DoubleTree by Hilton Houston Brookhollow

4.0 star property
Fairbanks hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Houston Brookhollow

Meeting facility
Down duvets, pillow-top beds, in-room safe, laptop workspace
Interior
Sun deck
Lounge

Reviews

8,0 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 13 of 13 rooms

Presidential Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
2 bedrooms
Down duvet
  • Sleeps 6
  • 2 King Beds

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Oasis)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the area

Map
12801 Northwest Fwy, Houston, TX, 77040

What's nearby

  • Memorial City Mall - 11 min drive
  • CityCentre - 12 min drive
  • Sam Houston Race Park - 14 min drive
  • Downtown Aquarium - 15 min drive
  • Toyota Center - 17 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive
  • Houston, TX (EFD-Ellington Field) - 44 min drive
  • Houston Station - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Pappas Bar-B-Q - ‬4 min walk

About this property

DoubleTree by Hilton Houston Brookhollow

At DoubleTree by Hilton Houston Brookhollow, you'll be within a 15-minute drive of Memorial City Mall and CityCentre. Guests can visit the fitness center for a workout or grab a bite to eat at Brasserie, which serves breakfast. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the pool and helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 280 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 10.00 per day; includes in/out privileges)
  • Uncovered onsite valet parking (USD 25.00 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 8 meeting rooms
  • Coworking spaces
  • Conference center (25000 square feet of space)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Designer stores on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Brasserie - This restaurant serves breakfast only.
Venetian Bar - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Audry Wine Room - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

Renovations and closures

This property is closed from May 23 2024 to February 28 2025 (dates subject to change).
The following facilities or services will be unavailable from March 26 2024 to June 30 2024 (dates subject to change):
  • Swimming pool

Parking

  • Uncovered self parking costs USD 10.00 per day with in/out privileges
  • Uncovered valet parking costs USD 25.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

Is DoubleTree by Hilton Houston Brookhollow currently open?
This property is closed from May 23 2024 to February 28 2025 (dates subject to change).
Are pets allowed at DoubleTree by Hilton Houston Brookhollow?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Houston Brookhollow?
Yes. Self parking costs USD 10.00 per day. Valet parking costs USD 25.00 per day. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at DoubleTree by Hilton Houston Brookhollow?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Houston Brookhollow and nearby?
DoubleTree by Hilton Houston Brookhollow has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near DoubleTree by Hilton Houston Brookhollow?
Yes, there's an onsite restaurant, Brasserie.

DoubleTree by Hilton Houston Brookhollow Reviews

Reviews

8,0

Very good

8,4/10

Cleanliness

8,4/10

Staff & service

8,4/10

Amenities

8,2/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

6/10 Good

Anjanette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ajaysia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Misheal, 2-night trip
Verified Expedia guest review

2/10 Poor

Lesly, 3-night trip
Verified Expedia guest review

10/10 Exceptional

.
Mariah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

joni, 1-night trip
Verified Hotels.com guest review

8/10 Very good

April, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Didn’t get to stay because the power was out and having a hard time getting refunded back.
ashley, 3-night trip
Verified Expedia guest review

8/10 Very good

Roshaunn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were amazing Emerson. Shannon
Jessica, 3-night trip
Verified Expedia guest review

2/10 Poor

Turned me away at the door do to damage from a storm. Never notifies me a now won’t return Expedia calls so I’m not getting a refund. Expedia and the hotel suck.
Bill, 2-night family trip
Verified Expedia guest review

2/10 Poor

The lights was off
Tatyana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fuechee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sanai, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jaquita, 2-night trip
Verified Expedia guest review

2/10 Poor

Maria del Pilar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

DERIK, 1-night trip
Verified Expedia guest review

2/10 Poor

N/A
Darren, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff and comfortable rooms.
Jennifer, 1-night trip
Verified Expedia guest review

6/10 Good

Lorena, 2-night trip
Verified Expedia guest review

2/10 Poor

We rated overall rating one star with three stars on all other questions because, as per Expedia, the property manager was not able to issue the refund even the hotel was the one who could not check in and provided us alternative solutions due to the power outage. 3 stars from the rest were for the experiences we encountered that night at the hotel before we left. We arrived Double Tree hotel around 18:15 on May 16, 2024, the hotel had power outage due to the severe storm weather that evening. The concierge and customer service desks were not helpful on providing the updated info at all. All they said was that they were also waiting for more info from their GM. Luckily they were at least able to provide us water bottles upon our request. We sat there from 18:15 to around 21:00 with no further updates or any proposed solutions, so we booked another hotel in different cities. When we arrived another hotel, Comfort Inn around IAH airport, it also had power outage, but its GM greeted all the incoming guests at the front door and answered our questions. Comfort Inn GM said we could either get the full refund due to the weather and the power outage, or she could assist to online check in with the emergency room cards. Here you should be able to see how different management treating its valuable customers especially during the special circumstance. I rated that particular Comfort Inn 5 stars because of that, and so Double Tree in this location only received 1 star.
Yu Yang, 1-night business trip
Verified Expedia guest review

2/10 Poor

Hotel was closed and guest weren’t notifed. Terrible experience with Expedia. I will never book anything with Expedia ever again in my life.
Nairobi, 2-night trip
Verified Expedia guest review

2/10 Poor

NOT GOOD ENOUGH HILTON
I booked a room for two nights for my family the night of the big windstorm, and the hotel took my booking and took payment. When my wife showed up, there was no lights and she left promptly. I have not been contacted for a refund or explained how a hotel as big as this does not have auxiliary generators. AVOID THIS PLACE IN EMERGENCIES
Steven J, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I realize that no one has control over the weather, but we happened to be staying at this hotel on May 16 when a tornado came through. We were out, but came back to a dark hotel. No information was sent to us to advise us of this. No one at the front desk checked on us or asked us if we would like them to find another hotel for us. I believe we were the only 2 guests in the hotel and I got the impression that the front desk wished we would leave. When we went out on Friday the 17th to put our bags in the car for easier departure on Saturday the front desk person said "Oh, are you leaving?!" Her comment made me believe that she wished we would so she could go home. In the future, if there is a weather event that causes power outage, the front desk should check on its guests.
Mark, 3-night romance trip
Verified Expedia guest review