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Krystal Cancun All Inclusive

4.0 star property
All-inclusive hotel with full-service spa, connected to the convention center, near Forum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Cancun All Inclusive

View from room
On the beach, white sand, sun loungers, beach umbrellas
Cafe
Outdoor banquet area
Exterior

Reviews

6.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Children's pool
  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The price is $265
includes taxes & fees
$216 per night
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Luxury Double Room, 2 Double Beds, Balcony, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

Luxury Double Room, 1 King Bed, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

Krystal Club with Balcony Ocean View, Two Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, Two Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

Family Studio, 1 King Bed with Sofa bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LED TV
  • 431 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

In-room safe, blackout drapes, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Krystal Cancun

Pool
Spa
Free parking
Free WiFi
7.2 out of 10, Good, (1382)
The price is $187
includes taxes & fees
$151 per night
Dec 20 - Dec 21
Krystal Cancun
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About the neighborhood

Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.4 km
  • Forum Beach - 5 min walk - 0.4 km
  • Chac Mool Beach - 11 min walk - 1.0 km
  • Hotel Zone Beaches - 12 min drive - 5.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Coco Bongo - ‬4 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Mandala - ‬3 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪Forum Beach Club - ‬5 min walk

About this property

Krystal Cancun All Inclusive

At Krystal Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 5-minute walk of Gaviota Azul Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Aquamarina, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Kids club

Languages

English, Spanish

At a glance

Hotel size

  • 502 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1981
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Aquamarina - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Las Velas - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
El Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive offer free cancellation for a full refund?
Yes, Krystal Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Cancun All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Krystal Cancun All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Krystal Cancun All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Krystal Cancun All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Krystal Cancun All Inclusive?
No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Krystal Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the spa tub. Krystal Cancun All Inclusive also has 3 bars and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Krystal Cancun All Inclusive?
Yes, there are 4 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining.
What's the area around Krystal Cancun All Inclusive like?
Krystal Cancun All Inclusive is a short 3-minute walk from Gaviota Azul Beach and 4 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

Juan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Winston, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Las regaderas están terribles tan mal que salpican todo el piso afuera de la bañera y hay peligro de que la gente se caiga pues está el piso empapado y resbaladizo, no se puede regular para que caiga menos, mandaron a alguien para que la arreglara y solo la movió para que apuntara hacia otra dirección, y lo mismo me dijeron otros huéspedes del mismo problema de sus habitaciones, necesitan hacer algo al respecto!!!
Fernando, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Love it
clemi, 1-night trip
Verified Expedia guest review

2/10 Poor

Not a good hotel
Francel, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Good experience everythig so close by
Jennifer, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Was nice and safe area. Short walking to night life. Beautiful beach.
Zaylon, 5-night family trip
Verified Expedia guest review

4/10 Fair

Altough uts vert close to the clubs, the hotel it slef is very boring. They don't have any activities or even music in the pool. Definitely a family hotel but even then i wouldnt take my kids there.
Jessica, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Jessica, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Everything was fine
Miriam L., 6-night trip
Verified Expedia guest review

10/10 Exceptional

.
CLAUDIA, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Servando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent property, close to restaurants, gift shops and nightclubs in a walkable area. You can find everything inside the hotel if you want to stay inside. Very good food options inside the hotel. Pool activities and easy access to the beach with chairs and tables are available on a first come service.
Marcus Vinicius, 7-night family trip
Verified Expedia guest review

4/10 Fair

Takashi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was good, except for food options for vegetarians (who do not eat meat, eggs, or seafood). The only options for them were sometimes white rice, salad, fruit, and beans only, while others had a variety of food options available
Vinod Haresh, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

My son really enjoyed his stay here with his girlfriend. The location is great! And they were surprised with a tequila bottle in their room waiting for their arrival!
Angel Gustavo, 4-night family trip
Verified Expedia guest review

2/10 Poor

devanshi arvindbhai, 6-night trip
Verified Expedia guest review

8/10 Very Good

Dana, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jesus Reynaldo, 5-night trip
Verified Expedia guest review

8/10 Very Good

tushar, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Giselle, 7-night trip
Verified Expedia guest review

8/10 Very Good

Kim, 7-night trip
Verified Expedia guest review

8/10 Very Good

Nice location great service great environment clean facility. Good food are strongly recommended to anyone travel to Mexico, Cancun to go to Crystal Hotel.
SAKVAN, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy buena
Lidny, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I cannot say enough great things about this resort. Outstanding staff, amenities, views, food, and rooms. I have to personally acknowledge and thank the Chief Concierge. There was another man there that was a great help to me as well and I’m so sorry I can’t remember the name right now, but if the Chief Concierge is asked who I’m referring to he would know. I owe them every gratitude and favor. This fine establishment deserves nothing but praise.
Sage, 4-night trip
Verified Expedia guest review

General property information

Travelers Say
"A really nice hotel has great pools and has one of the best beaches in Cancun."
Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM