Sheraton Maui Resort & Spa

Photo gallery for Sheraton Maui Resort & Spa

Primary image
On the beach, scuba diving, snorkeling
On the beach, scuba diving, snorkeling
On the beach, scuba diving, snorkeling
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Sheraton Maui Resort & Spa

Sheraton Maui Resort & Spa

4.0 star property
Upscale beachfront resort with spa, near Kaanapali Beach

8,0/10 Very good

991 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is R14 706
Price available on 2022/07/08
Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
Main amenities
  • Housekeeping (on request)
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Kaanapali Beach - 2 min walk
  • Whalers Village - 7 min walk
  • Black Rock - 7 min walk
  • Kaanapali Golf Courses - 14 min walk
  • Kahekili Beach - 6 min drive
  • Honokowai Beach Park - 6 min drive
  • Maui Theater - 9 min drive
  • Lahaina Harbor - 15 min drive
  • Banyan Tree Park - 15 min drive
  • Napili Bay - 13 min drive

Getting around

  • West Maui Airport (JHM) - 9 min drive
  • Kahului Airport (OGG) - 45 min drive
  • Lanai City, HI (LNY-Lanai) - 19 miles/30.6 km
  • Kalaupapa, HI (LUP) - 26.7 miles/42.9 km
  • Hoolehua, HI (MKK-Molokai) - 30.3 miles/48.7 km
  • Lahaina Sugar Cane Train Station - 8 min drive
  • Airport shuttle (surcharge)

About this property

Sheraton Maui Resort & Spa

At Sheraton Maui Resort & Spa, you'll have access to onsite scuba diving and snorkeling. The outdoor pool and lazy river provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Teppan-yaki Dan, one of 4 restaurants, serves dinner. Other highlights at this upscale resort include 2 bars/lounges, a 24-hour fitness center, and a fitness center. The helpful staff and beach location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 508 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 26 per night; includes in/out privileges)
  • Onsite valet parking (USD 32 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Lazy river
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Scuba diving
  • Snorkeling
  • Shopping
  • Foosball
  • Golfing nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • 12 meeting rooms
  • Conference space (42307 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1963
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Lazy river
  • 3 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • English

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Lanai

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

The Spa at Black Rock has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

The spa is open daily.

Dining

Teppan-yaki Dan - This restaurant serves dinner only. Reservations are required.
Cliff Dive Grill - This restaurant serves lunch and dinner. Open daily.
Mai Tai Bar - This bar serves lunch and dinner. Open daily.
Dinner Under the Stars - This restaurant serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 46.97 per accommodation, per night
  • Resort fee inclusions:
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Shuttle service
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60.00 per person

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 26 per night with in/out privileges
  • Valet parking costs USD 32 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID - 069-973-6064-01

Also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

Overall score and ratings

8,0

Very good

8,4/10

Cleanliness

8,3/10

Staff & service

7,9/10

Amenities

7,9/10

Property conditions & facilities

8,3/10

Eco-friendliness

4/10 Fair

very disappointed
We had stayed here many years before for a family union and had a terrific time. This visit was entirely different. The main problem was the poor service. The staff was very poorly trained, and no one had any concept of making guests comfortable, well served, and ensuring their needs were met. We definitely will not stay here again.
Sarah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taryn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

was a long walk down to beach from ocean view rooms - down elevator up elevator down elevator but view was spectacular very clean and staff was very friendly
Brian, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, great views! Loved all the amenities on site: restaurants/bars, Starbucks, ice cream, S'Mores, Luau, with more restaurants nearby. All employees were very friendly and accommodating! Close to Whaler's Village which is convenient. We had a lovely week's stay here and would highly recommend!
Kathy Jean, 7-night romance trip
Verified Expedia guest review

6/10 Good

Noisy Neighbors
A bunch of unsupervised teenagers were in the room next to us partying and making noise all night. They moved us to a new room the next day, but a screaming toddler was in the next room this time. Didn't want to move again, so just had to tolerate it. I know that there's not much the hotel can do about that, but it certainly detracted from the experience.
Ronald, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

The property was fine except for the rooms themselves which were very dated, especially consdiering room were $700 plus/night. Staff was and we liked the breakfast buffett.
elliot, 3-night family trip
Verified Expedia guest review

8/10 Very good

The property and location are fantastic. My only negative complaint was the check in and check out front desk personnel are terrible. It isn’t just one of them but all. Feels like there is a leadership problem with that portion of operations. All other staff in areas was excellent.
Melissa, 6-night family trip
Verified Expedia guest review

6/10 Good

Great location. The building looks a bit dated. Mattresses are horrible and cheap, for a $1K per night room.
Luis, 5-night family trip
Verified Expedia guest review

8/10 Very good

Nice place
Jetre, 9-night romance trip
Verified Expedia guest review