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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

InterContinental Melbourne The Rialto

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
495 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with spa, near Melbourne Convention and Exhibition Centre
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Hotel is central. Architecture pleasing. Clean. Service good. Covid quiet. Online info…Jun 21, 2020
  • The customer service at this hotel is excellent. All staff are polite & nothing is too…Jun 8, 2020

InterContinental Melbourne The Rialto

from ZAR 2,817
  • Deluxe Room
  • Club Room
  • Club King Room - Club Access
  • Deluxe King Room
  • Executive King Room
  • Deluxe Room, 2 Double Beds
  • Signature King Suite
  • Club Suite
  • Club Room, 2 Double Beds
  • Room, 1 King Bed, Accessible (Wheelchair)
  • Senior Suite, 1 King Bed
  • Suite, 1 King Bed

What’s around InterContinental Melbourne The Rialto


  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 10 min walk
  • Crown Casino and Entertainment Complex - 11 min walk
  • Bourke Street Mall - 12 min walk
  • Melbourne Central - 16 min walk
  • Marvel Stadium - 17 min walk
  • Melbourne Cricket Ground - 29 min walk
  • Eureka Tower - 13 min walk

Getting around

  • Tullamarine Airport (MEL) - 25 min drive
  • Melbourne, VIC (MEB-Essendon) - 21 min drive
  • Avalon Airport (AVV) - 45 min drive
  • Southern Cross Station - 8 min walk
  • Flinders Street Station - 13 min walk
  • Showgrounds Station - 8 min drive
  • Flagstaff Station - 11 min walk
  • Melbourne Central Station - 17 min walk
  • Parliament Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Valet parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Indoor pool
  • Free pool cabanas
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool sun loungers
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1891
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Botanica Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.


Alluvial Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Merchant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Blue Stone Wine Lounge - Onsite wine bar. Happy hour is offered.

Market Lane Bar - Onsite piano bar. Happy hour is offered.

InterContinental Melbourne The Rialto’s small print

Also known as

  • InterContinental Melbourne
  • Rialto Melbourne
  • Intercontinental Melbourne The Rialto Hotel Melbourne
  • InterContinental Melbourne Rialto Hotel
  • InterContinental Melbourne The Rialto Hotel
  • InterContinental Melbourne The Rialto Melbourne
  • InterContinental Melbourne The Rialto Hotel Melbourne
  • InterContinental Melbourne Rialto
  • InterContinental Rialto
  • InterContinental Rialto Hotel
  • InterContinental Rialto Hotel Melbourne
  • InterContinental Rialto Melbourne
  • Melbourne InterContinental
  • Melbourne Rialto
  • Rialto InterContinental


Guests should be aware that WiFi is only complimentary for 30 minutes, per day.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Valet parking costs AUD 55 per night with in/out privileges

Rollaway beds are available for AUD 70.0 per night

Full breakfast is offered for an extra charge of AUD 45 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for InterContinental Melbourne The Rialto

  • Does InterContinental Melbourne The Rialto offer free cancellation for a full refund?
    Yes, InterContinental Melbourne The Rialto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is InterContinental Melbourne The Rialto currently open?
    This property is closed from August 7 2020 to November 30 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at InterContinental Melbourne The Rialto?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at InterContinental Melbourne The Rialto?
    Yes. Valet parking costs AUD 55 per night.
  • Is there a pool at InterContinental Melbourne The Rialto?
    Yes, there's an indoor pool.
  • Are pets allowed at InterContinental Melbourne The Rialto?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at InterContinental Melbourne The Rialto?
    You can check in from 3:00 PM to 6:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near InterContinental Melbourne The Rialto?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Flinders Lane (5-min walk).
  • What is there to do near InterContinental Melbourne The Rialto?
    Recommended spots to visit include Melbourne Convention and Exhibition Centre (10-min walk) and Crown Casino and Entertainment Complex (11-min walk), along with Bourke Street Mall (12-min walk) and Eureka Tower (13-min walk).

Recent reviews

Fabulous 8,8 From 526 reviews

Exceptional 10,0
Brilliant place to stay
Ben, us1 night trip
Exceptional 10,0
Excellent hotel taking into account all details
The hotel went over and above to make the stay enjoyable. At all times was there attention to detail including a small cake provided for my birthday. The stay was fantastic and the service was beyond what I had expected.
Peter, gb1 night trip
Exceptional 10,0
Nishan, us1 night trip
Exceptional 10,0
Some staff remember me (I stayed last year)and name too. Then they gave me up grade room too. I’m so surprised and I’ll stay next time again.
Eriko, jp1 night business trip
Very good 8,0
great, but could be awesome
Lovely hotel. Rooms are day and quiet. Internal windows so don’t get any natural daylight on the 1st floor. Not sure about other levels. Pool and gym great. Room service request for glasses that weren’t in the room wasn’t received. Check in was awkward. Guests were told they couldn’t check in even though their name was o. The room. Not a great start.
Nerissa, au3 night trip with friends
Fair 4,0
Dark hotel, no rooms to outside
Very dark hotel since having no windows to the outside. When you walk out of the hotel it takes some time to acclimatize. The hotel really makes you getting disorientated. Considering it is a 5-star hotel the bathrooms are very simple, room not able to create any ambiance since lights are very sharp (white light) and not able to dim, beds uncomfortable. Also disappointed by the service and attitude of some staff members. 2/3 restaurants were closed during the public holidays without announcing this properly and even 1 restaurant still had the mess from evening before. No options to watch Australian open for 1 day and staff said to watch in the room. Big compliments to the concierge!
au4 night trip
Fair 4,0
Don't expect too much.
Overall, this is a so-so hotel. Lots of little things went wrong that I would not have expected at this level of accommodation. When we arrived, there were fake eyelashes left on the sink, and one of the light bulbs in the ceiling was out. There was a bit of mildew in the shower, and ALL the rooms have a patio facing towards the inside of this historical building. Adding insult to injury, I packed really light and needed to have some laundry done. 5 t-shirts, 5 pairs of socks and 5 sets of underwear, less than a full load of wash, cost $130. It's a lovely building and the staff were really warm and accommodating, but the Intercontinental really should aim higher.
Frank, us3 night trip
Exceptional 10,0
Great Stay
jp4 night trip
Exceptional 10,0
Great hotel
This is a great hotel.
Kevin, au4 night trip
Exceptional 10,0
Loved it. The service was fantastic
Simela, au5 night family trip

InterContinental Melbourne The Rialto

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