Novotel Maastricht

Photo gallery for Novotel Maastricht

Primary image
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, sun loungers
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, sun loungers
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, sun loungers
View from room

Overview of Novotel Maastricht

UNESCO Sustainable Travel Pledge

Novotel Maastricht

4.0 star property
4-star Maastricht hotel with restaurant, connected to the convention center

8,2/10 Very good

716 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
Map
Sibemaweg 10, Maastricht, 6227 AH
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Business center
  • 8 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Scharn
  • Vrijthof - 11 min drive

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 11 min drive
  • Liege (LGG) - 33 min drive
  • Maastricht Randwyck Station - 14 min walk
  • Maastricht Station - 17 min walk
  • Maastricht (ZYT-Maastricht Train Station) - 17 min walk

About this property

Novotel Maastricht

Located near a train station, Novotel Maastricht is a great choice for a stay in Maastricht. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Restaurant Winners, which serves breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a snack bar/deli are other highlights at this upscale hotel. The pool and helpful staff get good marks from fellow travelers.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 8.00 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Children's menu
  • Children's games
  • Baby monitor

What to do

  • Cave exploring nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference space (1940 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Arcade/game room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Winners - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 5.20 per person, per night
  • Utility surcharge: EUR 2 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of EUR 21.00 per person (approximately)

Parking

  • Self parking costs EUR 8.00 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Novotel Maastricht
Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Frequently asked questions

Overall score and ratings

8,2

Very good

8,5/10

Cleanliness

8,5/10

Staff & service

8,0/10

Amenities

8,1/10

Property conditions & facilities

8,1/10

Eco-friendliness

10/10 Exceptional

Nice place to stay. Helpful staff. Convenient to the United World College; allso bus 7 to the old part of the city, train station, etc.
Richard, 5-night romance trip
Verified Expedia guest review

8/10 Very good

its not a huge hotel but has all that one needs. Staff is very good and supportive.
Paschal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel with very friendly and helpful staff
Graham, 2-night trip
Verified Hotels.com guest review

2/10 Poor

During low tourism, and low occupancy, I would have expected more. We left 1 day early, due to changed travel plans, I accept that the fee was non-refundable. However additional charge for car parking / when the car park was empty and charging for coffee on final morning, when we were not using the extra paid night is simply poor. Good gesture of free coffee and free parking would have encouraged my return. Next time I'll stay somewhere else...
Justin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A truly excellent overall experience!
Rene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emmanuel, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Erasmus, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly and helpful service
Elizabeth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Visiting TEFAF
Clean and friendly with a very good breakfast. There was a hotel shuttle to TEFAF which was very good.
John R, 2-night business trip
Verified Hotels.com guest review