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All properties in Cleveland, Ohio, United States of America
1 room, 2 adults

Renaissance Cleveland Hotel

4-star4 stars
24 Public Sq, Cleveland, OH, 44113, United States of America

4-star hotel with casino, connected to a shopping center, near JACK Cleveland Casino
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The experience was great the room was clean the staff was friendly in walking distant…Sep 15, 2020
  • Parking and check in were very confusing. Had to pay to park only to find out we had to…Sep 14, 2020

Renaissance Cleveland Hotel

from ZAR 1,955
  • Club Room, 1 Queen Bed
  • Room, 1 King Bed
  • Suite, 1 Bedroom, City View
  • Room, 2 Queen Beds
  • Room, 1 Queen Bed, View
  • Executive Suite, 1 Bedroom
  • Room, 2 Queen Beds, View
  • Club Room, 2 Queen Beds, View
  • Suite, 1 Bedroom, View
  • Club Room, 1 King Bed
  • Club Room, 1 King Bed
  • Suite, 1 Bedroom, City View
  • Club Room, 2 Queen Beds
  • Executive Suite, 1 Bedroom

What’s around Renaissance Cleveland Hotel

Landmarks

  • In Downtown Cleveland
  • JACK Cleveland Casino - 2 min walk
  • Rocket Mortgage FieldHouse - 7 min walk
  • Progressive Field - 12 min walk
  • FirstEnergy Stadium - 15 min walk
  • Rock and Roll Hall of Fame - 19 min walk
  • Cleveland Convention Center - 10 min walk
  • Great Lakes Science Center - 15 min walk

Getting around

  • Hopkins Intl. Airport (CLE) - 15 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 9 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
  • Cleveland Station - 20 min walk
  • Tower City-Public Square Station - 5 min walk
  • West 25th-Ohio City Station - 27 min walk

At a glance

Key facts

Hotel size

  • This hotel has 491 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
  • Casino
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 64834
  • Conference space size (meters) - 6023
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate dining area
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sans Souci - This restaurant serves breakfast only.

Lobby Court Bar - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Renaissance Cleveland Hotel’s small print

Also known as

  • Cleveland Hotel
  • Renaissance Cleveland Hotel Ohio
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel Hotel
  • Renaissance Cleveland Hotel Cleveland
  • Renaissance Cleveland Hotel Hotel Cleveland
  • Cleveland Hotel Renaissance
  • Cleveland Renaissance
  • Cleveland Renaissance Hotel
  • Hotel Cleveland
  • Hotel Renaissance Cleveland
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel
  • Renaissance Hotel Cleveland

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 32 per day with in/out privileges

Valet parking costs USD 36 per day with in/out privileges

Breakfast costs between USD 15.00 and USD 25.00 for adults, and USD 10.00 and USD 20.00 for children (approximately)

WiFi is available in guestrooms for USD 13.95 per day (rates may vary)

WiFi is available in public areas for USD 15.95 per day (rates may vary)

Wired Internet access is available in public areas for USD 15.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Renaissance Cleveland Hotel

  • Does Renaissance Cleveland Hotel offer free cancellation for a full refund?
    Yes, Renaissance Cleveland Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Renaissance Cleveland Hotel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Renaissance Cleveland Hotel?
    Yes. Self parking costs USD 32 per day. Valet parking costs USD 36 per day.
  • Are pets allowed at Renaissance Cleveland Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Renaissance Cleveland Hotel?
    You can check in from 4 PM to 3:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Renaissance Cleveland Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Ontario Street Cafe (3-min walk), Morton's (3-min walk), and Chocolate Bar (5-min walk).
  • Is there an onsite casino at Renaissance Cleveland Hotel?
    Yes, the 100000 square-foot casino features 1300 slot machines and 100 gaming tables.
  • What is there to do near Renaissance Cleveland Hotel?
    Recommended spots to visit include JACK Cleveland Casino (2-min walk) and Rocket Mortgage FieldHouse (7-min walk), along with Cleveland Convention Center (10-min walk) and Progressive Field (12-min walk).

Recent reviews

Good 7,8 From 851 reviews

Good 6,0
Not Impressed
albert, us1 night business trip
Poor 2,0
Not a 4 star
We booked a 4 star because we wanted a comfortable clean place to stay. It is the dirtiest hotel that I have ever stayed in. I was shocked to see how low the Marriott standards have fallen. If I hadn’t been exhausted I would have changed hotels. It was a bad experience and a waste of money.
Allison, us1 night trip
Fair 4,0
stay elsewhere
They charge to park and to use internet. They chatge $6 if you open the bottle of water they put in the room. Absolutely ridiculous.Everything is old and outdated. Bathroom fire sprinkler was leaking and I fell and they had the nerve to not isuue a refund, which I will be pursuing. Would not stay here again, nor would I recommend
us1 night trip
Good 6,0
Not the same quality of hotel from years ago. Kinda sad and disappointing. Beds were very, very comfortable which was a huge plus but felt that room could have been cleaner!
Jenna, us1 night family trip
Exceptional 10,0
Clean hotel with a great location. The staff was friendly and helpful.
Pamela, us1 night family trip
Very good 8,0
Issue number one: we sat in a valet line for about 10 minutes only to walk in and find out they werent doing valet. I understand with covid that service is not available. Put a sign on the door stating that then. Issue number 2: my friend walked downstairs to ask the woman at the front desk where she could get water. She told my friend she needed to leave the hotel and go across the street only to find out from the bartender theyre giving customers free bottled water. Issue number 3: while we were packing to leave we noticed a giant, dead cockroach under our tv stand. The cockroach was taken downstairs and a complaint was filed only for her to say she couldnt do anything because we booked through a 3rd party site and told us its an old building and basically we should expect that.
Brittany, us1 night trip with friends
Exceptional 10,0
Nice hotel
Great customer service and clean room!
Fred, us2 night trip
Exceptional 10,0
Gorgeous Hotel and Great Location
The hotel is beautiful and conveniently located especially for those planning to enjoy the casino as well as downtown sites and restaurants.
Kelly, us1 night family trip
Good 6,0
Nice property, Homeless warning
The hotel and staff were great, outside not so much. The area around the hotel is full of homeless constantly begging right in front of the hotel and the hotel clearly doesn't mind. They need to station a guard or some type of security at the property. We stay in cleveland alot because we love the area this is the only hotel we have experienced this every other hotel has something in place for just this reason. So if you are planning on staying at this property please use caution because they will approach you while you pull up too check in and they will follow you constantly asking.
Josh, us1 night family trip
Very good 8,0
Great Hotel experience!!
We've stayed at this Hotel on 6 occasions. Love that you can access the casino without going outdoors. It's much safer. Our room was very clean as usual. Hotel staff are amazing. So friendly. Would recommend staying here again and again.
Samuel, us1 night trip

Renaissance Cleveland Hotel

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