In the heart of Chinatown, SureStay Hotel by Best Western Vientiane offers a warm welcome with continental breakfast and high-speed WiFi. Enjoy a cup of coffee at the cafe or unwind with a drink at the bar, while taking advantage of express check-out and multilingual staff.
Reviews
8,68,6 out of 10
Excellent
Popular amenities
Bar
Free breakfast
Free parking
Air conditioning
24/7 front desk
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Coffee shop/cafe
24-hour business center
Business center
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Multilingual staff
Concierge services
Luggage storage
Feel at home (6)
Children stay free
Television
Daily housekeeping
Elevator
Minibar
Bathrobes
The current price is R1 186
R1 186
R1 436 total
includes taxes & fees
24 Feb - 25 Feb
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View
Deluxe Room, 1 King Bed, Non Smoking, City View
Highlights
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
Satellite channels
32 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View
Superior Room, 2 Twin Beds, Non Smoking, City View
Highlights
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
Satellite channels
25 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Suite, 1 King Bed, Balcony, River View
Suite, 1 King Bed, Balcony, River View
Highlights
Balcony
Air conditioning
Smart TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Private bathroom
Bathrobes
51 sq m
River view
Sleeps 2
1 King Bed
View all photos for Superior Room, 1 King Bed, Non Smoking, City View
Superior Room, 1 King Bed, Non Smoking, City View
Highlights
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
Satellite channels
27 sq m
City view
Sleeps 2
1 King Bed
View all photos for Executive Room, 1 King Bed, Balcony, River View
Enjoy your visit to Vientiane with a stay at SureStay Hotel by Best Western Vientiane. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, French, Lao, Spanish, Thai, Vietnamese
At a glance
Hotel size
68 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Refundable deposits
A damage deposit of LAK 500000 will be collected before check-in
Children & extra beds
Rollaway beds are available for LAK 225000.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Surestay By Best Vientiane
SureStay Hotel by Best Western Vientiane Hotel
SureStay Hotel by Best Western Vientiane Vientiane
SureStay Hotel by Best Western Vientiane Hotel Vientiane
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Vientiane?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at SureStay Hotel by Best Western Vientiane?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at SureStay Hotel by Best Western Vientiane?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at SureStay Hotel by Best Western Vientiane?
No, this hotel doesn't have a casino, but ST Vegas Entertainment International Club (21-min drive) is nearby.
Are there restaurants at or near SureStay Hotel by Best Western Vientiane?
Yes, there's an onsite restaurant.
What's the area around SureStay Hotel by Best Western Vientiane like?
SureStay Hotel by Best Western Vientiane is a short 6-minute walk from Mekong Riverside Park and 8 minutes' walk from Ban Anou Night Market.
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SureStay Hotel by Best Western Vientiane Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
8,4/10
Staff & service
7,2/10
Amenities
8,6/10
Property conditions & facilities
8,0/10
Eco-friendliness
Reviews
8/10 Very good
24 January 2025
Good value
Very good value stay at a great location. Will stay here again.
Vincent
Vincent, 4-night trip
10/10 Exceptional
02 January 2025
Great services and amenities. Locatec in the heart of the city. Walking distance to almost everything
Sinhpraseuth
Sinhpraseuth, 3-night trip
8/10 Very good
30 September 2024
Clean and nice location.
Ki Bong
Ki Bong, 12-night trip
8/10 Very good
04 June 2024
Decent place to stay in the downtown tourist area, very close to the night market and many other dining options. Rooftop bar is quite nice
Didier
Didier, 1-night trip
10/10 Exceptional
13 November 2022
Great hotel, location is great. Great staffs and very clean.
Joy
Joy, 2-night trip
8/10 Very good
14 November 2022
Great service,great location and very clean.
Joy
Joy, 2-night trip
2/10 Poor
15 October 2024
Rude and ugly staff attitude… as African American can feel subtle discrimination from manager and front desk. Please avoid
Paul
10/10 Exceptional
22 February 2024
Cute hotel from which you can walk to the river and the night market. Many temples and monuments close by too. Breakfast was good. There is a roof top bar which will be noisy if you get a room on the 9th floor ( roof top is on 10th). When they close, they move the furniture around...
genevieve
genevieve, 2-night trip
6/10 Good
27 March 2024
The hotel needs upgrading. The room service food was terrible.
Donna
Donna, 2-night trip
8/10 Very good
11 June 2024
Stingy
It served its purpose and the heart of Vientiane.
Don’t drink the water. Don’t add ice to your drink! Of the three days I was there, I was sick 1 1/2. I kept asking them for toilet paper and they bring me one roll at a time. With vomiting and explosive diarrhea it was just annoying to have to call them every few hours for toilet paper. I told them I was sick.
They had a restaurant at the bar, but not one really for lunch. But they also didn’t offer room service. I had to convince them to bring me my food to me. It stated there was a minibar, but there was no minibar.
These are all minor issues. The room was fabulous.
Verified traveller
4-night trip
10/10 Exceptional
07 January 2025
최고였다
여행자거리에 위치하고있어서 걸어서 여행하기 좋왔고
호텔 컨디션과 조식도 청소서비스도 만족한다