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DoubleTree by Hilton Cleveland Downtown - Lakeside

3.5-star hotel with indoor pool, near Rock and Roll Hall of Fame

  • Free WiFi
From
ZAR 1,867

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Executive Suite, One King Bed, Non-Smoking - Living Area
  • Lobby
Lobby. Image 1 of 53.
1 / 53Lobby
1111 Lakeside Avenue E, Cleveland, 44114, OH, United States of America
8,0.Very good.
  • The room seemed clean but the lobby area was very dirty. Looked as is the floors, tables,…

    Jun 13, 2021

  • First time in the area. The staff was very helpful and made the experience much better

    Jun 10, 2021

See all 688 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 379 smoke-free guestrooms
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Downtown Cleveland
  • Rock and Roll Hall of Fame - 7 min walk
  • FirstEnergy Stadium - 11 min walk
  • JACK Cleveland Casino - 16 min walk
  • Rocket Mortgage FieldHouse - 17 min walk
  • Progressive Field - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive One King Bed
  • One King and One Sofa Bed
  • One King Bed
  • One Queen Bed
  • Two Queen Beds Non-Smoking
  • Executive Suite, One King Bed, Non-Smoking
  • Executive, One Queen Bed, Non-Smoking
  • Executive, Two Queen Beds, Non-Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Executive Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Room, Non Smoking

What’s around

Landmarks

  • In Downtown Cleveland
  • Rock and Roll Hall of Fame - 7 min walk
  • FirstEnergy Stadium - 11 min walk
  • JACK Cleveland Casino - 16 min walk
  • Rocket Mortgage FieldHouse - 17 min walk
  • Progressive Field - 23 min walk
  • Huntington Convention Center of Cleveland - 6 min walk
  • Great Lakes Science Center - 9 min walk
  • Cleveland Arcade - 13 min walk
  • Wolstein Center - 20 min walk
  • Cleveland State University - 21 min walk

Getting around

  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 19 min drive
  • Cleveland Station - 9 min walk
  • Tower City-Public Square Station - 20 min walk
Profile: Downtown Cleveland

Profile: Downtown Cleveland

Downtown Cleveland is where you’ll find Jimi Hendrix’s Stratocaster, Johnny Cash’s 1979 touring bus, and Iggy Pop’s metallic gloves, all on show at the Rock and Roll Hall of Fame on Rock and Roll Boulevard. You can catch some live music there during the summer months, with free concerts staged in the plaza in front of the museum.

Downtown Cleveland is home to the city’s harbor, and its Warehouse District was once part of the thriving shipping industry. Today, the warehouses have been rescued from decline and beautifully restored and now house a buzzing selection of bars, restaurants, and clubs.

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1111 Lakeside Avenue E, Cleveland, 44114, OH, United States of America

At a glance

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 10389
  • Conference space size (meters) - 965

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 1974
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping - once per stay
  • Connecting/adjoining rooms available

Special features

Dining

Stadium 3 Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Wired Bean - Onsite café. Open daily.

Small print

Also known as

  • DoubleTree Cleveland Downtown
  • DoubleTree by Hilton Cleveland Downtown - Lakeside Hotel
  • DoubleTree by Hilton Cleveland Downtown - Lakeside Cleveland
  • DoubleTree Cleveland Downtown Lakeside
  • DoubleTree Hilton Cleveland Downtown
  • DoubleTree Hilton Cleveland Downtown Lakeside
  • DoubleTree Hilton Lakeside
  • DoubleTree Hilton Lakeside Hotel
  • DoubleTree Hilton Lakeside Hotel Cleveland Downtown
  • DoubleTree Lakeside
  • DoubleTree Hilton Cleveland Downtown Lakeside Hotel

Optional extras

Self parking costs USD 20 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Cleveland Downtown - Lakeside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20 per night.
  • Yes, there's an indoor pool. The swimming pool will be unavailable from June 17 2021 to September 6 2021 (dates subject to change).
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Stadium 3 Bar and Grill. Nearby restaurants include Malley's Chocolates (4-min walk), Pho Thang Cafe (7-min walk), and Urban Farmer (7-min walk).
  • No, this hotel doesn't have a casino, but Horseshoe Casino (16-min walk) and JACK Cleveland Casino (16-min walk) are both nearby.
  • DoubleTree by Hilton Cleveland Downtown - Lakeside has an indoor pool and a 24-hour fitness center.
8,0.Very good.
  • 6,0.Good

    The hotel was functional but rooms and amenities need updating. Coffee shop was only place for breakfast and it had little to no selection. On site restaurant was okay. Guest rooms are extremely outdated.

    Sara, 1 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Hotel is fine

    This hotel is perfectly located, within walking distance of Rock n Roll Hall of fame and plenty of restaurants. As others have noted, the rooms are run down. The hotel staff were very friendly! Overall a good stay.

    3 night family trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Fine

    Meh. Kind of old and dark. $20 a night for parking. Not sure I'd recommend this place.

    Katherine, 1 night business trip, May 28, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Hair in the bathtub from the previous visitors, rooms needed updated,weather was very hot when we stayed, despite having the air on 60 it never cooled off, very uncomfortable

    Nikki, 1 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Hotel in prime location and great customer service

    The hotel is located in a prime area, close proximity to RnR Hall of fame, and many cool bars and downtown Cleveland. Great customer service, rooms were clean. The bathroom did not have an exhaust fan, but otherwise, it was clean and comfortable. There is a frig to keep drinks cold and safe for valuables. Even though the indoor pool was closed, we had a great vacation!

    Jackie, 3 night family trip, May 13, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Overall a good stay but the bathrooms do indeed need some updating and you could tell the room wasn’t 100% cleaned

    Kate, 2 night trip with friends, May 11, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    LACK OF ACCOUNTABILITY

    This place was clean for the most part. Everything about this place met expectations except the front desk service and front desk service manager. Leaving a trainee to cover the front desk without proper training resulted in bad accounting/billing. Then, when you try to resolve the issue the manager says he doesn't have time today. He won't be available to review until Monday. I try to reach him Monday he has left for the day. I try him Tuesday he forwards me to a voicemail and no one there to resolve the issue. It gives me further proof that they are inept and both manager and trainee should be re-trained. I definitely won't stay here again. I do not appreciate how I've been dealt with by the management of this facility. Due to their own error, I've spent the past 3+ days trying to resolve and issue. This lack of accountability by the management of an establishment clearly shows that they care nothing about the customer. Stay there at your own risk and I pray you do not have an issue at the front desk. It's a nightmare trying to reach anyone to resolve.

    3 night business trip, May 5, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Hotel stay-Pleased-provided smaller pillow for me

    Thomas, 3 night trip, May 1, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Rude front desk

    We had an issue with trying to get more towels. WE went down to the front desk at about 730pm and asked for more towels since they don't do housekeeping during your stay. The front desk told my daughter that they didn't have any towels and that we couldn't get any til morning. Theywere all locked up in the basement. We had a family of 4 in the room with us and we needed more then 3 towels for a 2 night stay. I went to the front desk and asked for towels and all she could give me was 2. Pretty sad that they don't have towels to give to guests when they don't do the housekeeping during your stay. Also the air conditioner was full of dust. I had to wipe it off so that my daughter didn't wake up all stuffy since she is allergic to dust.

    Michelle, 2 night family trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    The people were nice but....

    The people were nice but they needed more help, we waited 20 min to check in. We were in the bar and saw a tiny mouse, plus the public bathrooms had water damage and ceiling tiles missing.

    Lisa, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

See all 688 reviews