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Canopy by Hilton Grand Rapids Downtown

3.5-star hotel with 2 restaurants, near Van Andel Arena

  • Free WiFi
From
ZAR 2,749

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9,6.Exceptional.
  • Wonderful service wonderful room wonderful location. Highly recommend the canopy hotel…

    May 8, 2021

  • Hotel is new, contemporary style, very clean. Rooms were bright and airy, comfortable and…

    May 8, 2021

See all 78 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Easy parking
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 155 smoke-free guestrooms
  • Housekeeping (on request)
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Iron/ironing board

What’s around

  • In Heartside
  • Van Andel Arena - 5 min walk
  • Downtown Market - 8 min walk
  • DeVos Performance Hall - 12 min walk
  • Public Museum of Grand Rapids - 13 min walk
  • Grand Rapids Children's Museum - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible, Balcony (Hearing)
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds
  • Executive Studio Suite, 1 King Bed
  • Studio, 1 King Bed, Accessible (Roll-In Shower)
  • Suite, 1 King Bed, Accessible
  • Studio Suite, 1 King Bed, Balcony
  • Suite, 1 King Bed, Accessible, Balcony
  • Suite, 2 Queen Beds, Accessible (Roll-In Shower)
  • Executive Suite, 2 Queen Beds, Accessible, Balcony

Location

  • In Heartside
  • Van Andel Arena - 5 min walk
  • Downtown Market - 8 min walk

What’s around

Landmarks

  • In Heartside
  • Van Andel Arena - 5 min walk
  • Downtown Market - 8 min walk
  • DeVos Performance Hall - 12 min walk
  • Public Museum of Grand Rapids - 13 min walk
  • Grand Rapids Children's Museum - 8 min walk
  • Gerald R. Ford Museum - 14 min walk
  • DeltaPlex Arena and Conference Center - 4.2 mi / 6.7 km
  • Frederik Meijer Gardens and Sculpture Park - 5.7 mi / 9.1 km
  • Calvin College - 9.1 mi / 14.6 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 20 min drive
  • Grand Rapids Station - 9 min walk

At a glance

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (USD 22.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2020
  • Elevator

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Height-adjustable showerhead

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Connecting/adjoining rooms available

Special features

Dining

Knoop - This theme restaurant specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Portico - Onsite café. Guests can enjoy drinks at the bar. Open select days.

Small print

Also known as

  • Canopy By Hilton Rapids Rapids
  • Canopy by Hilton Grand Rapids Downtown Hotel
  • Canopy by Hilton Grand Rapids Downtown Grand Rapids
  • Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Optional extras

Covered self parking costs USD 22.00 per day with in/out privileges

Breakfast costs between USD 5 and USD 17 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Canopy by Hilton Grand Rapids Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 22.00 per day.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Two Beards (3-min walk), Bar Divani (3-min walk), and Rockwell Republic (4-min walk).
  • Canopy by Hilton Grand Rapids Downtown has 2 bars.
9,6.Exceptional.
  • 10,0.Exceptional

    Great modern artsy hip hotel

    Phenomenal modern clean hotel! The Knoop can use a menu revamp but otherwise great location and amenities!

    Kelvin, 1 night trip with friends, May 8, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great stay. Staff was excellent!! My only complaint is the room did not have any dishes or silverware. Those items are extremely helpful with extended stays. Other than that, no issues.

    2 night business trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Amazing time!!

    Good time!! No cleaning service came into our room. Very nice staff at front desk.

    Scott, 2 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Super friendly and helpful staff. I will give the staff a 12 reading out of 10 if I could.

    Bryan, 1 night trip with friends, Mar 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Doing business in comfort

    Great place to stay. Very clean and very comfortable as well as close to many places to eat. Will come back for get away during warmer weather to take advantage of roof top lounge

    Ray, 2 night business trip, Feb 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The only place you should stay while in GR

    We really enjoyed this stay. We were in town to visit friends/ my birthday. We have nothing but great things to say about our stay. The hotel is mid century modern, which the girlfriend loved. The front desk lady was awesome! They give you a code to scan for the parking garage! We loved the glass bottles and filling stations for the room! But the best thing was the surrounding businesses on the same block. Movie theater, bars, restaurants... basically everything. We could honestly spend a weekend at this hotel and never go further than 300 feet from the hotel and have a blast. Thank you for making our stay an awesome one. We will definitely be back soon!

    Donavin, 1 night trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Feb stay

    They are still working things out for a new hotel. Communication at check in needs more detail. No information regarding onsite food hours, housekeeping due to covid. Service at restaurant was poor. Front desk had to find someone to help us after waiting both mornings. Lights in room did not work properly and front desk had to come up, move the bed and disconnect. In room phone did not work. Once these things are worked out hotel will be great! Hotel location is fantastic.

    Pamela, 3 night trip with friends, Feb 12, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We really enjoyed our stay!

    The location is perfect! Very nice and helpful staff! Beautiful Hotel, very comfy beds!

    marsha, 1 night family trip, Feb 11, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very clean new property. Location location location! Right in the middle of it!

    1 night trip, Feb 5, 2021

    Verified Travelocity guest review

  • 10,0.Exceptional

    The employees where very friendly. The bed was super comfy. Very clean hotel.

    2 night romance trip, Feb 5, 2021

    Verified Expedia guest review

See all 78 reviews