Reception staff were friendly but the condition of the room and the area around the room was poor. The only way to get to the room was to pass broken furniture, rubbish bins and dirty laundry. The kitchen equipment supplied was good for a motel room (toaster, microwave, cutlery etc) and the bathroom was clean and functional. However the threadbare carpets, holes in the curtains, broken desk and missing security lock on the door (for the supplied security chain) were a letdown. Its in a great position, about 800m from a major shopping centre and lots of restaurants but based on my room it does not deserve the rating it currently has. Maybe other rooms have been upgraded or are better but this review is based on the room i was in and the area around it. I wouldnt stay there again.