4/10 Fair
06 January 2025
Not worth your money
The hotel was a disappointment. The room and the bathroom were extremely small. First day when I took shower, the bathroom was flooded. The house keeping came and complained we used the bath towels on the floor! I was surprised as he could see the floor was full of water. The breakfast buffet was poor as well. You have to share your table with strangers, they only had long tables. We ate outside the next day. When we checked in the receptionist asked for booking confirmation and didn't accept the one from Hotels.com. The site needs to work better with this hotels and provide us with correct booking info. They asked me to call Hotels.com and I didn't know what to do. I showed them that I paid in full and they found my booking after a while. The hotel stuff except the front desk were unfriendly and not helpful at all. Wouldn't recommend this hotel to anyone, not worth $350+ a night! It was a complete ripe off.
Farzana
Farzana, 2-night family trip
Verified Hotels.com guest review
