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Banff Caribou Lodge and Spa

Photo gallery for Banff Caribou Lodge and Spa

Indoor pool
Indoor pool
Indoor pool
Balcony
Flat-screen TV

Overview of Banff Caribou Lodge and Spa

VIP Access

Banff Caribou Lodge and Spa

3.5 star property
Mountain hotel with spa, near Banff Lake Louise Tourism Bureau

8,2/10 Very good

2 405 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Refrigerator
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Spa tub
  • Room service
  • Business center
  • 2 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

About this area

What's nearby

  • In a national park
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 8 min drive
  • Banff National Park - 17 min drive
  • Sunshine Village - 22 min drive

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk

Restaurants

  • Carlito's Pizzaria - 3 min walk
  • Whitebark Cafe - 10 min walk
  • Earl's - 13 min walk
  • St James's Gate Irish Pub - 14 min walk
  • JK Bakery Cafe - 15 min walk

About this property

Banff Caribou Lodge and Spa

Enjoy your visit to Banff with a stay at Banff Caribou Lodge and Spa. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say great things about the nearby shopping and comfortable guestrooms.

Languages

English, French, German, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Ski passes
  • Yoga classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • French
  • German
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 15.00 and CAD 30.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Banff Caribou Lodge and Spa?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 28 November 2022 start from R1 689, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Banff Caribou Lodge and Spa?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Banff Caribou Lodge and Spa?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Banff Caribou Lodge and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Banff Caribou Lodge and Spa?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Caribou Lodge and Spa and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Banff Caribou Lodge and Spa also has a fitness center.
Are there restaurants at or near Banff Caribou Lodge and Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Whitebark Cafe (10-min walk), Earl's (13-min walk), and St James's Gate Irish Pub (14-min walk).
What's the area around Banff Caribou Lodge and Spa like?
Banff Caribou Lodge and Spa is in the heart of Banff, a short 16-minute walk from Banff Centre for Arts and Creativity and 2 minutes' walk from Victoria Glacier. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

8,2

Very good

8,4/10

Cleanliness

8,5/10

Staff & service

7,9/10

Amenities

8,1/10

Property conditions & facilities

8,3/10

Eco-friendliness

10/10 Exceptional

Jai Hoon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nequita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay at Caribou. We would like to thank Amanda our server who made our evening meal so special. All staff very friendly.
Christine J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Girlfriends getaway
It was a great saty with my girlfriends! Awesome spa experience! Very comfortable bedding and great location!
Maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Curtis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael R, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
Had an excellent stay. Staff was friendly, ease of parking to room, restaurant was affordable and the location was perfect to surrounding areas/attractions.
Sara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Chizuru, 1-night trip with friends
Verified Hotels.com guest review