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Hotel Helvérica

3.5 star property
Beaux Arts hotel with restaurant, near Foro Cultural Kinoki

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Helvérica

View from room
Cookware/dishes/utensils
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Point of interest
Exterior

Reviews

8,6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Free parking
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Free use of bicycles
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Vending machine
  • Multilingual staff
Feel at home
  • Children stay free
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is R1 181
R1 394 total
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, Balcony

Highlights

Balcony
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room, Balcony

Highlights

Balcony
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Hair dryer
Private bathroom
Cookware/dishes/utensils
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room, 2 Double Beds

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Hair dryer
Private bathroom
Cookware/dishes/utensils
  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

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The price is R1 231
R1 452 total
includes taxes & fees
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About the area

Map
Francisco I. Madero. No. 14, Col. Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Foro Cultural Kinoki - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Café Museo Café - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Cacao Nativa - ‬3 min walk
  • ‪El Tacoleto - ‬1 min walk
  • ‪Subway - ‬2 min walk
  • ‪La Vina de Bacco - ‬2 min walk
  • ‪Miura Restaurante - ‬2 min walk

About this property

Hotel Helvérica

Take in the views from the rooftop terrace when you stay at Hotel Helvérica. Guests will have free perks like WiFi and self parking. Other highlights include free bike rentals, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–noon
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Beaux Arts architecture

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 100 for children
  • Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)
  • Heating is available for an extra charge of MXN 250 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 200 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Helvérica San Cristobal de las Casas
Hotel Helvérica
Helvérica San Cristobal de las Casas
Helvérica
Hotel Helverica San Cristobal De Las Casas, Mexico - Chiapas
Hotel Helvérica Hotel
Hotel Helvérica San Cristóbal de las Casas
Hotel Helvérica Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Helvérica offer free cancellation for a full refund?
Yes, Hotel Helvérica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helvérica?
Yes, pets are welcome, with a limit of 1 total. There's a charge of MXN 200 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Helvérica?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Helvérica?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a 100% charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Helvérica and nearby?
Have fun during the warmer months with activities such as cycling. Hotel Helvérica also has a garden.
Are there restaurants at or near Hotel Helvérica?
Yes, there's an onsite restaurant.
What's the area around Hotel Helvérica like?
Hotel Helvérica is in Zona Centro, a short 2-minute walk from Foro Cultural Kinoki and 3 minutes' walk from San Cristóbal de las Casas Cathedral.

Hotel Helvérica Reviews

Reviews

8,6

Excellent

9,2/10

Cleanliness

8,4/10

Staff & service

8,4/10

Amenities

8,8/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

10/10 Exceptional

LUIS, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Overall, the hotel is very pretty and within walking distance of pretty much everything. We were right next to a departure point for the tours we took and the staff in the hotel were very nice. We were able to check in early and check out a little bit late without issues. The only things we didn't like were that the fridge in our room was not working and the WiFi in the hotel could be spotty at times. Also, there were a few days were we didn't have hot water. None the less, we had a very pleasant time.
Julio, 6-night family trip
Verified Expedia guest review

4/10 Fair

Beth good location, staff no very friendly, no AC in the room, very small room and bathroom, no lobby area to seat. High price for what we got.
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

angelina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Could have been a great stay...
We stayed at their supplement hotel with 3 very nice 2 storied lofts with kitchenettes. Unfortunately we were in the middle with a loft on either side of us. There was a bunch of young travelers with dogs, including a puppy, staying in the 2 suites. They partied all night loudly, playing music and singing until 9 am the following morning, which is when we left on a tour. It's too bad we didn't get to experience the wonderful comfy beds to the max. We couldn't sleep for the noise. Not that we would have complained, but there wasn't a phone in our room to call anyone to say anything to had we wanted to. It was really not a pleasant experience. Otherwise the hotel was very nice. It was very cold, being San Cristobal, so bring your jammies and no heaters to be found. Very close to the cento and many good restaurants in the area. Not sure if we'd return.
Marjorie, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Cold hotel with no room heating in winter months.
First of all I am a professional photojournalist (National Geographic, Unesco) and have stayed in more than 3000 hotels in 160+ countries during the past 40 years. That said I want to make a strong criticism of the Hotel Helverica in San Cristobal. While the hotel is well located near the central square and many restaurants, and the staff was generally good, the lack of hearting in the winter months is a problem. If one is spending the entire day outside this will not be a problem but if one wishes to stay inside one’s room to work on writing such as I do, then the unpleasant cold temperature will be very bothersome. I asked for a heater but was rudely informed that I had not paid for one and would be charged extra. This seemed wrong to me, given that I was paying more than $75 per night for the room. I have stayed in many, many hundreds of hotel rooms where the heating was provided at no extra cost and feel that the Helverica is definitely overcharging for the service it gives. The additional cost for heating is NOT mentioned anywhere on Hotels.com and I think this is at the expense of the client. My advice: do not use this hotel or be ready to be uncomfortable cold.
Martin, 3-night business trip
Verified Hotels.com guest review

6/10 Good

San Cristobal de las casas
The location of the hotel is awesome. However, the room I stayed in, number 14, is behind a club that plays music until 5am. It was loud and I couldn’t sleep well because Of the noise. This complaint has been all over the Internet but I thought it was a manageable issue. But it was not. Don’t recommend rooms at the back of the hotel.
Jose, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

GUADALUPE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to enjoy San Cristobal
Spent two nights here. Fantastic location near the central square. Has gated, private parking. We reserved the two-story townhouse a couple blocks from the main hotel (where you check-in). It was super clean, modern, and spacious. It had its own balcony with hammock and chairs next to the bedroom/bathroom, all upstairs. Downstairs had a kitchen with refrigerator, microwave, sink, blender, etc. There is no a/c, but not a problem at all since San Cristobal is a lot cooler than most Mexican towns. The are is tons of activity with restaurants and shopping all withing walking distance. We parked our car and never used it again until we checked out. The staff was extremely helpful and polite. We will definitely stay here again in the future!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in the city center
Gorgeous, modern hotel in the heart of San Cristobal. We stayed in the small apartment style room--2 blocks from the main hotel. Our car was parked right in front of our room behind a locked door. The rooms was very clean and well-appointed. The upstairs bedroom had a bathroom with shower and a balcony with hammock and chairs. The downstairs had a kitchen and seating area. The main hotel I just off the square and out place was a couple minutes walk from there. Super convenient. We were surrounded by restaurants and walked everywhere. The front desk staff was friendly and very helpful. We will definitely stay here again!!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful room and wonderful staff! We loved it so much we booked here twice in the same week!
1-night romance trip
Verified Expedia guest review

8/10 Very good

Stay there when the weather is warm inky
The hotel is lovely and in a great location. It would be a terrific place to stay when the weather is warm. But in January, there is not enough heat to keep it comfortable
Timothy, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the location and the staff were very helpful. The rooms are very modern, clean and eco friendly. I plan to return soon.
Queeny, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location and rooms were very nice. Close to everything
4-night romance trip
Verified Expedia guest review

8/10 Very good

Noise outside the rom
Patricia, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

this was a total SCAM.
Got this hotel because of the location. the. i get there and they sent me to a different place like 3 blocks away. hotel reps where not al all helpfull. tried to change the room and no more vacancy. got us really angry since we were there with other couples for a wedding. at the lobby they told us it was explained on the webpage BUT NOTHING ABOUT IT is said in the reservation.
juan pablo, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Elsa, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsey, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fred, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Very Noisy
If you want to sleep before 2 AM, this is not the hotel for you. It's very noisy because of all the bars and clubs on the street. I paid for two nights and left after one. Just a horrid experience. Friends who live in San Cristobal say it's busy and loud every night on the street. Makes me think the reviews on the website are fake., No way such a noisy place has such a high rating in the system.
Chris, 2-night trip
Verified Expedia guest review

8/10 Very good

Modern hotel
Modern hotel with trendy furnishings. Very large comfortable bed and good shower. The location was excellent, a two minute walk to the main square. There wasn't a restaurant attached to the hotel which not we didn't try but looked nice. The only downside was that the room was a little cold. However there were extra blankets which we made use of.
Daniel, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable
Nice hotel. San Cristóbal was very cold and so was our room but in better weather I would love it there. Lots of hot water, good wifi, great beds, close to restaurants and the zocalo. I really wanted a kettle to make coffee or tea in the room though, or even just a hot water machine on my floor.
Linda, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bien
Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review