Carlton Ambassador Hotel

Photo gallery for Carlton Ambassador Hotel

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Room (Residence) | Terrace/patio
Royal Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Royal Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Carlton Ambassador Hotel

VIP Access

Carlton Ambassador Hotel

4.0 star property
4-star hotel with 2 restaurants, near Peace Palace

8,8/10 Fabulous

357 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Bar
Sophialaan 2, The Hague, 2514 JP
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Rotterdam (RTM-Rotterdam The Hague) - 11 miles/17.6 km
  • Amsterdam Airport Schiphol (AMS) - 24.9 miles/40.1 km

About this property

Carlton Ambassador Hotel

4-star eco-friendly hotel revitalized in 2018 and located in the heart of The Hague Center
A terrace, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Carlton Ambassador Hotel. Enjoy al fresco dining and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, an elevator, and tour/ticket assistance
  • A front desk safe, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Carlton Ambassador Hotel offer comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks


Dutch, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 19.50 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking within 0.6 mi (EUR 2 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Golfing nearby
  • Water skiing nearby

Working away

  • Conference space (3767 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals


  • 1 building/tower
  • Built in 1860
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking


  • Dutch
  • English
  • German

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Restaurant Sophia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.35 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22.50 for adults and EUR 11.25 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per day


  • Self parking costs EUR 19.50 per night
  • Parking is available offsite and costs EUR 2 per day (0.6 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Frequently asked questions

Does Carlton Ambassador Hotel offer free cancellation for a full refund?
Yes, Carlton Ambassador Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Carlton Ambassador Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Carlton Ambassador Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Carlton Ambassador Hotel?
Yes. Self parking costs EUR 19.50 per night. Parking spots may be limited.
What are the check-in and check-out times at Carlton Ambassador Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Carlton Ambassador Hotel?
No, this hotel doesn't have a casino, but Holland Casino Scheveningen (2 mi) is nearby.
What is there to do at Carlton Ambassador Hotel and nearby?
Have fun with nearby activities like water skiing and windsurfing, and practice your swing on the nearby golf course.
Are there restaurants at or near Carlton Ambassador Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Room (3-min walk), Publique (4-min walk), and Wicked Wines (4-min walk).
What's the area around Carlton Ambassador Hotel like?
Carlton Ambassador Hotel puts you in The Hague Center, in the heart of The Hague. Travelers say that the hotel is in a great location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Loved being back in Den Hague and the hotel staff were very very helpful and responsive. We loved our room and once we figure out the HVAC it was perfect. Thank you
alisha, 4-night business trip
Verified guest review

10/10 Exceptional

The building has been very nicely renovated and we enjoyed our stay. The front desk staff were excellent!
Bonnie Jean, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A great place to stay
Darlene, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified guest review

10/10 Exceptional

I was very pleased with this hotel. Charming and cosy with very helpful staff
Andrew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the staff, the cleanliness of the property. The service was very excellent. I will definitely come back.
Christelle, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff! Everyone was very welcoming, from the pre-arrival correspondence, to the front desk, up till the dining room. Perfect location with good access to bus stations. The room was so clean and lived up to the standards I expected. Overall, great stay, much recommended, would definitely stay there during my next visits to the Hague!
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jochen, 1-night trip
Verified guest review

10/10 Exceptional

Outstanding stay in an otherwise challenging time
Service level is truly top-notch - informed, personalised and discreet yet attentive and unpretentious - people who go above and beyond and who take pride in their hotel and what they do, and it shows. I had a short visit during covid/corona lockdown, travelling to NL for medical reasons, and the manner of service really stood out at an otherwise challenging time for everyone. This hotel is a timeless classic of The Hague, beautifully situated with lots of nearby greenery and well placed for access to the central old city, the Peace Palace and numerous embassies and international bodies. Very good food, superb breakfast, comfortable beds, the hotel has classic charm. Highly commended
1-night business trip
Verified guest review

8/10 Very good

Lovely hotel
The hotel is very charming and the staf extremely friendly.
1-night business trip
Verified guest review