Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Photo gallery for Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Primary image
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
4 outdoor pools, free cabanas, pool umbrellas

Overview of Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

5.0 star property
Adults-only beachfront property with spa, near Maroma Beach

9,0/10 Superb

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 4 outdoor pools
  • Fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
Feel at home
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Separate bedroom
  • Separate dining area
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 18 min drive
  • Grand Coral Golf Riviera Maya - 20 min drive
  • Quinta Avenida - 28 min drive
  • Mamitas Beach - 35 min drive
  • Playa del Carmen Main Beach - 31 min drive
  • Playa del Carmen Maritime Terminal - 35 min drive
  • Playacar Golf Club - 39 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 15 miles/24.1 km

About this property

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

At Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be just steps from Maroma Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Overwater Grill & Wine, one of 5 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a beach bar, and a fitness center. Fellow travelers love the helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Kayaking
  • Evening entertainment
  • Karaoke
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor spa tub
  • Private plunge pool
  • Furnished balcony
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 14 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Overwater Grill & Wine - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Papitos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
CARIBBEAN GRILL RESTAURAN - This restaurant specializes in Caribbean cuisine and serves dinner only. Open select days.
Mio Cuccina Italiana - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Lima Limon Restaurant - This restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Frequently asked questions

Overall score and ratings

9,0

Superb

9,8/10

Cleanliness

9,6/10

Staff & service

9,5/10

Amenities

9,6/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Very unique and beautiful property. The dining at Palafitos restaurant was better than expected. Probably the best included meals I've ever had.
christopher, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Barry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Delightful. The service and food were wonderful. The Bora Bora of Mexico
Melainie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amy, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Everything looked the same as described on thier website. We had no surprises. The staff was very friendly and helpful. Room service was always very quick.
Joel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff. Gym and spa could use an update. Food was delicious.
Stephan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked the fact that they brought out like 5 different samples of pillows to choose from and 5 different scents for our room to smell like. Everything was over the top. Even the mango nectar in the refrigerator was top quality. The restaurant over the water was very top notch. Service is nice. The only thing I did not like was the price. It was very expensive but expedia gave me a good deal with a bundle. We only stayed for one night and we absolutely loved it.
Genie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Justin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is absolutely amazing!!!
Shaina, 4-night trip
Verified CheapTickets guest review

10/10 Exceptional

It was excellent, and we will stay there again. And we will share are experience with family and friends.
Paul, 7-night romance trip
Verified Expedia guest review