Aalborg Congress and Culture Center - 7 min walk - 0.7 km
Aalborg Harbour - 8 min walk - 0.7 km
House of Music - 14 min walk - 1.2 km
Aalborg Zoo - 3 min drive - 2.1 km
Getting around
Aalborg (AAL) - 13 min drive
Aalborg Station - 9 min walk
Lindholm Station - 9 min drive
Aalborg Vestby Station - 10 min walk
Restaurants
Burger Boom - 2 min walk
Nam - 2 min walk
Fisk Og Skaldyr - 2 min walk
SushiMania - 4 min walk
Cafe Friends - 2 min walk
About this property
Helnan Phønix Hotel
Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness center, and buffet breakfast is available daily. Fellow travelers love the helpful staff.
Languages
Danish, English
At a glance
Hotel size
224 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (DKK 150 per day)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
3 buildings/towers
Terrace
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for DKK 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 200 per pet (may vary based on length of stay)
Parking
Uncovered self parking costs DKK 150 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
Also known as
Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg
Frequently asked questions
Does Helnan Phønix Hotel offer free cancellation for a full refund?
Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helnan Phønix Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of DKK 200 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Helnan Phønix Hotel?
Yes. Self parking costs DKK 150 per day. Parking spots may be limited.
What are the check-in and check-out times at Helnan Phønix Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Helnan Phønix Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Helnan Phønix Hotel like?
Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.
Helnan Phønix Hotel Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
8,8/10
Staff & service
7,8/10
Amenities
7,6/10
Property conditions & facilities
8,0/10
Eco-friendliness
Reviews
8/10 Very good
18 November 2024
Peter
Peter, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
17 November 2024
Wornout
Wornuout furniture and bathroom interior..
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Ole
Ole, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Merete
Merete, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 November 2024
God, central beliggenhed men lidt slidt
God, central beliggenhed.
Værelset noget slidt men rent og pænt
Mikkel
Mikkel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 November 2024
Rikke
Rikke, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 November 2024
Jesper
Jesper, 1-night trip
Verified Hotels.com guest review
6/10 Good
07 November 2024
Dad and son trip to Aalborg, one night.
Stayed one night for the second time in one year.
Only two issues continue anoy.
No airconditioning and the parking.
The lack of aircon can make the room pretty warm, you can open the window, but I prefer aircon.
Be aware you can go from 100 kr. to 500 kr. for one night.
Pay your parking in the lobby using qr code.
So all in all minor issues.
Great area, quiet and good breakfast.
We'll be back.
Carsten
Carsten, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
06 November 2024
Keld
Keld, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
05 November 2024
Jacob
Jacob, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
04 November 2024
Line
Line, 2-night trip
Verified Hotels.com guest review
8/10 Very good
04 November 2024
Kristin
Kristin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
04 November 2024
Torben
Torben, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
04 November 2024
Anders Kolbjørn
Anders Kolbjørn, 3-night trip
Verified Hotels.com guest review
8/10 Very good
03 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
03 November 2024
Jesper
Jesper, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Ulrik
Ulrik, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Rasmus
Rasmus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Niels
Niels, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 October 2024
god location
perfekt location for a stay in the center of aalborg. the hotel is a littel used. and the cleaning of the rooms are low standard.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Very good.
It is a pretty decent hotel which is located very close to the tourist attractions, restaurants and pubs. The breakfast is really good with variety. The staff were very friendly and kind. Nothing to complain.