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Mercure Andorra

4.0 star property
Hotel with spa, near Pyrenees Andorra Shopping Centre

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Photo gallery for Mercure Andorra

Indoor pool, open 10:00 AM to 1:30 PM, pool loungers
Indoor pool, open 10:00 AM to 1:30 PM, pool loungers
Exterior
Exterior
Daily buffet breakfast for a fee
Nestled in the heart of Andorra, Mercure Andorra offers an inviting retreat with a playground for kids and Spa for relaxation. Unwind on the sun-kissed terrace or indulge in Spanish cuisine at one of three restaurants. With high-speed WiFi, laundry facilities, and luggage storage available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Spa
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe

For families (6)

  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is R1 836
R2 006 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Multiple Beds

1 bedroom, down duvets, minibar, in-room safe

Superior Room, Multiple Beds

10,0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Deep soaking bathtub
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, down duvets, minibar, in-room safe

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Deep soaking bathtub
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 1 Double Bed

8,0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Deep soaking bathtub
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 2 Twin Beds

9,4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Deep soaking bathtub
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Sauna, hot tub, Turkish bath/hammam

Novotel Andorra

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.4 out of 10, Very good, 738 reviews
The price is R2 061
R2 241 total
includes taxes & fees
27 Jul - 28 Jul
Novotel Andorra
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About the area

Map
Carrer de La Roda, 2, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 3 min walk - 0.3 km
  • Andorra Massage - 3 min walk - 0.3 km
  • Placa del Poble - 8 min walk - 0.7 km
  • Casa de la Vall - 9 min walk - 0.8 km
  • Caldea Spa - 11 min walk - 1.0 km

Getting around

  • La Seu d'Urgell (LEU) - 45 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porté-Puymorens Station - 43 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬4 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Mercure Andorra

When you stay at Mercure Andorra, you'll be within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. Guests can be pampered with spa services at the spa, and La Brasserie, one of 3 restaurants, serves breakfast. Other highlights include 3 bars/lounges, an indoor pool, and a health club.

Languages

Catalan, English, French, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 172 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Parking

    • Secured covered on-site self-parking (EUR 26 per night)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Playground
  • Children's menu

What to do

  • Ski passes
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Area rugs in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Brasserie - This coffee shop serves breakfast only.
El Grill - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
El Jardi - This restaurant specializes in Spanish cuisine and serves breakfast and dinner. A children's menu is available.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults, and EUR 10 to 12 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per night

Parking

  • Covered self parking costs EUR 26 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 1:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure 4 Hotel Andorra
Mercure Andorra 4
Mercure Andorra Hotel Andorra La Vella
Mercure Andorra Hotel
Mercure Andorra Andorra La Vella
Mercure Andorra
Mercure Andorra Hotel
Mercure Andorra Andorra la Vella
Mercure Andorra Hotel Andorra la Vella
HELP_OUTLINE

Frequently asked questions

Does Mercure Andorra offer free cancellation for a full refund?

Yes, Mercure Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Andorra?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 1:30 PM.

Are pets allowed at Mercure Andorra?

Yes, cats and dogs are welcome. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Andorra?

Yes. Self parking costs EUR 26 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Andorra?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Mercure Andorra and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Andorra also has 3 bars and a sauna, as well as a Turkish bath and an arcade.

Are there restaurants at or near Mercure Andorra?

Yes, there are 3 onsite restaurants, featuring Spanish cuisine.

Does Mercure Andorra have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Mercure Andorra like?

Mercure Andorra is a short 5-minute walk from Pyrenees Andorra Shopping Centre and 14 minutes' walk from Caldea Spa.

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Mercure Andorra Reviews

Reviews

8,2

Very good

8,8/10

Cleanliness

8,4/10

Staff & service

8,6/10

Amenities

8,2/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Relax holiday

Nice services
Hoi Ki, 1-night trip

10/10 Exceptional

Lovely pet friendly hotel
Beata, 5-night trip

8/10 Very good

Nice hotel

A comfortable hotel in the middle of Andorra la Vella, right by the Paris Bridge. There's not much to do or see in Andorra unless you like shopping or skiing.
Claire, 1-night trip

8/10 Very good

lovely hotel

Lovely hotel, slightly old fashioned , helpfull staff, linked to Novatel next door, nice swimming pool and fitness centre,
Rodney, 1-night trip

10/10 Exceptional

This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
Daniel J, 2-night trip

8/10 Very good

Very well located, misse an upgrade is necessary

A bit run-down with carpets that had not been vacuumed properly and we all ended up with allergies
Julian Andres, 1-night trip

8/10 Very good

A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange. The buffet style dinner was ok.
Wayne, 1-night trip

10/10 Exceptional

Wonderful, great value, luxury hotel

This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stuart, 1-night trip

4/10 Fair

The location was very good. Staff were pleasant. Unfortunately the air-conditioning in the room was poor. It was noisey and didn't cool the room sufficiently. I requested assistance from the staff at the reception, but to no avail. The bathroom was clean, but very small. My wife and I, were looking forward to our stay in the Mecure Andora. But our hotel experience spoiled our two day trip.
Gerard, 2-night trip

4/10 Fair

Disappointed

Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Jodie, 2-night trip

10/10 Exceptional

maravilhoso o hotel e o atendimento! amei minha estadia
DENISE REGIANE, 3-night trip

8/10 Very good

Team Luxembourg OL hold havde ligesom overtaget hotellet, og der går lidt af charmen når der er sportsfolk, sportsplakater osv alle vegne Men personalet var venlige og hjælpsomme Dejlig morgenmad
Maiken, 2-night trip

8/10 Very good

christelle, 2-night trip

8/10 Very good

Ildebrando, 3-night trip

4/10 Fair

A ne pas faire

Vieux meubles, lit très inconfortable, rideaux en plastique type nappe de cuisine.
Camilia, 3-night trip

8/10 Very good

Mellanie, 1-night trip

10/10 Exceptional

Alcir Marcelo, 2-night trip

8/10 Very good

Bien pour le prix

Sejour professionnel avec 3 nuitées. Situation proche des bureaux de mon client. Chambre 351 trop chaude jouxtant un ascenseur. La ventilation pour le froid ne fonctionnait pas Prix du parking à la journée conséquent sur Andorre
bertrand, 3-night trip

4/10 Fair

Jose Vicente, 2-night trip

10/10 Exceptional

Thibaut, 1-night trip

8/10 Very good

Tatiana, 1-night trip

8/10 Very good

Certain clients dans la zone piscine spa avec irrespect pour les autres clients manque de savoir-vivre irrespect pour les autres clients
Jose, 3-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Nice property…. Old fashioned but nice and clean
Ricardo, 2-night trip

8/10 Very good

Marius, 1-night trip