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All properties in Dar es Salaam, Pwani, Tanzania
1 room, 2 adults

Dar Es Salaam Serena Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Dry cleaning/laundry service
Ohio Street, Dar es Salaam, Tanzania

Luxury hotel in Kivukoni with 2 restaurants and outdoor pool
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel needs renovation badly. Rooms are outdated. no difference between standard and…Feb 20, 2020
  • The food was excellent, and the property location was great.Feb 19, 2020

Dar Es Salaam Serena Hotel

from ZAR 3,821
  • Standard Room
  • Superior Room
  • Executive Room
  • Executive Room, Ocean View
  • Executive Suite
  • Suite
  • Presidential Suite

What’s around Dar Es Salaam Serena Hotel

Landmarks

  • In Kivukoni
  • Dar es Salaam International Conference Centre - 3 min walk
  • Julius Nyerere International Conference Centre - 9 min walk
  • Askari Monument - 10 min walk
  • National Museum of Tanzania - 12 min walk
  • Azania Front Lutheran Church - 13 min walk
  • Dar es Salaam Botanical Gardens - 14 min walk
  • Atiman House - 15 min walk

Getting around

  • Julius Nyerere Intl. Airport (DAR) - 10 min drive
  • Dar Es Salaam Central Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time midnight-2:00 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Sauna
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Health club
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 13121
  • Conference space size (meters) - 1219
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Jahazi Restaurant - This seafood restaurant serves lunch and dinner.

Serengeti - This buffet restaurant serves breakfast, lunch, and dinner.

Kibo Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Island Traders - Onsite restaurant. Guests can enjoy drinks at the bar.

Bakers Basket - This coffee shop serves breakfast and lunch.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Dar Es Salaam Serena Hotel’s small print

Also known as

  • Dar Es Salaam Hotel
  • Dar Es Salaam Serena Hotel Hotel
  • Dar Es Salaam Serena Hotel Dar es Salaam
  • Dar Es Salaam Serena Hotel Hotel Dar es Salaam
  • Dar Es Salaam Hotel Serena
  • Dar Es Salaam Serena
  • Dar Es Salaam Serena Hotel
  • Hotel Serena Dar Es Salaam
  • Serena Dar Es Salaam
  • Serena Dar Es Salaam Hotel
  • Serena Hotel Dar Es Salaam
  • Dar Es Salaam Serena

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional extras

Rollaway beds are available for TZS 60685 per night

Airport shuttle service is offered for an extra charge of TZS 104175.00 per vehicle (one-way)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dar Es Salaam Serena Hotel

  • Does Dar Es Salaam Serena Hotel offer free cancellation for a full refund?
    Yes, Dar Es Salaam Serena Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Dar Es Salaam Serena Hotel?
    Yes, there's free self parking.
  • Is there a pool at Dar Es Salaam Serena Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Dar Es Salaam Serena Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Dar Es Salaam Serena Hotel?
    You can check in from midnight to 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Dar Es Salaam Serena Hotel?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Dar Es Salaam Serena Hotel?
    Yes, an airport shuttle is available. The charge is TZS 104175.00 per vehicle one-way.

Recent reviews

Fabulous 8,8 From 74 reviews

Very good 8,0
Stunning(ly expensive)
The Serena is beautiful, inside and out. The hotel and grounds are truly spectacular. The only negative things I could say are: - The service was a bit off. The concierge was entirely too pushy for my taste in arranging vehicles, tours, etc. And the staff in the restaurant seemed disinterested, generally. - The hotel is overpriced as a whole. That said, our experience overall a lovely one.
Patrick, us2 night trip
Good 6,0
The staff is inexperienced. Had to constantly ask for towels - they would forget to leave them after cleaning the room. Would rate this as a 2.5 star.
Mohammad, us4 night trip
Exceptional 10,0
A wonderful stay
Service was excellent, the hotel was beautiful, the gym was excellent. We had a wonderful time staying here and would definitely stay again.
Amy E, us2 night trip
Very good 8,0
Good location Nice hotel Friendly and helpful staff Rooms might benefit from a refit
gb3 night business trip
Very good 8,0
Great Location - classic hotel
Great location. Good renovation and great restaurants in the Hotel. Wonderful place for business meetings as it is virtually the center of town. Easy for most to get to. Conference rooms if needed are really good as is the catering. Staff is excellent nd helpful in all areas. Rooms are older and need renovation but the hotels' other amenities like th pool and spa compensate for the older room.
Zubaida, us2 night business trip
Exceptional 10,0
Surprisingly great
Just a really enjoyable stay
Garry, au1 night business trip
Very good 8,0
nice and clean. the a la carte could be better
nice,clean rooms and the hotel has had a nice renovation since last time i was there. the fish restaurant is worth a visit, while the a la carte at the buffet restaurant has seen better days. good gym that opens early is a big plus!
rannveig, us2 night family trip
Exceptional 10,0
Serena - A Gem of Dar Es Salaam...
The best business hotel in the centre of commercial area. Staff very curious and well-trained. Very safe and secured hotel. Ideal for Business.
KUNAL, gb10 night business trip
Very good 8,0
Good value, good location
Basilica, usOther trip
Exceptional 10,0
My choice every time.
An oasis of relaxation and top service in a chaotic but wonderful city. Best hotel in Dar.
Mike, gb2 night business trip

Dar Es Salaam Serena Hotel

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