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Hilton Garden Inn Cleveland Downtown

3-star hotel with indoor pool, near Progressive Field

  • Free on-the-go breakfast and free WiFi
From
ZAR 1,638

Image gallery

  • Pool
  • Pool
  • Living Area
  • Living Area
  • Pool
Pool. Image 1 of 41.
1 / 41Pool
8,0.Very good.
  • The staff was responsive and did their best to make us comfortable. I hope they realize…

    May 8, 2021

  • My fiance and myswlf stayed there after a indians game. Perfect location, supwr clean,…

    Apr 25, 2021

See all 970 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Easy parking
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 240 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television

What’s around

  • In Downtown Cleveland
  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 11 min walk
  • JACK Cleveland Casino - 18 min walk
  • Rock and Roll Hall of Fame - 23 min walk
  • FirstEnergy Stadium - 26 min walk
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible (Shower)
  • Room, 1 King Bed, Accessible (Bathtub)
  • Suite, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible (Bathtub)
  • Room, 1 King Bed, Accessible, Bathtub
  • Deluxe Suite, 1 King Bed
  • Room, 2 Queen Beds, Hearing Accessible
  • Suite, 2 Queen Beds, Hearing Accessible
  • Deluxe Room, 2 Queen Beds, Hearing Accessible
  • Room, 1 King Bed, Accessible, Shower
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds (Drinks & Snacks)
  • Room, 1 King Bed

Location

  • In Downtown Cleveland
  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 11 min walk

What’s around

Landmarks

  • In Downtown Cleveland
  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 11 min walk
  • JACK Cleveland Casino - 18 min walk
  • Rock and Roll Hall of Fame - 23 min walk
  • FirstEnergy Stadium - 26 min walk
  • Wolstein Center - 8 min walk
  • Cleveland State University - 13 min walk
  • Cleveland Arcade - 14 min walk
  • Huntington Convention Center of Cleveland - 20 min walk
  • Great Lakes Science Center - 24 min walk

Getting around

  • Cleveland Hopkins International Airport (CLE) - 14 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
  • Cleveland Station - 24 min walk
  • Tower City-Public Square Station - 15 min walk
  • East 34th-Campus Station - 23 min walk
  • West 25th-Ohio City Station - 26 min walk

At a glance

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 75 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille - This restaurant serves breakfast and dinner.

Small print

Also known as

  • Hilton Garden Inn Cleveland Downtown
  • Hilton Garden Inn Cleveland Downtown Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel Cleveland
  • Hilton Garden Inn Hotel Cleveland Downtown
  • Cleveland Hilton Garden Inn
  • Hilton Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel Cleveland
  • Hilton Garden Inn Cleveland Downtown Ohio
  • Hilton Garden Inn Cleveland Downtown Hotel
  • Hilton Cleveland Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel

Optional extras

Self parking costs USD 20.00 per day with in/out privileges

Rollaway beds are available for USD 25.0 per night

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 5:00 AM to 11:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Cleveland Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20.00 per day.
  • Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 3:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Garden Grille. The dining venue will be unavailable from December 1 2020 to June 1 2021 (dates subject to change). Nearby restaurants include The Clevelander (7-min walk), Wilbert's (7-min walk), and Adega (7-min walk).
  • No, this hotel doesn't have a casino, but Horseshoe Casino (14-min walk) and JACK Cleveland Casino (18-min walk) are both nearby.
  • Hilton Garden Inn Cleveland Downtown has an indoor pool and a spa tub, as well as a fitness center.
8,0.Very good.
  • 10,0.Exceptional

    Very pleased

    Great experience at this hotel. Friendly, clean and helpful. The only thing was included in our total was a parking fee of $20 per night - didn’t expect that.

    Michelle, 2 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Weekend trip

    All was well except for the mattress. Very uncomfortable and it sunk in the middle. Told them upon checkout. Come to find out she told me all I had to do was adjust it in the side of the Mattress. That info would have been helpful upon check in!

    Tamika, 1 night business trip, Apr 10, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Room smelled like old smoke, only the remote was in plastic and gave the appearance of being “sanitized”. Other hotels we’ve been to recently have the hairdryer, and comforter in plastic. You could hear every conversation in the hallway and in the room next to us. It wasn’t horrible, definitely could have been worse but won’t stay here again. Staff was very friendly and courteous.

    1 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    charged me more

    The price on here when I booked was $50 cheaper than when I got there. they also have a $50 deposit which isn’t mentioned . I thought ok that’s what the extra money was for but they charged me an additional $50 on my card plus the $50 on my amount. The good thing is they did make my accommodation for a good view. But the charges were a bit extreme I would have found a cheaper hotel if I would’ve known the right price.

    Caitlin, 1 night trip with friends, Mar 20, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Not great.

    Staff where nice. Hotel was clean and room was clean. No coffee in our room. Asked for a glass at the desk. We don’t have any? I understand the pool being closed Not sure why the restaurant and bar where closed when every bar and restaurant was open around the area. Lots of people staying at the hotel and looking for breakfast the next morning. $200 a night and can’t get anything but a paper cup with no tea or coffee supplies in our room. Does COVID like coffee?what the hell? Not a good value. Will go else where next time.

    1 night family trip, Mar 6, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Hilton garden downtown Cleveland

    We got to the hotel and they had given away our room. Took over 30 minutes to get to counter. Then told they didn’t have our room. Clerk was rude and they were understaffed. Ruined our valentines we had to turn around and drive home. She informed us that you would refund our money.

    matthew, 1 night trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The parking gate was some what annoying n didn’t make sense

    1 night romance trip, Jan 23, 2021

    Verified Expedia guest review

  • 6,0.Good

    Not good. Not terrible.

    Friendly front service however the room left something to be desired. I really wasn’t happy with the bed setting as the sheet didn’t fit well and this was exposed. Felt uneasy sleeping on bed.

    Kelly, 1 night trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I like how simple and relaxed the hotel was. Me and my wife enjoyed our stay and we loved the receptionists. They helped us out a lot.

    1 night romance trip, Jan 23, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Highly recommend!

    Hotel was very nice. Don’t believe the other reviews! Service was amazing and efficient. Room was very clean, beautiful, and comfortable. There were a few amenities unavailable due to Covid, but the hotel tried their best to accommodate. We didn’t mind at all. We will 100% stay here every time we go to Cleveland.

    Melissa, 1 night family trip, Jan 16, 2021

    Verified Hotels.com guest review

See all 970 reviews