In the heart of Barcelona, Hotel Exe Cristal Palace offers a sophisticated retreat with dry cleaning/laundry services and car rentals on site. Savor buffet breakfast options, unwind at the bar, or explore nearby Casa Batllo and Barcelona Cathedral.
Barcelona (YJD-Barcelona-France Train Station) - 25 min walk
Passeig de Gracia Station - 2 min walk
Universitat Station - 7 min walk
Placa Catalunya Station - 8 min walk
Restaurants
Cerveseria Ciutat Comtal - 2 min walk
Oassis Natural Cooking - 3 min walk
Vinitus - 3 min walk
Five Guys - 3 min walk
Tapas 24 - 2 min walk
About this property
Eurostars Cristal Palace
You'll be in a fantastic location at Eurostars Cristal Palace, just a 5-minute walk from Passeig de Gràcia and Rambla de Catalunya. Also, Casa Batllo and Plaça de Catalunya are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Passeig de Gracia Station is steps away and Universitat Station is 7 minutes.
At a glance
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Hotel size
149 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 26 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
24-hour room service
Water dispenser
What to do
Bicycle rentals nearby
Golfing nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 9.24 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Self parking costs EUR 26 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number HB-000372
Also known as
Cristal Palace Eurostars
Eurostars Cristal
Eurostars Cristal Palace
Eurostars Cristal Palace Barcelona
Eurostars Cristal Palace Hotel
Eurostars Cristal Palace Hotel Barcelona
Eurostars Cristal Palace Barcelona, Catalonia
Hotel Exe Cristal Palace Barcelona
Exe Cristal Palace Barcelona
Exe Cristal Palace
Hotel Exe Cristal Palace Hotel
Hotel Exe Cristal Palace Barcelona
Hotel Exe Cristal Palace Hotel Barcelona
Frequently asked questions
Does Eurostars Cristal Palace offer free cancellation for a full refund?
Yes, Eurostars Cristal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eurostars Cristal Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Cristal Palace?
Yes. Self parking costs EUR 26 per day.
What are the check-in and check-out times at Eurostars Cristal Palace?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Eurostars Cristal Palace?
No, this hotel doesn't have a casino, but Casino Barcelona (5-min drive) is nearby.
What is there to do at Eurostars Cristal Palace and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course.
What's the area around Eurostars Cristal Palace like?
Eurostars Cristal Palace is in Eixample, a short 2-minute walk from Passeig de Gracia Station and 4 minutes' walk from Passeig de Gràcia.
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Reviews
Eurostars Cristal Palace Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4
Cleanliness
9,4
Location
8,0
Staff & service
7,6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good with various selections and reasonably priced. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Attraction
Taxi
Cities
Breakfast
Public transport
Shopping center
Bed
Reviews
Verified
10/10 Exceptional
26 March 2026
Lots of nearby restaurants, very close to shopping
Joanne
Joanne, 3-night trip
Verified
10/10 Exceptional
15 October 2025
great location and friendly staff
Nestor
Nestor, 1-night trip
Verified
10/10 Exceptional
13 December 2025
Great location.
Amazing staff.
Neat room with all the amenities.
Marco
Marco, 3-night trip
Verified
8/10 Very good
11 December 2025
The location is fantastic, the rooms were clean and modern and the bathroom looked brand new. Staff were helpful.
The only downside was the noise! It's
Fiona
Fiona, 1-night trip
Verified
10/10 Exceptional
27 April 2024
Recommended, its location is great.
Damaris
Damaris, 3-night trip
Verified
10/10 Exceptional
20 December 2024
The hotel was in a great location, with great transport links but also in walking distance of lots of tourist landmarks. Very clean hotel and lovely polite staff.
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
19 May 2024
Great location!
Krystal
Krystal, 1-night trip
Verified
10/10 Exceptional
30 May 2024
Close to restaurants and shopping stores.
Roberto
Roberto, 2-night trip
Verified
6/10 Good
27 May 2024
Room was tiny, the bathrooms need renovation, but it is very well located, breakfast was good, and staff was great.
Beatriz
Beatriz, 2-night trip
Verified
10/10 Exceptional
03 October 2024
Good location near las ramblas. Walkable to sagrada familia.
Thomas
Thomas, 1-night trip
Verified
8/10 Very good
20 August 2023
The property in a good location, so we could walk most places.
Linda
Linda, 5-night trip
Verified
10/10 Exceptional
02 December 2023
Friendly staff
Robert
Robert, 1-night trip
Verified
8/10 Very good
02 June 2024
Older hotel needing an update in washrooms but staff very helpful and pleasant
Penny
Penny, 1-night trip
Verified
4/10 Fair
12 July 2024
Mediocre, wouldn’t stay again
Very timely check in, wifi does not work, value for money just not there even for location and comfortable bed
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
15 May 2024
recommened!
It was our family trip and stayed at this hotel for 2 nights. Frontdesk staffs were kind and friendly. We had noise issue from the next room which could have been a nightmare, however frontdesk staff was prompt enough to resolve the issue immediately which was grateful.
Breakfast was also great, various selections for good meals.
KOREA
KOREA, 2-night trip
Verified
6/10 Good
30 April 2024
Great neighborhood. Easy to walk to many attractions, restaurants, etc. staff friendly and accommodating. Hotel is older and could benefit from renovations. Rooms were hot. Opened windows for fresh air but street noise was very loud.
Erin
Erin, 1-night trip
Verified
6/10 Good
18 September 2023
It is a three-star hotel and for that room price, you can get better deals elsewhere as it is quite basic overall. But the good thing is that it is in a very nice neighbourhood but still quiet at night.
Selcuk
Selcuk, 5-night trip
Verified
6/10 Good
19 May 2024
excellent location and staff but acu and sliding door does not lock
Nestor
Nestor, 2-night trip
Verified
6/10 Good
05 April 2024
Free breakfast, easy access to everything, good location, taxi available outside.
Wifi was not working, good thing I had data…airconditioning not working too so we just opened the window.
Mervin
Mervin, 1-night trip
Verified
6/10 Good
13 September 2024
The location is great, close to Paseo de Gracia.
The hotel though is expensive, aged, the cleaning upon arrival was not great (floor was sticky) and phone was not working to call reception...
Very bad value for money overall.
I will not come back until it is modernized.
Olivier
Olivier, 2-night trip
Verified
4/10 Fair
18 December 2024
Great location. Front desk staffs are friendly and efficient. Room size is average but don't have much lightings. I stayed one night before going for the cruise in BCN and I stayed one night at this same hotel after get off the ship. The room was decent and clean for the first night I stayed. However the hotel room was not in a very good shape for my second stay. The tiles inside the room and the bathroom were uneven. Water mark stain on the edge of the bathroom walls and the doors. There must be a flood inside the room sometime ago but not repaired in detail after. I was very disappointed with that.
Verified traveller
1-night trip
Verified
10/10 Exceptional
29 January 2026
very nice , clean and modern room
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
15 April 2023
Great location, nice staff and good breakfast.
Jesus
Jesus, 7-night trip
Verified
8/10 Very good
01 August 2022
very good location near center, bus station and store shops, very good breakfast.