Cto. el Molino Centro, San Juan del Río, QUE, 76800
What's nearby
Nuestra Senora de Guadalupe Church - 15 min walk
Fundadores Square - 16 min walk
TecMilenio University San Juan del Rio Campus - 3 min drive
San Gil Golf Club - 9 min drive
Cavas Freixenet - 10 min drive
Getting around
Queretaro Intl. Airport (QRO) - 51 min drive
Restaurants
Finca Santa Veracruz - 12 min walk
McDonald's - 13 min walk
El Fogon Mexicano - 3 min walk
The Italian Coffee Company - 11 min walk
Bar Hidalgo - 6 min walk
About this property
Hotel West Refugio
Enjoy your visit to San Juan del Río with a stay at Hotel West Refugio. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Onsite garage
Free offsite parking within 3 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Poolside bar
Services
Front desk (limited hours)
Pool loungers
Facilities
Garden
Terrace
An outdoor pool
Room amenities
Be entertained
34-inch Smart TV
Digital TV channels
First-run movies
Netflix
Streaming services
Home comfort
Ceiling fan
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
Shared kitchen access
Blender
Coffee grinder
Ice maker
Paper towels
More
Daily housekeeping
Access via exterior corridors
Restaurant dining guide
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 5 percent
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río
Frequently asked questions
Is there a pool at Hotel West Refugio?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel West Refugio?
Yes, cats and dogs are welcome, with a limit of 2 total. Food and water bowls are available.
Is parking offered on site at Hotel West Refugio?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel West Refugio?
Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Hotel West Refugio and nearby?
Hotel West Refugio has an outdoor pool and a garden.
What's the area around Hotel West Refugio like?
Hotel West Refugio is a short 16-minute walk from Fundadores Square and 11 minutes' walk from Senor del Sacro Monte Temple.
Hotel West Refugio Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,4/10
Staff & service
9,2/10
Amenities
9,0/10
Property conditions & facilities
9,2/10
Eco-friendliness
Reviews
8/10 Very good
29 June 2024
Cute friendly affordable full kitchen
small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
martha
martha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2023
WEIGUO
WEIGUO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 October 2022
Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2022
Joel
Joel, 5-night trip
Verified Expedia guest review
8/10 Very good
17 April 2022
Carlos is an excellent host
Julio
Julio, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
07 October 2024
Moisés Eduardo de Jesús
Moisés Eduardo de Jesús, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Lugar muy tranquilo, arquitectura admirable.
La zona es muy tranquila libre de ruido
Andrea
Andrea, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Francisco Javier
Francisco Javier, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Juan Edgar
Juan Edgar, 1-night trip
Verified Expedia guest review
6/10 Good
09 May 2024
check in, complicado
CESAR
CESAR, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 January 2024
Buena opción para pasar una noche, lugar tranquilo y con excelente atención. No recomandable para estancias largas ya que no cuenta con espacio para la ropa ni con servicio de restaurante.
José Agustín
José Agustín, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
07 January 2024
Carlos Iván
Carlos Iván, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 December 2023
Excelentes
Enrique
Enrique, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2023
Muy buen servicio en general
Muy cómodo y agusto la estancia
Salvador
Salvador, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 October 2023
Avelino Luis
Avelino Luis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 September 2023
Laura
Verified Expedia guest review
10/10 Exceptional
26 June 2023
Roberto
Roberto, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 May 2023
Pésimo servicio, yo ya tenía la reservación y en el Hotel no te resiven después de las 11 PM yo les comenté que llegaría 11: 05 y me dijeron que ya no me recibirían y perdí la reservación, la persona con la que hable nada amable! No lo recomiendo en lo absoluto
Antonio
Antonio, 1-night trip
Verified Expedia guest review
8/10 Very good
08 May 2023
Buen lugar, buen servicio, diferente
Muy buena atención y claridad de las reglas. Hace calor en esta época y el ventilador de techo es insuficiente para refrescarse por las noches.
El lugar es acogedor y diferente, buen concepto para viajeros de la actualidad
Gustavo
Gustavo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 May 2023
Ambiente tranquilo.
JOSE MANUEL
JOSE MANUEL, 1-night trip
Verified Expedia guest review
2/10 Poor
17 March 2023
JOSE ANTONIO
JOSE ANTONIO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2023
RUSSEL ALEJANDRO
RUSSEL ALEJANDRO, 1-night business trip
Verified Hotels.com guest review
6/10 Good
05 January 2023
Muy bonito el lugar, una recomendación es trabajar en acomodar y dejar bien lo del servicio de agua en la regadera no pueden dejar que se tire tantos litros de agua solo porque no sale caliente, ojo con eso porque actualmente es bastante grave. :/ todo lo demás esta muy bien. Gracias
Idaly
Verified Expedia guest review
4/10 Fair
06 December 2022
Sabanas sucias y zona no muy conveniente
Las sábanas de las camas del hotel al parecer no las habían cambiado porque olían a sudor, zona en la que está el hotel pareciera no ser segura.