National September 11 Memorial & Museum - 4 min drive
Getting around
Teterboro, NJ (TEB) - 19 min drive
Linden, NJ (LDJ) - 25 min drive
Newark Liberty Intl. Airport (EWR) - 26 min drive
LaGuardia Airport (LGA) - 39 min drive
John F. Kennedy Intl. Airport (JFK) - 62 min drive
New York Christopher St. Station - 9 min walk
New York 9th St. Station - 17 min walk
New York 14th St. Station - 22 min walk
Houston St. Station - 6 min walk
Spring St. Station (Vandam St.) - 6 min walk
Canal St. Station (Varick St.) - 6 min walk
Restaurants
The Ear Inn - 1 min walk
Westville Hudson - 2 min walk
Felix Roasting Co. - 1 min walk
Sweetgreen - 2 min walk
Bar Hugo - Rooftop - 1 min walk
About this property
Hotel Hugo
Hotel Hugo features a rooftop terrace and puts you within a 15-minute walk of New York University and Washington Square Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Cafe Hugo, which serves American cuisine and is open for breakfast. This luxurious hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Houston St. Station is 6 minutes and Spring St. Station (Vandam St.) is 6 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
122 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (dogs only, 1 total, up to 34 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Parking
On-site self-parking (fees apply)
Height restrictions apply for on-site parking
Off-site parking within 656 ft (USD 55.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Access to nearby health club
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Conference space (500 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium cable channels
First-run movies
Pay movies
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Dining
Cafe Hugo - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Bar Hugo - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Azul on the Rooftop - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 51.64 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Bicycle storage
Business center/computer access
Concierge service
Faxes
Fitness center access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Internet access (may be limited)
Nearby fitness center access
Newspaper
Phone calls (may be limited)
WiFi access (may be limited)
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 18.00 to 26.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Parking
Self parking is available for an extra charge
Parking is available nearby and costs USD 55.00 per day (656 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The fitness facility is accessible for USD 34.43 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York
Frequently asked questions
Does Hotel Hugo offer free cancellation for a full refund?
Yes, Hotel Hugo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hugo?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 75.00 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Hugo?
Yes. Self parking costs USD 55.
What are the check-in and check-out times at Hotel Hugo?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Hugo?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hotel Hugo and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like a 24-hour fitness center and access to a nearby health club.
Are there restaurants at or near Hotel Hugo?
Yes, Cafe Hugo offers alfresco dining and American cuisine.
What's the area around Hotel Hugo like?
Hotel Hugo is a short 6-minute walk from Houston St. Station and 13 minutes' walk from New York University. Travelers say the area is walkable and good for shopping.
Hotel Hugo Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6/10
Cleanliness
8,2/10
Staff & service
7,6/10
Amenities
8,0/10
Property conditions & facilities
7,8/10
Eco-friendliness
Reviews
10/10 Exceptional
22 January 2025
Yelena
Yelena, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
John Stephen
John Stephen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 January 2025
We had a great stay at Hotel Hugo, fairly priced and reasonable rooms. A little run down and in need of maintenance but good value for the location.
Geoff
Geoff, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 January 2025
Jevon
Jevon, 4-night trip
Verified Hotels.com guest review
8/10 Very good
09 January 2025
Christmas in the city
Christmas week. Great location but no parking or valet if there’s luggage or lots to bring in. Easy access to SoHo shopping and fun.
Charlotte
Charlotte, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
05 January 2025
Not worth the money
$45 resort fee when this isn’t a resort is a rip off. Absolutely NO amenities that justify this. No parking offered even though it says parking available.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
29 December 2024
Eya
Eya, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Nathaniel
Nathaniel, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
28 December 2024
Not worth the price
The price and star rating made me think I was getting a very nice hotel room. The downtown location is good, but it is still a number of blocks from restaurants or a subway. My room was smaller than I expected and was not cleaned well before my arrival-- no toiler paper and hairs in the sink. The towels belong in a motel, not this level of hotel. I did like the coffee shop on the first floor.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
27 December 2024
Luxury? I think not...
Awesome staff however the hotel falls short of luxury. Rooms only window faced the back of the building i.e. be prepared to stare at a wall. Showers every day we endured luke warm water. We had wake up super early or have a shower late at night just for a little bit of warm water. The towels are gross. They had holes in them. Really gross. Of all the places we have travelled in the US and the world this was the grossest place weve ever stayed in.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Last Minute
Booked a last minute room. Hotel was clean and up to date with a friendly staff.
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Very basic and small
Paid more than $1200 per night and reserved a room with a view but only got to see the alleyway. Shower gel dispenser pump in the shower was stuck. Room is very small and basic but was clean.
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Dwight
Dwight, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
09 December 2024
Ron
Ron, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
07 December 2024
Nice hotel in Soho
Room a little small but manageable
antanas
antanas, 3-night trip
Verified Hotels.com guest review
6/10 Good
04 December 2024
Overall meh
A lot of outlets didn’t work. It was 30 degrees outside upon my arrival and yet the air conditioning was on in my room. No blackout curtains on the windows. Overall meh.
Sarah
Sarah, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
02 December 2024
Janette
Janette, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Affordable and nice
The hotel was two blocks away from an event I was attending. Excellent service and nice rooms at an affordable price for New York.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Nice stay small rooms
Rooms were very small, and not enough space to put clothes.
Hotel and service very nice
Jose
Jose, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Christine
Christine, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Nice
Easy and larger room than usual for the village
Millard
Millard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Highly recommend!
Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!
Amy
Amy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Cristina
Cristina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 November 2024
Garry
Garry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
04 November 2024
A huge disappointment. We had stayed at the Hugo before Covid but the standard of the hotel has fallen dramatically. The hotel needs to be refurbished - all areas are shabby from the lift which looks like it should be used only for goods to the rooms where the cabinetry is delaminating.
To make this worse, our room was not cleaned at all on two days out of three until we complained - even then the "cleaning" was cursory and no clean towels, coffee cups or refills were provided (until we called down to reception)
We will not revisit I'm afaraid