4/10 Fair
20 September 2024
This is the first time I have ever reviewed a property on Expedia but I am motivated to warn others about what to expect. The location is good and the parking situation is not too bad. Price was okay for the neighborhood. Check-in instructions were simple. The decor was generic Ikea stuff. The linens and towels were clean, although they were very skimpy with the towels (one washcloth, one hand towel, and one tiny little bath towel for a two night stay).
Now the bad stuff: In order to confirm the reservation, I had to scan my Photo ID. Even worse, they required a scan of my face before the reservation could be confirmed. I would never have booked this place if I had know about this requirement.
The apartment itself is very run down. The baseboards and moldings are literally rotting. Carpet is worn. Lots of dust and grime around the edges. There is a musty smell throughout the apartment. The grout in the kitchen and bathtub is worn out and disgusting. When I arrived, there were two wet footprints on the bath mat in the shabby little bathroom. The garbage and recycling bins out front were overflowing. I needed a more detailed receipt than the one provided by Expedia because my employer needs to see the breakout of taxes and fees. I contacted the property management company to request a more detailed receipt. They were very nice on the phone, but they could not provide the detailed receipt I needed. I have stayed at nicer Motel 6's for half the price.
Marty
Marty, 2-night business trip
Verified Expedia guest review
