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Casa Indigo Hotel

3.0 star property
City-center De La Merced hotel with restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Indigo Hotel

Restaurant
In-room safe, desk, free WiFi, bed sheets
Front of property
BBQ/picnic Area
Restaurant

Reviews

8,4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (5)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
The price is R663
R782 total
includes taxes & fees
08 Jan - 09 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 15 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

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Front of property

Hotel Mukul Na

Free parking
Free WiFi
Restaurant
Bar
8.8 out of 10, Excellent, (80)
The price is R526
R621 total
includes taxes & fees
11 Jan - 12 January 2025
Hotel Mukul Na
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About the area

Map
Matamoros #8 La Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • Plaza 31 de Marzo - 4 min walk
  • Mesoamerican Museum of Jade - 6 min walk
  • San Cristóbal de las Casas Cathedral - 6 min walk
  • Santo Domingo Handicraft Market - 7 min walk
  • Foro Cultural Kinoki - 8 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl’s Jr. - ‬4 min walk
  • ‪Tamales Regionales - ‬3 min walk
  • ‪Café la Selva - ‬3 min walk
  • ‪Las Carmelitas - ‬4 min walk
  • ‪Pollo Puig - ‬1 min walk

About this property

Casa Indigo Hotel

When visiting San Cristóbal de las Casas, Casa Indigo Hotel is a great choice to consider.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed on site
    • No stag or hen parties

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Indigo Hotel San Cristobal de las Casas
Casa Indigo Hotel
Hotel Casa Indigo San Cristobal De Las Casas, Mexico - Chiapas
Casa Indigo San Cristobal de las Casas
Casa Ingo Cristobal las Casas
Casa Indigo Hotel Hotel
Casa Indigo Hotel San Cristóbal de las Casas
Casa Indigo Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Does Casa Indigo Hotel offer free cancellation for a full refund?
Yes, Casa Indigo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Indigo Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Casa Indigo Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Casa Indigo Hotel?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-out is available.
Are there restaurants at or near Casa Indigo Hotel?
Yes, there's an onsite restaurant.
What's the area around Casa Indigo Hotel like?
Casa Indigo Hotel is in De La Merced, a short 1-minute walk from Amber Museum of Chiapas and 4 minutes' walk from Plaza 31 de Marzo.

Casa Indigo Hotel Reviews

Reviews

8,4

Very good

8,6/10

Cleanliness

9,0/10

Staff & service

8,0/10

Amenities

8,4/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

6/10 Good

It is a beautiful property and the concept is very nice, the only downfalls are the beds (hard as a rock) and shower needs to be deep-cleaned or be remodel. Breakfast, excellent, good staff service.
Edna, 8-night family trip
Verified Expedia guest review

8/10 Very good

Parking is not on the premises
Parking is not part of the hotel, but a block away. Very inconvenient, specially if it's raining and you a lot of bags
SALOMON, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The location was ideal for walking to town and seeing sights. We lost a phone while there, and staff were helpful to us to look for it. However we looked under furniture where a very thick layer of dust covered the floors, never been swept under the beds or dressers. Don’t stay in Room 75 until they correct the shower plumbing as the odor is extremely offensive. Breakfasts were very good, juice and fruit and bread are self serve, eggs are served if you ask for it. Generally we enjoyed our stay and would recommend this hotel.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location. Comfort. Cleanliness. Staff. Good Breakfast. Always enjoy staying at the Casa Indigo!
Santiago, 7-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel has retained the rustic charm while updating the essential infastucture, such as, all new plumbing fixtures and electrical outlets.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was neat and clean. Convenient to transportation. Good breakfast.
JAMES, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic
All good
mangirdas, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property was nice needs some app dates the bathrooms need some up date, other wise is really nice hotel good location.
4-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Good and bad...
The location, service and breakfast was great. The only thing they need to work on is the bathroom cleanliness. The shower head was rusted and the water was everywhere. Also the smell of the drain was intense.
7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

SALOMON, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Super
Nice old historical hotel in central town
mangirdas, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Be ready to wake up a few times at night...
Don't forget your earpods, this place is noisy... We stayed in two different rooms in different sides and floors of the building and both were extremely noisy. They should provide complementary earpods. Other than that, the breakfast was good, friendly staff and good location. The building is nice too.
Angel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location walking distance to center. A beautiful park just across the street.
art, 1-night trip
Verified Orbitz guest review

8/10 Very good

modern looking walking distance to main plaza
Lovely decor, very attentive and kind staff, clean, good breakfast which was included. Only but was that noise travels easily through walls/doors/windows. As long as neighbors go to bed and wake up at the same time as u do, nk issues. Our neighbors were awake past midnight chatting and walls did not mute this. Must be material used for construction (adobe?). Unfortunately, not much hotel can do but ask patrons to be mindful.
Leonardo, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel great staff
4-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel close to downtown
It is a small hotel, well situated, the staff is nice and helpful close to many museums. The main problem is the noise.
Ana, 6-night trip
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good location across from a lovely park and close to center. Unique medieval-like interior. Comfortable bed and storage space. Would recommend this hotel.
1-night trip
Verified Expedia guest review

8/10 Very good

celia, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel close to downtown
Well located only a few blocks from main plaza. Clean and tidy. Nice staff. Good breakfast The room has everything you need. The shower was clogged, but that seems to be the norm in Mexico Comfortable hotel I would stay again
luciana , 2-night trip
Verified Orbitz guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location for town. Very friendly people who work in hotel. Google translate very handy. Room lovely & clean.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming , traditional and centrally located..
We almost didnt book Casa Indigo because of some negative reviews...but I am glad we pushed ahead and went in our own direction...First...Casa Indigo isnt the Ritz or Hilton...it is a traditional San Cristobol hotel...in a old area of town, just a few blocks from the centre...which is a huge bonus!...across the street is a beautiful park and Amber Museum....driving in San Cristobel isnt for everyone...quite confusing but Casa has secure parking just around the corner....Second....Arturo the manager and all the staff are amazing...very helpful...polite...accomadating...enough said....Third...breakfast was no frills but eggs, freshly chopped veggies...hot tortillas, coffee, fresh fruit...very very nice..and the lady who prepares, was super nice....the room was comfortable, clean...yes it is an old place and even the keys are like they came from a castle, but this is the charm about Casa Indigo...Lastly, the price is unheard of, for this location...at least half of what any other place goes for...we spent 2 nights and wish we could have spent another, as San Cristobel has a magical feel and is so different from any other place we have visited in Mexico!
Verified Hotels.com guest review