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Hotel Fenix Beach Cartagena

4.5 star property
Beachfront hotel in Cartagena with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Beach Cartagena

Outdoor pool
Front of property
Aerial view
Premium bedding, minibar, in-room safe, individually furnished
Property entrance

Reviews

8,6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Free breakfast
  • Spa
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar
Feel at home
  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is R1 612
R1 661 total
includes taxes & fees
08 Dec - 09 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Bungalow

Premium bedding, minibar, in-room safe, individually furnished

Superior Bungalow

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Bungalow, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually furnished

Family Bungalow, 2 Bedrooms

Highlights

Terrace
Yard
Separate dining area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Casa Deluxe - Casa Playa

Premium bedding, minibar, in-room safe, individually furnished

Casa Deluxe - Casa Playa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
3 bedrooms
Blackout drapes/curtains
Designer toiletries
3 bathrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds and 1 Twin Bunk Bed

View all photos for Standard Bungalow

Premium bedding, minibar, in-room safe, individually furnished

Standard Bungalow

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Designer toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Villa

Premium bedding, minibar, in-room safe, individually furnished

Luxury Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Villa

Premium bedding, minibar, in-room safe, individually furnished

Family Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
Designer toiletries
2 bathrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • 80 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

View from property

Hotel Dann Cartagena

Pool
Free breakfast
Airport transfer
Free WiFi
9.0 out of 10, Wonderful, (1269)
The price is R2 230
R2 230 total
includes taxes & fees
08 Dec - 09 Dec
Hotel Dann Cartagena
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About the area

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena - 1 min walk - 0.1 km
  • San Fernando Fort - 11 min drive - 5.3 km
  • Castillo Grande Beach - 39 min drive - 11.4 km
  • Bocagrande Beach - 39 min drive - 10.9 km
  • El Laguito Beach - 44 min drive - 11.2 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 29 min drive
  • Area shuttle (surcharge)

Restaurants

  • Las Chivas Restaurant
  • Charlie’s Coffee
  • Intriga Tropical
  • Altoque
  • Restaurante Santander

About this property

Hotel Fenix Beach Cartagena

At Hotel Fenix Beach Cartagena, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a rooftop terrace, a beach bar, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Ecotours
  • Kayaking
  • Boat tours
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages.

Dining

Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Administrative fee: COP 6000 per person, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 90000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena offer free cancellation for a full refund?
Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Fenix Beach Cartagena?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Fenix Beach Cartagena?
Yes, pets are welcome, with a limit of 2 total. There's a charge of COP 90000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Fenix Beach Cartagena?
Sorry, there's no onsite parking at Hotel Fenix Beach Cartagena.
What are the check-in and check-out times at Hotel Fenix Beach Cartagena?
You can check in starting at 3:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Fenix Beach Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.
What is there to do at Hotel Fenix Beach Cartagena and nearby?
Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Fenix Beach Cartagena also has beach cabanas and spa services, as well as a garden.
Are there restaurants at or near Hotel Fenix Beach Cartagena?
Yes, there's an onsite restaurant that offers beachfront dining, local cuisine, and ocean views.
What's the area around Hotel Fenix Beach Cartagena like?
Hotel Fenix Beach Cartagena is located a short 1-minute walk from Playa de Punta Arena.

Hotel Fenix Beach Cartagena Reviews

Reviews

8,6

Excellent

8,8/10

Cleanliness

8,8/10

Staff & service

8,6/10

Amenities

8,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

10/10 Exceptional

Family reunion
The best place to disconnect and relax
4-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

2/10 Poor

only good points were the good was excellent and one concierge stood out, Fabio. From my arrival at the boat launch to my departure my entire experience was bad. Fenix boat crew leaving to the resort flat out told me i needed to tip him for the rwo carry on bags. every single server had his hand out for everything. paid for a specual girlfriend dinner with a cake,candles and evetything. none of that happened. service at the dinner was lousy, we had to keep getting up to find our server. the entire resort was dirty and in need of maintenance. paint peeling everywhere. we had a special suite reserved, we did not get what was in the pictures. room smelled of mold and no hot water. paint peeling on walls along with mold in the room. beach was dirty with trash and the water was trashy with gasoline from the harbor. over all, lousy 3 day trip. for what they charge for everything one would think it would be nicer and like the pictures.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clynton, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent rustic hotel at the beach! The food is delicious!
JULIANA, 2-night family trip
Verified Expedia guest review

8/10 Very good

Kirsten, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sin duda alguna el hotel es maravilloso !! El menú es fenomenal a mi me encantó todo la playa es linda y los masajes son excelentes, me encantó bailar y hacer actividades con las guest no puedo dejar de mencionar que la habitación muy limpia y confortable la piscina espectacular El personal muy amable
Carolina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Me encantó todo ! Es un lujo estar allí Las actividades que hacen todo los días Además la habitación impecable, recepción muy amable y guest marravillosa
Lorena, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

The property location is nice because it felt like you’re on your own private island. However, the boat schedule from the hotel Island to Cartagena was inconsistent for example we were told a boat was leaving in the morning at 8am and then found out that it was going at 9am! I and others planned trips that were leaving from Cartagena at 8:45! In addition, one day the water went out for about 5min as I was taking a shower and when it came back on green stuff started coming out of the shower head onto my body! I had to let the water run for about 10min before it cleared up! Otherwise we had nice room and time.
Dewayne, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Customer service is subpart at most. Our bungalow didn't have water service on multiple occasions without notice. Getting a hot plate was a challenge, the restaurant staff is polite but very poor at execution. This is my second time staying. First stayed was not memorable but not as bad as this one. Would not recommend
Tatiana, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Clean safe los niños aprovecharon la piscina y la playa El desayuno con Quálitad y quantidad
Mélanie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Manuel Germán, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved our villa! We got placed with a private concierge Fabio, and he was incredible. Would definitely go back.
Claudia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lina Maria, 3-night trip
Verified Expedia guest review

8/10 Very good

Its a unique hotel with a lot of charm. They take way to long to bring your food. Cats are sleeping on top of the tables where you eat. Very clean.
charles e schlossler, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Joao H, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very friendly. Yeison our butker waz amazing he helped in every possible way, answered our calls everytime. I will definetly refer him to friends and families that visit Fenix. Kevin was great to. He introduced me to Renacer, great refreshing drink. There was a lady also, cant remember her name. She told us how they take care and rescue tje dogs on the property. Great example of kindness and thank you for taking care of those angels.
Erick, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sebastian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Overall, the property was fantastic. There was a couple peacocks that were stunning but a little obnoxious every 10 minutes (But that’s not on them). Everybody was so nice the rooms and the whole island was so clean.
Ricardo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Favio was great, helped me calm down afterva rocky start. Not happy with the start of our stay, but in the end. Everything was taken care of
Erick, 1-night romance trip
Verified Expedia guest review

8/10 Very good

DAVID, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ronald, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome stay!
Issam, 2-night trip
Verified Expedia guest review

2/10 Poor

Let’s start with, the hotel never answers their phone lines. They only want to communicate through WhatsApp and the conversation restarts of your not answering consistently. This wasn’t helpful because we couldn’t ask questions or get guidance on a pickup from the airport until we were on the plane. We booked a presidential suite to make sure everything was decent such as AC, cleanliness, rodent free and it just wasn’t. It took forever to check into our room and once we checked in, we tried to get ready and shower and in the shower there were insects and goop coming out of the shower head. Once we overcame that, we got ready and went to explore the beach. Beach itself was dirty and smelly, lots of wild dogs everywhere. We went back to our room to find out the power was out, no light and no AC. While we waited we found a lizard in the room and a bunch more lizards right outside the door to the balcony. The door to the balcony does not fully shut, it has cracks in which these slimy little things were getting in. While we were there, we saw a raccoon go inside another room through the roof… that is not okay. There response to these things were that it’s an Island. Yes it’s an island but that doesn’t mean the island has to live in the booked room. We had booked this room for two nights and proceeded to leave after the first night because of how inconsistent this place was. I tried working with Expedia to get a refund on the night we didn’t stay and the hotel declined.
Jocelyn, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice beach destination close to Cartagena. Very good facilities to enjoy the beach and pool, and very good service provided by hotel managers. Suitable for families. Definetely recommended.
Leonor, 4-night family trip
Verified Expedia guest review