Guests
All properties in Punta Sam, Quintana Roo, Mexico

Estudio Playa Mujeres - Family Experience All Inclusive Resort

All-inclusive beachfront property with golf course, near Mujeres Beach

  • Free WiFi and free parking
From
ZAR 7,163

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Prolongacion Bonampak S/N Mz1, Punta Sam, 77400, QROO, Mexico
9,0.Superb.
  • Since the pandemic, restaurant and hotel services in the US have declined due to the…

    Sep 2, 2021

  • Food was great. Spa personel forgot and left me in Very hot suana for longer than aloted…

    Jun 13, 2021

See all 123 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • In Playa Mujeres
  • Mujeres Beach - 11 min walk
  • El Meco Archaeological Site - 3.6 mi / 5.8 km
  • Las Americas Cancun Mall - 7.6 mi / 12.2 km
  • Puerto Cancun Marina Town Center - 8.1 mi / 13.1 km
  • Market 28 - 8.2 mi / 13.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite King
  • Junior Suite -2 Double
  • Junior Suite Ocean View King
  • Junior Suite Ocean View- 2 Double
  • Inspira Rooftop Suite
  • Inspira Junior Suite Swim Out King
  • Inspira Junior Suite Swim Out Double
  • Inspira Terrace Suite King
  • Inspira Terrace Suite 2 Double
  • Inspira Baby Suite
  • Inspira Family Suite

What’s around

Landmarks

  • In Playa Mujeres
  • Mujeres Beach - 11 min walk
  • El Meco Archaeological Site - 3.6 mi / 5.8 km
  • Las Americas Cancun Mall - 7.6 mi / 12.2 km
  • Puerto Cancun Marina Town Center - 8.1 mi / 13.1 km
  • Market 28 - 8.2 mi / 13.2 km
  • Norte Beach - 8.4 mi / 13.5 km
  • Cancun Convention Center - 13.7 mi / 22.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
Profile: Playa Mujeres

Profile: Playa Mujeres

Playa Mujeres is a serene strip just north along the coast from the city’s downtown—where you’ll find some of Cancun’s finest resorts, beaches, and fine dining options. Those looking for some friendly competition can find it at one of the area’s pro-level golf courses. The area is also conveniently just a ferry-hop away from Isla Mujeres, where just off the coast, the stunning underwater sculptures of the MUSA Underwater Museum of Art await your exploration.

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Prolongacion Bonampak S/N Mz1, Punta Sam, 77400, QROO, Mexico

At a glance

Size

  • 150 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 onsite for a surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 22 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Full-service spa
  • Playground on site
  • Snorkeling on site
  • Waterslide
  • Health club
  • Swim-up bar
  • Pool umbrellas

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • First-run movies
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Nuup Sap. Services include massages. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Consentida - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Cala di Luna - This family restaurant specializes in Italian cuisine and serves brunch and dinner. A children's menu is available. Open daily.

Kopai - This family restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Open daily.

Suspiro - This family restaurant specializes in seafood. Open daily.

Bikini Azul - This family restaurant serves lunch only. A children's menu is available. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 350 per pet, per week
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Estudio Playa Mujeres Family Experience All Inclusive Resort
  • Estudio Playa Mujeres Luxury Family All Inclusive Resort
  • Estudio Playa Mujeres by Atelier de Hoteles All Inclusive

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Estudio Playa Mujeres - Family Experience All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 350 per pet, per week. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring international cuisine.
  • No, this property doesn't have a casino, but Dubai Palace Casino (25-min drive) and PlayCity Casino (28-min drive) are both nearby.
  • Have fun with onsite activities like snorkeling and volleyball, and practice your swing on the golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Estudio Playa Mujeres - Family Experience All Inclusive Resort also has 2 bars and a waterslide, as well as a health club and a garden.
9,0.Superb.
  • 8,0.Very good

    I like the hotel, the materials that are building it's fantastic, wood, stone. The staff is super friendly. My only statement is that the night shows have to improve the quality of the sound.

    4 night trip, Jun 7, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    This place is perfect for family’s. The staff is amazing and ready to go back.

    7 night family trip, May 29, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent

    8 night family trip, May 15, 2021

    Verified CheapTickets guest review

  • 10,0.Exceptional

    Beautiful property!! Excellent foods!!Great service!!!

    4 night family trip, May 15, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Nice place to stay if you are

    4 night trip, May 9, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Very nice resort. The beach is not the best, we had lots of seawee

    7 night trip, Apr 23, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    I can honestly say this is the best resort I have ever stayed at. From the moment you walk in the service is amazing and everyone you meet around the hotel is so friendly. Enrique who serves at the pool was awesome and every other server was too. Erick the mixologist at the sky bar became our best friend, he was making us the most amazing cocktails with ingredients he makes fresh every day. I was blown away! The food is wonderful and there is a huge selection. We ate at the steak house twice because it was honestly better than a capital grill steak. When we go to Cancun we tip well but, bring more money than you think you will need because the service is so good you want to tip them even more. Splurge on the massage!! I decided to treat myself to one and in the end, I was thinking that that was the best experience of my life or I need to get out more and get more massages. I asked some other guests I met what they thought of the massage and they all said it was the best they ever had and they are now too spoiled to go back to a basic spa. You get to use the sauna, steam room, and hydrotherapy pool before your massage so go early. I already booked to go back in June!!

    4 night trip with friends, Apr 16, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything about this resort was great!

    4 night family trip, Apr 11, 2021

    Verified Travelocity guest review

  • 10,0.Exceptional

    Excellent property, great service, clean, new, good for kids

    6 night family trip, Apr 11, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    I’m coming back for sure!

    If you’re looking for a high end Cancun stay this is the place. Super clean, great food, great service and this hotel is practically new. The beach feels like it’s almost private just for this hotel because there’s not many hotels around it. Definitely going to come back with my family.

    Daniel, 1 night family trip, Apr 5, 2021

    Verified Hotels.com guest review

See all 123 reviews