I stayed 3 nights for work. Hotel staff was very courteous. Room was very clean. I opted for a city view room, but didn't get it on the first night. Instead got a tiny room with a view of a dark airshaft. I complained to Hotels.com and the hotel, but they both acted like it wasn't an option in the first place that I paid extra for, even though it was. I was able to switch to the slightly larger city view room for nights 2-3, which was so much better. City view is looking at the street, nothing fancy. Rooms are pretty dark because of the dark wallpaper and black curtains, even with a window. Location is close to restaurants for breakfast, and the subway. I would stay again.