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Villa del Palmar Cancun Luxury Beach Resort & Spa

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Exterior
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas, sun loungers

Overview of Villa del Palmar Cancun Luxury Beach Resort & Spa

VIP Access

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
Punta Sam beachfront resort with spa and beach bar

8,4/10 Very good

1 016 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

Room options

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 8 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Norte Beach - 77 min drive
  • Cancun Mall - 15 min drive
  • Puerto Cancun Marina Town Center - 16 min drive
  • Plaza Las Americas - 16 min drive
  • Playa Tortugas - 20 min drive
  • Langosta Beach - 22 min drive
  • Tortuga Beach - 24 min drive
  • Cancun Convention Center - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Airport shuttle (surcharge)

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

At Villa del Palmar Cancun Luxury Beach Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll have access to onsite scuba diving, beach volleyball, and kayaking. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving international cuisine and offering ocean views, La Casona is one of 6 restaurants and 5 bars/lounges. Other highlights at this luxurious resort include a free kid's club, a beach bar, and a fitness center. Fellow travelers say great things about the location and comfortable guestrooms.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 415 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms (2-device limit)

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Toaster oven
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly cleaning products provided

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.
Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Hiroshi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa
Del Palmar Cancun & Punta Sam
Villa del Palmar Cancun Luxury Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort & Spa Resort
Villa del Palmar Cancun Luxury Beach Resort & Spa Punta Sam

Frequently asked questions

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer free cancellation for a full refund?
Yes, Villa del Palmar Cancun Luxury Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?
As of 07 February 2023, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on 28 February 2023 start from R4 070, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Villa del Palmar Cancun Luxury Beach Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at Villa del Palmar Cancun Luxury Beach Resort & Spa?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Villa del Palmar Cancun Luxury Beach Resort & Spa?
No, this resort doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Villa del Palmar Cancun Luxury Beach Resort & Spa and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Villa del Palmar Cancun Luxury Beach Resort & Spa also has 5 outdoor pools, 5 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there are 6 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Minino's (4.7 mi), Rolandi's (4.7 mi), and Aroma Isla (4.7 mi).
Does Villa del Palmar Cancun Luxury Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Villa del Palmar Cancun Luxury Beach Resort & Spa like?
Villa del Palmar Cancun Luxury Beach Resort & Spa is located on the waterfront, a short 1-minute walk from Punta Sam Ferry Terminal. Travelers say that the resort is in a great location.

Reviews

8,4

Very good

9,1/10

Cleanliness

8,7/10

Staff & service

8,8/10

Amenities

8,9/10

Property conditions & facilities

8,9/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff and property were both excellent. The food was excellent, did not have one dish that I could complain about. Will definitely be returning for future vacations.
Naseem, 3-night romance trip
Verified Expedia guest review

6/10 Good

Overall it was a beautiful hotel with so much in it , over 5 restaurants. The only down side to my vacation was as I got to the hotel to check in, I was told it was not all inclusive . I was aware from the email confirmation that it was a hybrid hotel as in some restaurants were not included, but literally nothing but the hotel room was included in the 1650$ I paid . I would have had to pay 1200 more to make it all inclusive. I just paid as I consumed which was still very costly. Best advice call the hotel before booking, very disappointing. Also my room had millions of ants, however the hotel quickly accommodated and move me up to a suite at no charge.
Verified Expedia guest review

10/10 Exceptional

cadiz, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff that works here is so friendly and nice. Every time they pass by on you they greet you. The resort is so clean and relaxing. The unlimited food is high end. Super safe hotel and resort for tourists like us. Coming to the first gate alone there’s a security check right away. We will definitely come back here. Lots of bar to get your drinks even without alcohol. Fresh juices are authentic. Definitely for family and relaxing vacation.
Thea, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was incredible. We only stayed for 1 night because we extended a wedding trip and the resort didn’t have space. We got a 2 bedroom suite and it was incredibly spacious and very comfortable. We did eat at the Italian restaurant and it was one of the best restaurants I’ve been too and we go to 5 star restaurants often. The staff was incredible, the food was great, the wine suggestions and martinis were amazing and they even threw in a special dessert for our kids. I would absolutely visit this resort again.
Jessica, 1-night family trip
Verified Expedia guest review

8/10 Very good

Resort was Very Clean, Service was Very Friendly. Beautifull pools. Only downsize was final bill was in Spanish and for some reason couldnt get it translated to english.
Nathan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort kept grrat shape, clearness, all stuff arr very friendly and kind, all restaurants food quality is excellent with wonderful services.
Akio, 3-night family trip
Verified Expedia guest review

8/10 Very good

It was great!
Matthew, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was very nice resort
Jay, 4-night trip
Verified Expedia guest review

10/10 Exceptional

N/A
Lindsey Maria, 7-night romance trip
Verified Expedia guest review