Best Western Hotel Heidehof

Photo gallery for Best Western Hotel Heidehof

Primary image
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Best Western Hotel Heidehof

Best Western Hotel Heidehof

4-star hotel in Südheide with spa and indoor pool

8,0/10 Very good

119 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Billingstraße 29, Hermannsburg, Südheide, 29320
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Terrace
  • Garden
  • Front desk safe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Südheide
  • Heide-Park - 29 min drive

Getting around

  • Hannover Airport (HAJ) - 54 min drive
  • Unterlüß Station - 13 min drive
  • Eschede Station - 17 min drive
  • Munster (Örtze) Station - 20 min drive

About this property

Best Western Hotel Heidehof

Located near a train station, Best Western Hotel Heidehof is a great choice for a stay in Südheide. Guests can indulge in spa services at the spa, and local cuisine is served at Restaurant Atrium, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. The pool and helpful staff get good marks from fellow travelers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:00 AM - 8:00 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 3.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • Free offsite parking within 98 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails
  • Bicycle tour information
  • Bicycle rentals nearby
  • Rock climbing nearby
  • Horse riding nearby
  • Kayaking nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CallunaVitalis. The spa is equipped with a sauna.

The spa is open daily.

Dining

Restaurant Atrium - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Timm Willem Stube - This pub specializes in German cuisine and serves dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Self parking costs EUR 3.00 per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 6.50 per person, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Hotel Heidehof Hermannsburg
Best Western Hotel Heidehof
Best Western Heidehof Hermannsburg
Best Western Hotel Heidehof Südheide
Best Western Heidehof Südheide
Best Western Heidehof Sudheide
Best Western Hotel Heidehof Hotel
Best Western Hotel Heidehof Südheide
Best Western Hotel Heidehof Hotel Südheide

Frequently asked questions

Overall score and ratings

8,0

Very good

8,5/10

Cleanliness

8,5/10

Staff & service

7,7/10

Amenities

7,8/10

Property conditions & facilities

8,2/10

Eco-friendliness

8/10 Very good

Good experience overall. Laundry service is a bit steep for everyday items. Some breakfast waitress’s are up-tied and make the experience tense.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very friendly, bar and restaurant good place
David, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best western Hermannsburg
Staff were great, rooms functional but clean.. great stay
David, 24-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Corona made my stay a bit hard but the staff really tries to do its best. I believe that in normal times it would be a wonderful stay.
Gil, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great customer service, clean rooms and wonderful breakfast
1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Ebookers guest review

10/10 Exceptional

Good for late check in. Staff very efficient and friendly. Breakfast was typical of a German fare.
Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful German Town
The location is beautiful. The restaurant was great and full of great German dishes. The property is a bit dated and there was no minibar, small, very small room. Giant TV though. Parking is expensive. Worth it just for the area. I’ve lived in Germany as an American for 26 years and I can say, the friendliness Germans I’ve ever met.
Michael, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review