR 16 for adults, and EUR 11 and EUR 12 for children (approximately)
Pets are allowed for an extra charge of EUR 23 per pet, per night
Service animals exempt from feesPolicies
Pool access available from 9:30 AM to 10:30 PM.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards and debit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Mercure Andorra does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs EUR 23 per night. Parking spots may be limited. Electric vehicle charging is available.
- Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:30 AM to 10:30 PM.
- Yes, pets are welcome. There's a charge of EUR 23 per pet, per night. Service animals are exempt from fees.
- You can check in from 2 PM - midnight. Check-out time is noon.
- Yes, there are 3 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include L'Escenari de pizzes (4-min walk), La Piazza (5-min walk), and Restaurante L'Aigüeta (6-min walk).
- Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Andorra also has 3 bars and a sauna, as well as a steam room and an arcade.
8,0.Very good.89 verified Hotels.com guest reviews
- 8,0.Very good
Nice Stay
This was one of the cheaper hotels in Andorra. Very central with access to the main street from the 5th floor and near to all areas of interest. Very friendly reception staff. Room was good and comfortable. Cannot fault this place.
1 night trip, Dec 27, 2019
Verified Hotels.com guest review
- 8,0.Very good
Christmas getaway
Great stay for a quiet Christmas getaway.The staff was friendly, attentive, and present.
Mark, 1 night trip, Dec 24, 2019
Verified Hotels.com guest review
- 8,0.Very good
I would stay there again!
Close to the city centre and bus terminals. Amazing spa facilities like jacuzzi, sauna, hammam etc. The rooftop views are great. The room is well maintained. The wifi worked but you need to reconnect every now and then. No kettle in the room to make tea/coffee when it gets cold but there’s free water in the fridge.
Emanuel, 4 night trip, Oct 1, 2019
Verified Hotels.com guest review
- 8,0.Very good
Good location. Helpful front desk. Great candies (like jolly ranchers but without the rough edges). I wish they sold the candies. Good wifi
1 night trip, Sep 24, 2019
Verified Expedia guest review
- 10,0.Exceptional
Very clean and good condition. Additional facilities of gym and pools. On site parking, which is essential in Andorra if you’re travelling by car. Staff were efficient and helpful.
3 night trip, Sep 15, 2019
Verified Wotif guest review
- 10,0.Exceptional
Short stay
Check in told us about all facilities
David, 1 night trip with friends, Sep 13, 2019
Verified Hotels.com guest review
- 6,0.Good
Acceptable, not great
Hotel was fine - service was a bit lacking. All in all, an okay stay though I wouldn’t return.
1 night trip, Jul 27, 2019
Verified Hotels.com guest review
- 8,0.Very good
Great location for exploring the city. Rooms are clean and comfortable, full bathtub, stable working WiFi, but extremely expensive onsite parking fees.
1 night trip with friends, May 18, 2019
Verified Expedia guest review
- 10,0.Exceptional
Mini break
Very nice hotel with friendly staff all the way through the hotel. It is very clean with great breakfast some thing for every one.Nice bar area for that relaxing drink at the end of your day. In a great location for places to eat and shopping.Good Wifi, fridge in your room.Would surely stay here again.
Urszula, 1 night romance trip, Mar 16, 2019
Verified Hotels.com guest review
- 8,0.Very good
Nice hotel close to city center.
Nice hotel, close to city center to enjoy view of montains and extensive shopping. Hotel great for family as there is pool and game/play area. Nice sun terrasse on roof with mini golf. Room was a good size for family of four. I can recommend ordering the breakfast which has a lot of choise.
Anne, 3 night trip, Aug 15, 2018
Verified Expedia guest review