4 avenida sur # 24, Antigua Guatemala, Sacatepequez, 3001
What's nearby
Central Park - 6 min walk
Antigua Guatemala Cathedral - 6 min walk
Santa Catalina Arch - 11 min walk
La Merced Church - 13 min walk
Casa Santo Domingo Museum - 15 min walk
Getting around
La Aurora Intl. Airport (GUA) - 72 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
El Rincon Tipico - 6 min walk
Reilly's Irish Tavern - 6 min walk
Artista De Cafe - 3 min walk
Café Ana - 2 min walk
Unión Café Antigua - 5 min walk
About this property
Pensativo House Hotel
Pensativo House Hotel features a rooftop terrace and puts you just a 5-minute drive from Casa Santo Domingo Museum. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body scrubs. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel. The room service and helpful staff get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Free off-site parking nearby
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle*
Beach shuttle*
Shopping centre shuttle*
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Water dispenser
What to do
Beach shuttle (surcharge)
Access to nearby health club
Ecotours nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (1851 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Romance packages
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in lobby
Bicycle parking
Spa services
At least 80% of food locally-sourced
Vegetarian dining options
Locally-owned & organized tours & activities
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Water dispenser
Reusable tableware only
Banquet hall
Accessibility
Well-lit path to entrance
3 stairs to reach property
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 10 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 for adults and USD 10 for children
Airport shuttle service is offered for an extra charge of USD 60.00 per room (one way)
Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Casa Rosal
Casa Rosal Boutique
Casa Rosal Boutique Antigua Guatemala
Pensativo House Hotel Hotel
Casa Rosal Hotel Boutique Antigua Guatemala
Rosal Hotel
Pensativo House Hotel Antigua Guatemala
Pensativo House Hotel Hotel Antigua Guatemala
Frequently asked questions
Does Pensativo House Hotel offer free cancellation for a full refund?
Yes, Pensativo House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pensativo House Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pensativo House Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Pensativo House Hotel?
Yes, an airport shuttle is available. The charge is USD 60.00 per room one way.
What are the check-in and check-out times at Pensativo House Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Pensativo House Hotel and nearby?
Pensativo House Hotel has spa services and a garden, as well as access to a nearby health club.
Are there restaurants at or near Pensativo House Hotel?
Yes, there's an onsite restaurant.
What's the area around Pensativo House Hotel like?
Pensativo House Hotel is in the heart of Antigua Guatemala, a short 15-minute walk from Casa Santo Domingo Museum and 6 minutes' walk from Central Park.
Pensativo House Hotel Reviews
Reviews
9,4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,8/10
Cleanliness
9,6/10
Staff & service
9,2/10
Amenities
9,6/10
Property conditions & facilities
9,2/10
Eco-friendliness
Reviews
8/10 Very good
25 December 2024
Anurag
Anurag, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
El lugar es espectacular
Las habitaciones preciosas, todo el personal super amable
La ubicación muy buena caminado a 10 min del parque
Definitivamente regresaremos
El restaurante delicioso
FRANCISCO
FRANCISCO, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
The room and staff are great
Luis
Luis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Top rated service from staff
Roberto
Roberto, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Peaceful and quiet
Adrian S
Adrian S, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
11 September 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Emilio
Emilio, 2-night trip
Verified Expedia guest review
10/10 Exceptional
01 September 2024
The pillows where too tall and stiff, we only stayed one night so we didn’t ask for them to be changed.
Maria
Maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Jan
Jan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Es un lindo hotel que mantiene el estilo colonial de la propiedad y de antigua, siempre elegante y limpio. El servicio del personal es excelente.
Elias
Elias, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
05 August 2024
Wonderful hotel, best of Guatemalan tradition
giselle
giselle, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Well maintained property with nice and helpful staff.
Roxana
Roxana, 1-night family trip
Verified Expedia guest review
6/10 Good
13 July 2024
The property & rooms are beautiful and comfortable. However, the attitude of front desk staff leaves a lot to be desired - they were flat out rude and ignored guests while on their cell phone. Cleaning staff would knock once and proceed to enter room, then just left without apologizing. This is my third time staying at this property, but will never stay again. There are other properties in Antigua with significantly better service.
Sharon
Sharon, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
07 July 2024
I loved my stay here. It was a beautiful property, the staff were very friendly, it was clean, and quiet.
Rafiah
Rafiah, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
02 July 2024
Alejandro
Alejandro, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 June 2024
They don't respect their room service hours. They stop serving way earlier than they mention on their menu. There's no way of getting a bottle of wine or even a beer at the hotel on a Saturday night at 10:15pm. Ridiculous. We really wanted to have a stay in romantic moment in the hotel with my girlfriend but there's just nothing to do. No chips, no nuts at the hotel apparently, just nothing. The mini fridge only has Cola-Cola and bottled water. The rooms are nice and the staff is friendly but the person I talked to provided no solutions to this problem.
Jose
Jose, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Christian
Christian, 1-night trip
Verified Expedia guest review
8/10 Very good
09 June 2024
The property was beautiful, the room was so comfortable and clean. The cleaning and service staff were friendly and helpful. I would recommend this place to everyone and would stay again. The only downside were the front desk staff. They were incredibly rude when they checked us in. To make matters worse, they continued to be rude throughout the stay even in small interactions when walking in and out of the hotel. It was such a shame, you’d figure the front desk would be more welcoming if they’ll be the first impression for guests. However, I would stay again. Hopefully the front desk will be nicer next time.
Natalia
Natalia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 June 2024
i liked the beauty of the property and the cleanliness and the staff was very nice
Ashley
Ashley, 5-night family trip
Verified Expedia guest review
2/10 Poor
22 May 2024
GARY
GARY, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
Very pretty property.
Marla
Marla, 4-night trip
Verified Expedia guest review
6/10 Good
13 May 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
06 May 2024
Very nice hotel with a cute courtyard and rooftop area. Staff was great and suite had ample space and amenities.