2/10 Poor
10 October 2019
worst hotel ever!!!!!
Few words about this hotel. First i must say that the hotel was always clean and the breakfast service was great, besides that all was terrible, it felt like we were a target. They charged us for every moment. We order a room for 2 adults and a kid, we got a small queen bed for 3 of us, when we asked for extra bed, they charged us 15$ per night, when we lost a card key, they charged us for a 1000r...the toilet stopped working for 3 times..
the most strange thing was at the day we left , they called us at 0700 and woke us up just to ask if they can come to take the luggage..
it feel like they are hunting the guests..for us it was the worst hotel in srilanka..i would never recommend on it thats for sure
Meital
Meital, 2-night family trip
Verified Hotels.com guest review