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All properties in Birmingham, England, United Kingdom
1 room, 2 adults

Holiday Inn Birmingham City Centre

3-star3 stars
Smallbrook, Queensway, Birmingham, England, B5 4EW, United Kingdom

3-star hotel with restaurant, near Bullring Shopping Centre
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
  • Perfect location, great value for money, lovely staff Jan 12, 2020
  • staff were very friendly and made me wlecomeJan 7, 2020

Holiday Inn Birmingham City Centre

from ZAR 979
  • Superior Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Twin Beds, Non Smoking
  • Premier Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Junior Suite, Non Smoking

What’s around Holiday Inn Birmingham City Centre


  • In Birmingham City Centre
  • Bullring Shopping Centre - 6 min walk
  • The Mailbox - 7 min walk
  • Broad Street - 13 min walk
  • Arena Birmingham - 18 min walk
  • Chinese Quarter - 1 min walk
  • Birmingham Hippodrome - 3 min walk
  • Birmingham Town Hall - 7 min walk

Getting around

  • Birmingham (BHX) - 30 min drive
  • Coventry (CVT) - 43 min drive
  • Birmingham New Street Station - 3 min walk
  • Birmingham Moor Street Station - 7 min walk
  • Birmingham Snow Hill Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 11 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe (laptop compatible)

Holiday Inn Birmingham City Centre’s small print

Also known as

  • Holiday Inn Birmingham City Centre Birmingham
  • Holiday Inn Birmingham City Centre Hotel Birmingham
  • Holiday Inn Birmingham City Centre Hotel
  • Birmingham Holiday Inn
  • Holiday Inn Birmingham
  • Holiday Inn City Centre Hotel Birmingham
  • Birmingham City Birmingham
  • Holiday Inn Birmingham City Centre Hotel


Guests can rest easy knowing there's a smoke detector and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

    A damage deposit of GBP 25.00 will be collected before check-in.

Optional extras

Self parking costs GBP 20.00 per day

Breakfast costs between GBP 8.50 and GBP 15.95 per person (approximately)

Pets are allowed for an extra charge of GBP 20.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8,2 From 654 reviews

Poor 2,0
We had no hot water for the entire stay and kept being fobbed off with excuses
gb1 night trip
Poor 2,0
Stay from hell
Problems at the hotel left us with no water or heating. Had to change rooms 7 times. Eventually sent to another hotel at 1am in the morning. Went for a stress free break, came home exhausted. Terrible service, will not stay at this particular hotel again
miss, gb1 night family trip
Good 6,0
Parking? Beware. Otherwise average stay.
Something to be aware of. The concession parking is NOT the Arcadian Centre - it’s the APCOA in Ladywell Walk. Despite clarifying where I was parked at check-in and check-out and paying the £12 fee the staff did not identify the correct car park. As for the room, I’ve said before this hotel looks jaded in the cheaper suites (who books an expensive room for a night on the town?). The bed was like a trampoline - much too springy. I paid £59 for a double. I wouldn’t pay more for this hotel - even given its great location.
Trevor, gb1 night trip
Fair 4,0
a very disappointing stay.
Before we booked we knew how much we had to pay for the room and then the deposit (which was 25 at the time) but upon arrival they stated that we then had to pay £100 if we were paying by cash (this was not stated anywhere on the website). Only resolved this by paying some money via card and the rest in cash. this was very disappointing as we did no get told about having to pay a cash deposit. Do Not think of booking this hotel if you are just paying cash, either bring the deposit with you extra or pay by card. We found hairs in the bed, towels, floor and all over the bathroom. Complained to staff about being multiple hairs and eyelash hairs in towels and bed and they were happily obliged to give us more towels however they only gave us two flat sheets instead of a whole bed set up. Me and my partner then decided to change rooms due to the state and they happily gave us a better suite. This was the executive suite and it was great, apart from some hairs found in the bath. Bed was comfy and area was good. Definitely will not be staying here again.
Stephen, gb1 night trip
Exceptional 10,0
Great location , very clean , great staff . Breakfast very nice .
M, gb1 night trip

Holiday Inn Birmingham City Centre

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