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1 room, 2 adults

Elounda Bay Palace, a Member of the Leading Hotels of the World

5-star5 stars
Great for families

Good to know

  • Highchair
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Elounda, Agios Nikolaos, Crete Island, 72053, Greece

Agios Nikolaos beachfront hotel with spa and beach bar
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Highchair
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Superlative professional and friendly service.Sep 5, 2020
  • Expedia once again let me down. I use the app for Everything and I expect the app to do…Aug 19, 2020

Elounda Bay Palace, a Member of the Leading Hotels of the World

  • Classic Room, Mountain View
  • Classic Room, Partial Sea View
  • Classic Room, Sea View
  • Deluxe Bungalow, Sea View
  • Deluxe Double Room, Sea View
  • Superior Bungalow, Partial Sea View
  • Family Suite, Garden View (Open Plan)
  • Classic Bungalow, Pool Access, Sea View
  • Deluxe Suite, Sea View
  • Villa, Private Pool, Beachfront (Mediterranean)
  • Superior Bungalow Front Sea View sharing a pool
  • Family Room, 2 Bedrooms, Garden View

What’s around Elounda Bay Palace, a Member of the Leading Hotels of the World

Landmarks

  • On a private beach
  • Alykes of Elounda - 7 min walk
  • Hiona Beach - 10 min walk
  • Elounda Windmills - 16 min walk
  • Christian Basilica Poros Elounda - 18 min walk
  • Kolokýtha - 37 min walk
  • Lake Voulismeni - 5.8 mi / 9.4 km
  • Spinalonga - 3.2 mi / 5.2 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 54 min drive
  • Sitia (JSH) - 104 min drive

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:30 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in the restaurants.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets stay free (dogs only)

  • Restrictions apply*

  • Up to 11 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Tennis lessons on site
  • Water skiing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Mountain biking nearby
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1974
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ESPACE VITALITE CHENOT. Services include massages. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Thalassa Restaurant - This beachfront seafood restaurant specializes in Greek cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Ariadne Taverna - This beachfront restaurant specializes in Greek cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Aretoussa main Restaurant - Overlooking the ocean and garden, this restaurant specializes in Greek cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Blue Lagoon Restaurant - This beachfront fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Argonaut Restaurant - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Tennis lessons on site
  • Water skiing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Mountain biking nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Elounda Bay Palace, a Member of the Leading Hotels of the World’s small print

Also known as

  • Elounda Bay Palace a Member of the Leading Hotels of the World
  • Elounda Bay Palace Hotel

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from May to October.
  • Guests under 17 years old are not allowed in the spa.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, and cash.

    Optional extras

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Elounda Bay Palace, a Member of the Leading Hotels of the World

    • Does Elounda Bay Palace, a Member of the Leading Hotels of the World offer free cancellation for a full refund?
      Yes, Elounda Bay Palace, a Member of the Leading Hotels of the World does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Elounda Bay Palace, a Member of the Leading Hotels of the World?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Elounda Bay Palace, a Member of the Leading Hotels of the World?
      Yes, there's free self parking.
    • Is there a pool at Elounda Bay Palace, a Member of the Leading Hotels of the World?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
    • Are pets allowed at Elounda Bay Palace, a Member of the Leading Hotels of the World?
      Yes, dogs stay free, with a maximum weight of 11 lbs per pet.
    • What are the check-in and check-out times at Elounda Bay Palace, a Member of the Leading Hotels of the World?
      You can check in from 2:30 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Elounda Bay Palace, a Member of the Leading Hotels of the World?
      Yes, there are 3 onsite restaurants, featuring alfresco dining, Greek cuisine, and garden views. Nearby restaurants include Thea Restaurant (5-min walk), Ergospasio (13-min walk), and paliria (3.8 mi).
    • What is there to do at Elounda Bay Palace, a Member of the Leading Hotels of the World and nearby?
      Have fun with onsite activities like water skiing and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Elounda Bay Palace, a Member of the Leading Hotels of the World also has 2 bars, a private beach, and a seasonal outdoor pool, as well as a sauna, a steam room, and an arcade.

    Recent reviews

    Fabulous 8,8 From 91 reviews

    Exceptional 10,0
    We chose to stay at Elounda to celebrate our mother's 80th birthday. The rooms were wonderful. We had 4 interconnecting rooms with balconies and really good facilities. We chose a half board package which allowed us to take breakfast and dinner on site. The food was good and a reasonable choice was available in all of the restaurants. It became clear that many of the guests were regulars and returned to Elounda each year to enjoy the facilities. I can fully understand why. The beaches are clean and the hotel offers an excellent option for family holidays.
    Maz, gb6 night family trip
    Good 6,0
    Rather run down hotel, restaurant service is organized chaos. Was very surprised it was part of the Leading Hotels of the World with a 5 star rating. If you are used to luxury, don’t go there.
    Steve, us7 night romance trip
    Exceptional 10,0
    Our best hotel in Greece
    This hotel was absolutely excellent. I was a little taken back that the taxi ride was €110 one way. Once we got to the hotel it was worth every euro. We had a beautiful room facing the ocean everything about the room was Great Especially the view facing the ocean. The only thing better than the room was the food offerings. My wife is vegan and they made sure every meal she had all the large selection and she couldn’t believe the variety involved. Each night was a different celebration so there was no repetition in the dinner or the breakfast. This beach is the best beach we’ve experienced in our month-long stay in Greece. Powder sand beach, low winds , Plenty of area to find shade. The beach chairs were great and the water was crystal clear very low waves. We cried when we had to leave this hotel the experience was so good. If you are looking for the perfect hotel on Crete this is the location and the hotel you could not do better if you had to.
    lawrence, us5 night trip
    Exceptional 10,0
    Elounda Bay
    Excellent holiday in a magical place
    Tatiana, ie2 night romance trip
    Very good 8,0
    Beautiful beach, elegant resort, excellent food in the buffet, very pleasant staff, pretty gardens, coffee machine in room, nice little touches throughout - fresh roses in room, waiter push button call from sun loungers.
    gb7 night romance trip
    Fair 4,0
    Hotel was great, food offer is extremely generous and good. you are forced to pay for water as they not offer tap water. in addition the WiFi is very weak and was impossible to connect. Taxi offered by the hotel is 40% higher then regular price
    Nir, ie6 night trip
    Exceptional 10,0
    was just great from any perspective.
    Dror, il6 night family trip
    Good 6,0
    Great setting in the beach . Rooms were dated , half board option was restricted to dinner buffet only so not worth going half board . No entertainment in the evening even in peak season. One night they had Greek night which was 65op. WiFi is dreadful so bring your own
    gb11 night family trip
    Exceptional 10,0
    The staff are excellent, and make everybody feel part of something special.
    gb8 night family trip
    Exceptional 10,0
    Perfect place for a family holiday
    The setting is exquisite and it is a perfect venue for a one week holiday with more than enough to do. The beaches and sea are fabulous, food in the buffet and lunch time restaurants is really excellent. There is a sushi restaurant that offered super expensive food that wasn’t very good, but otherwise great. They messed up one of our room bookings (forgot about one of our sons) but eventually sorted it all out. Strongly recommend for family holiday - we were 7 and it worked well for everyone
    luke, gb6 night family trip

    Elounda Bay Palace, a Member of the Leading Hotels of the World