Avenida Morelos 369 Colonia Centro, Cuernavaca, MOR, 62000
What's nearby
Borda Gardens - 12 min walk - 1.1 km
Cuernavaca Cathedral - 14 min walk - 1.2 km
Robert Brady Museum - 17 min walk - 1.5 km
Teopanzolco Archaeological Zone - 4 min drive - 3.7 km
Galerias Cuernavaca Mall - 8 min drive - 8.5 km
Getting around
Benito Juarez International Airport (MEX) - 93 min drive
Airport shuttle (surcharge)
Restaurants
Pozolería Lupita - 10 min walk
Tacos del Calvario - 2 min walk
Las Pollas - 2 min walk
Bar Lido - 7 min walk
La Casona de Morelos - 6 min walk
About this property
Hotel Canarios
Hotel Canarios features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include 2 outdoor pools, a poolside bar, and a children's pool.
All-inclusive
All-inclusive room rates at Hotel Canarios are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
41 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 3 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free uncovered onsite valet parking
Uncovered onsite self parking (fees apply)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–noon
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Supervised childcare (surcharge)
What to do
Access to nearby outdoor pool
Working away
Business center
Meeting rooms
Computer station
Conference center (1076 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Beach sun loungers
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
2 outdoor pools
Full-service spa
Massage/treatment rooms
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Grab bar near toilet
Grab bar in bathtub
Accessible bathtub
Doorbell and phone notification
No elevator (single level property)
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Dining
Algaro - Onsite restaurant.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 100 to 180 for adults, and MXN 100 to 180 for children
Airport shuttle service is offered for an extra charge of MXN 1300 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Airport shuttle service for children up to age 12 costs MXN 1300
Parking
Uncovered self parking is available for an extra charge
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Canarios Cuernavaca
Canarios Cuernavaca
Hotel Canarios Hotel
Hotel Canarios Cuernavaca
Hotel Canarios Hotel Cuernavaca
Frequently asked questions
Does Hotel Canarios offer free cancellation for a full refund?
Yes, Hotel Canarios does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Canarios?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Canarios?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Canarios?
Yes, there's free valet parking.
Is airport shuttle service offered by Hotel Canarios?
Yes, an airport shuttle is available. The charge is MXN 1300 per vehicle one-way.
What are the check-in and check-out times at Hotel Canarios?
Check-in start time: 1 PM; Check-in end time: 3 PM. Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Canarios and nearby?
Hotel Canarios has 2 outdoor pools, a spa, and a picnic area, as well as a garden and access to a nearby outdoor pool.
Does Hotel Canarios have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel Canarios like?
Hotel Canarios is in Carolina, a short 12-minute walk from Borda Gardens and 14 minutes' walk from Cuernavaca Cathedral.
Hotel Canarios Reviews
Reviews
4,4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5,4/10
Cleanliness
5,4/10
Staff & service
4,0/10
Amenities
5,4/10
Property conditions & facilities
6,0/10
Eco-friendliness
Reviews
2/10 Poor
12 September 2021
Emma Lourdes
Emma Lourdes, 2-night trip
Verified Hotels.com guest review
2/10 Poor
04 July 2017
Do not recommend
Do not book here. Management horrible. Horrible experience . They didn't have our reservations and put us in a room to only kick us out.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
14 February 2017
Wonderful hosts. 15 minutes from the Zocolo. 5 from Las Mananitas restaurant, great for dinner and afternoon tea.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
01 January 2023
Limpieza terrible no lo vale
Lorena
Verified Expedia guest review
2/10 Poor
02 October 2021
Mauricio
Mauricio, 2-night trip
Verified Expedia guest review
2/10 Poor
10 December 2020
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
14 September 2020
Juan Antonio
Juan Antonio, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 April 2017
Venta de reservaciones
Mal, tuvimos que dormir en la calle, porque no había hoteles disponibles, más bien nos quedamos en la calle, porque dormir era imposible, por el miedo a que nos asaltaran debido a la peligrosidad de la Cuernavaca y de muchas ciudades en el país. La receopcionista de hotel canarios nos informó que no tenían convenio con hoteles.com desde hace un año y que no había reservaciones, no obstante que se pagaron con la tarjeta de crédito.
Silvia
Verified Hotels.com guest review
2/10 Poor
27 March 2017
Muy mal el servicio
Tenía una reservación para el sábado 25 de Marzo, al llegar al hotel nos dan la desagradable noticia de que no podían hacer válida la reservación por no trabajar con Expedia!! Tuvimos que ser reubicados, lo cual nos hizo perder un tiempo valioso en traslados. Además de que la experiencia fue totalmente desagradable.
Carlos
Verified Expedia guest review
8/10 Very good
14 March 2017
Fin de semana en Cuernavaca
Hotel agradable, personal muy atento, instalaciones limpias
Julieta
Verified Expedia guest review
2/10 Poor
03 March 2017
NO TRABAJAN CON USTEDES
Les agradezco sarcar este hotel de su lista porque no trabaja con ustedes. Reservamos 3 habitaciones, llegamos y nos dijeron que no había ninguna reserva porque NO trabajan con ustedes. Lo peor es que estaba llena toda la ciudad y no encontramos ningún hotel disponible. Pésima experiencia
Nefthali Israel
Verified Hotels.com guest review
10/10 Exceptional
01 March 2017
Hotel hermoso y con gran servicio
Un hotel con buenos servicios, la pileta tiene la climatización justa, variedad de pileta con gran ambientación en el parque, buen restaurante, buena disposición del personal. La zona no es tan bonita pero no es lejos del centro, mejor ir en taxi.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
27 February 2017
El hotel no reconoció mi reservación
El hotel no reconoció la confirmación que tenía por parte de Expedía. el
Personal no fue nada empatico no amigable! No inventaron de ayudar hasta que se les pidió la ayuda. Propusieron una habitación con una dudosa cuota y el gerente Edgar de lo más despreocupado y sin ganas de ayudar. NO RECOMIENDO para nada el lugar sus políticas muy extrañas
Las últimas tres calificaciones las puse terrible porque no pude dejarlas en blanco pero ni a eso tuve oportunidad
Virginia
Verified Expedia guest review
8/10 Very good
31 December 2016
Valor por tu dinero
Es un Hotel pequeño, muy digno, sencillo, con lo necesario para relajarse.