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The Condado Plaza Hotel

4.0 star property
Relax by one of two sparkling pools with breathtaking ocean views while sipping your favorite cocktail from a swim-up bar.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, pool loungers
Front of property – evening/night
Beach/ocean view
Premium bedding, down duvets, in-room safe, iron/ironing board
Exterior

Reviews

7,4 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Non-smoking
  • Parking available
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Self parking
  • Children's pool
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
The price is R5 100
R6 274 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 331 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down duvets, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

32-inch LCD TV with cable channels, TV, pay films

Deluxe Suite, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View, Oceanfront

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, View, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 27 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Oceanfront

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, View, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Premium bedding, down duvets, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

Pool
Spa
Parking available
Free WiFi
8.8 out of 10, Excellent, (578)
The price is R4 765
R5 909 total
includes taxes & fees
03 Feb - 04 Feb
Hilton Garden Inn San Juan Condado
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About the area

Map
999 Ashford Avenue, San Juan, 00907

What's nearby

  • Condado Beach - 4 min walk
  • Casino del Mar at La Concha Resort - 15 min walk
  • Distrito T-Mobile - 17 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 3 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

At The Condado Plaza Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Condado Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Cafe Caribe, one of 2 restaurants, offers ocean views and serves breakfast and dinner. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 332 units
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • On-site self-parking (USD 25.65 per night; includes in/out privileges)
    • On-site valet parking (USD 31.22 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Free bicycles nearby
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 2 meeting rooms
  • Conference space (6449 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Caribe - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Denny's - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 38.15 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • WiFi access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 to 24 per person
  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 25.65 per night with in/out privileges
  • Valet parking costs USD 31.22 per night

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Does The Condado Plaza Hotel offer free cancellation for a full refund?
Yes, The Condado Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Condado Plaza Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Condado Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Condado Plaza Hotel?
Yes. Self parking costs USD 25.65 per night. Valet parking costs USD 31.22 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Condado Plaza Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at The Condado Plaza Hotel?
No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are both nearby.
What is there to do at The Condado Plaza Hotel and nearby?
Have fun with onsite activities like kayaking and snorkeling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. The Condado Plaza Hotel also has a garden.
Are there restaurants at or near The Condado Plaza Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine, ocean views, and poolside dining.
What's the area around The Condado Plaza Hotel like?
The Condado Plaza Hotel is on Condado Beach in Condado, a short 19-minute walk from Pan American Pier and 15 minutes' walk from Casino del Mar at La Concha Resort. The local area is walkable and popular for its beaches.

The Condado Plaza Hotel Reviews

Reviews

7,4

Good

7,6/10

Cleanliness

7,8/10

Staff & service

7,2/10

Amenities

6,8/10

Property conditions & facilities

7,2/10

Eco-friendliness

Reviews

8/10 Very good

Nice but expensive
It was a nice hotel but didn’t have a value consistent with the room rate. But maybe the San Juan area prices are always high. Also there was a major festival in Old San Juan that may have affected prices.
Thomas, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Seem better days.
This hotel has seen better days. It had been over 15 years since I stayed at this property. The hotel seems ‘run down.’ The furniture and decor is somewhat dated. The bathroom shower seems old and leaks around the glass. The water never really gets hot. The pool bar is nice but there are a lack of chairs. The bar didn’t take credit cards either. Notably, the main lobby has only one working elevator — other guests stated that this has been the case for many years. To the hotel’s credit…the power went out on the island but the hotel had an adequate generator to keep power going. The staff is generally nice and the beds are comfortable but otherwise, this hotel is not that great, it needs a major renovation, I would consider other hotels in the area before staying here.
Stephen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Elena, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jeanette, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Building needs a full redo but service was great
Lazaro, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

LEIDY, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Muy caro para lo que ofrecen
Lo bueno de la habitación es que tenía hermosa vista al mar, la televisión servía de lo más bien. Pero las observaciones que tuve son las siguientes: la cama de la habitación tenía mucho polvo, las cortinas blancas estaban muy sucias, difícil de abrir la puerta del balcón, muy vieja la radio que ponen al lado de la cama, el piso de la puerta de la ducha no sellaba bien y el piso de afuera se mojaba mucho, el ascensor a veces ni reaccionaba y teníamos que a veces usar las escaleras, una de las puertas automáticas del primer piso no funcionaba, cobran aparte el estacionamiento. No vale la pena pagar tanto por este tipo de servicios
Miguel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sipho, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

This is an iconic hotel on the island. But unfortunately the property needs maintenance pool area in unkept and very old with NO Maintenance. Looks like the place has not been touched since the 80’s lots of old and Moldy items. Outdoors need mayor renovation. You stay wont be great. It wont be terrible but just not good.
Raymond, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good experience overall. Roof leak at the entrance of the bathroom.Had to throw a towel in the floor to cover the puddle.
1-night trip
Verified Hotels.com guest review

2/10 Poor

LOURDES, 4-night trip
Verified Hotels.com guest review

2/10 Poor

I had bugs in my room every night to be told that housekeeping can come kill the roaches and clean it up but nothing else can be done. Shadona was mean and rude as if the money I paid to stay 4 nights was nothing
TyAirra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Benito Horace, 7-night trip
Verified Expedia guest review

8/10 Very good

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience. Great views. Friendly and helpful staff.
Anjely, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

ok
Eugenio, 3-night family trip
Verified Expedia guest review

6/10 Good

Huy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Robert Michael Fleming, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel does show its age a little, but it’s a beautiful property the pools their own beach the ocean views it’s a beautiful place. The issues we ran into was elevators not working and they’re only being one to use. Also, I went to the lobby to make a phone call in the evening and it sounded like I was in a club. The music was loud throughout the entire lobby. There was not one quiet space to sit and make a phone call. I had to go outside to make a call because it was so loud. The bellhops were very nice and very helpful. I appreciated them. I wish I could’ve checked in earlier than what I did, but everything worked out. I would stay here again.
Kristi, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I can tell the property is old but the staff is maintaining the property well. I don’t like the refrigerator in the bathroom. I would like for the room to at least have a microwave.
Erica M, 3-night family trip
Verified Expedia guest review

2/10 Poor

Really not what I expected.
Jason, 1-night business trip
Verified Expedia guest review

6/10 Good

Not for $300.
Furniture very worn. Bathroom fixtures worn. Shower caulked and recaulked countless times. Nice people but $300 a night…NO!
John, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel lobby is nice the staff was friendly once you get in the elevator and go up to the rooms the hotel is very old infested with roaches and ants the room floors was very slippery the bedding was wet and moist the curtains was falling apart the smell of the room was terrible I wouldn’t recommend this hotel the best thing in this hotel is the view of the ocean everything else is a no no DONT DO IT RUNNNNN !!!
Chante, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yaschira, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location is great, staff just didn’t seem interested- actually became kind of comical at the end! We’ll definitely be back!
James, 3-night romance trip
Verified Expedia guest review