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All properties in Temuco, Araucania Region, Chile

Best Western Ferrat

Hotel with restaurant, near Temuco Shopping Mall

  • Free full breakfast, free WiFi, and free parking
From
ZAR 943

Property renovations and closures

  • This property is closed from March 9 2021 to May 31 2021 (dates subject to change).

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Bathroom
  • Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 30.
1 / 30Lobby Sitting Area
9,0.Superb.
  • They did an excellent job of helping us in the midst of the COVID-19 pandemic. They…

    Mar 20, 2020

  • This hotel was brand new, the staff were wonderfully helpful (especially Sara and Xaviera…

    Feb 13, 2020

See all 22 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 88 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour business center
  • Childcare
  • 24-hour front desk

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Temuco Shopping Mall - 7 min walk
  • German Becker Municipal Stadium - 19 min walk
  • Temuco Catholic University - 20 min walk
  • Cerro Nielol Natural Monument - 28 min walk
  • Teodoro Schmidt Square - 33 min walk
  • Anibal Pinto Square - 35 min walk
This property is closed from March 9 2021 to May 31 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking

Location

  • Temuco Shopping Mall - 7 min walk
  • German Becker Municipal Stadium - 19 min walk
  • Temuco Catholic University - 20 min walk

What’s around

Landmarks

  • Temuco Shopping Mall - 7 min walk
  • German Becker Municipal Stadium - 19 min walk
  • Temuco Catholic University - 20 min walk
  • Cerro Nielol Natural Monument - 28 min walk
  • Teodoro Schmidt Square - 33 min walk
  • Anibal Pinto Square - 35 min walk
  • Temuco Municipal Market - 36 min walk
  • Pablo Neruda National Railway Museum - 3.4 mi / 5.5 km

Getting around

  • Temuco (ZCO-Maquehue) - 21 min drive

At a glance

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time ends at anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • 1 per room (up to 18 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Free reception

Things to do

  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Western Ferrat Hotel
  • Best Western Ferrat Temuco
  • Best Western Ferrat Hotel Temuco

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 20 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: USD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Ferrat does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 9 2021 to May 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 18 lbs per pet. There's a charge of USD 20 per accommodation, per night, and there's also a deposit of USD 100 per stay.
  • You can check in from 03:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pizza hut (7-min walk), Mercato (7-min walk), and atami comida japonesa (8-min walk).
  • Best Western Ferrat has access to a nearby indoor pool.
9,0.Superb.
  • 8,0.Very good

    Very clean and modern. Visited there twice and brother were the same.

    1 night romance trip, Feb 10, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Very modern, staff was friendly... however, eggs in the morning breakfast were prepared Chilean-style. They were not done.

    1 night family trip, Feb 4, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    mazing surprise

    Loved this hotel but I really loved the staff. Nicholas and his compadres were the kindest people we’ve met in all of Chile. The hotel is new and exceptionally clean, bed is super comfy and within walking distance of restaurants so park underneath and go to the food trucks or German town up the block.

    Nancy, 1 night trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    New hotel, good breakfast, close to some restaurants and to the Casino.

    1 night family trip, Dec 6, 2019

    Verified Orbitz guest review

  • 8,0.Very good

    No cumple expectativas

    El Hotel cuenta con buenas instalaciones, cumple para viajes de negocios. El desayuno regular a malo, pero se perdona por la pandemia. Lo que no se perdona es que aseen las habitaciones día por medio, lo encontré insólito por decir lo menos y al reclamar en la recepción, se me informó que era una medida por el covid. Inaceptable explicación sobre todo porque estamos en Pandemia

    Sandra, 2 night business trip, Jan 6, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Excelente opción para una parada en Temuco

    CHRISTIAN, 1 night business trip, Sep 28, 2020

    Verified Hotels.com guest review

  • 2,0.Poor

    No viaje por coronavirus y no quisieron reembolsar

    Un desastre, mi reserva fue no show porque por motivo del COVID-19 no pude viajar (viaje de trabajo), me dejaron en espera en el telefono por horas y no tuve respuesta. Me dijeron devolverían mi llamado y tampoco lo hicieron, no me devolvieron el dinero de mi reserva. Nunca más!

    Victoria, 1 night business trip, Mar 17, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Increible, esta nuevo

    Jose, 1 night business trip, Mar 10, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Buen hotel y centrico

    hotel nuevo, centrico, limpio y buen servicio

    Jennifer, 2 night family trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Muy bien!! Personal muy amable

    Eric German, 1 night trip, Feb 7, 2020

    Verified Hotels.com guest review

See all 22 reviews