4/10 Fair
28 December 2024
Room Great, Everything Else Bad
The room itself was fine. It was everything else that was bad. There was no one at the front desk when I arrived and I had to wait around. Finally the person in the back heard another guest arrive who had already checked in and was just passing through the lobby. No never saw a front desk person during my entire overnight stay including when I checked out. I just left my key on the front desk. The breakfast was terrible, especially after getting my hopes up based on the labels on the wall of eggs, bacon and sausage. What I ACTUALLY got was corn beef hash, soggy fried potates, something that looked like chuckwagon (breaded) sausage patty, and what tasted like powdered eggs. It's possible that latter were real, but I just had really nice scambled eggs at a competitor hotel the day before which were much better. The cinnamon rolls were as dry as hard tack. The ironic thing is there was a "mother hen" personality supervising the breakfast and I suspect she thought everything was wonderful because it was "her breakfast." If I hadn't found the small fridge in one corner of the breakfast area because another guest was getting things out of it, I would have starved. There were hard bioled eggs and cream cheese for the bagels in there. I got some coffee from the lobby when I checked in and had to take it to my room to heat it up in the microwave.
Robert
Robert, 1-night trip
Verified Hotels.com guest review