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Hue Serene Palace Hotel

3.0 star property
City-center Hue City Centre hotel with restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hue Serene Palace Hotel

Terrace/patio
City view
Down duvets, minibar, in-room safe, desk
City view
Reception

Reviews

9,4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is R1 004
R1 138 total
includes taxes & fees
09 Jan - 10 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Down duvets, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Bidet
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room

Down duvets, minibar, in-room safe, desk

Junior Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Bidet
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Down duvets, minibar, in-room safe, desk

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Bidet
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Down duvets, minibar, in-room safe, desk

Family Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Bidet
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Down duvets, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

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R1 207 total
includes taxes & fees
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About the area

Map
21 Lane 42 Nguyen Cong Tru Street, Hue, Thua Thien-Hue

What's nearby

  • Hue Night Walking Street - 5 min walk - 0.5 km
  • Truong Tien Bridge - 14 min walk - 1.2 km
  • Dong Ba Market - 3 min drive - 3.0 km
  • Imperial City - 4 min drive - 3.1 km
  • Thien Mu Pagoda - 8 min drive - 7.0 km

Getting around

  • Hue (HUI-Phu Bai Intl.) - 30 min drive
  • Ga Hue Station - 8 min drive
  • Ga Huong Thuy Station - 21 min drive
  • Ga Van Xa Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Cơm hến mụ Liêm - ‬2 min walk
  • ‪Bánh canh Nam Phổ - ‬2 min walk
  • ‪Shino Sushi & BBQ - ‬1 min walk
  • ‪Bún Bò Huế - ‬2 min walk
  • ‪Bún Bò Thủy - ‬2 min walk

About this property

Hue Serene Palace Hotel

Hue Serene Palace Hotel is a great choice for a stay in Hue. Guests will have free perks like WiFi and wired internet.

Languages

English, French, Vietnamese

At a glance

Hotel size

  • 30 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 2 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 1:00 PM–noon
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately VND 200000 per person
  • Airport shuttle service is offered for an extra charge of VND 350000 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 percent
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per night

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hue Serene
Hue Serene Palace
Hue Serene Palace Hotel
Serene Hue
Serene Palace
Serene Palace Hotel
Serene Palace Hue
Hue Serene Palace Hotel Hue
Hue Serene Palace Hotel Hotel
Hue Serene Palace Hotel Hotel Hue

Frequently asked questions

Does Hue Serene Palace Hotel offer free cancellation for a full refund?
Yes, Hue Serene Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hue Serene Palace Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hue Serene Palace Hotel?
Sorry, there's no onsite parking at Hue Serene Palace Hotel.
Is airport shuttle service offered by Hue Serene Palace Hotel?
Yes, an airport shuttle is available. The charge is VND 350000 per person one-way.
What are the check-in and check-out times at Hue Serene Palace Hotel?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Hue Serene Palace Hotel?
Yes, there's an onsite restaurant.
What's the area around Hue Serene Palace Hotel like?
Hue Serene Palace Hotel is in Hue City Centre, a short 5-minute walk from Hue Night Walking Street and 14 minutes' walk from Truong Tien Bridge.

Hue Serene Palace Hotel Reviews

Reviews

9,4

Exceptional

9,6/10

Cleanliness

9,6/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Adnan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Serene Palace in the ancient Nguyen kingdom of Hue is, indeed, a charming little palace of serenity. Offering convenience, personalised care and a safe, quiet 'home away from home', this little gem of a hotel is staffed by a hand-picked team of gracious, genuine people. The management team, lead by the beautiful Amy, exude professionalism and decency. Located in a quiet, quirky little lane just behind the business of Hue's night life, Serene Palace is walking distance to shops, restaurants and the jewel in Hue's crown - the ancient citadel. If you need support, advice or basic information regarding Hue's highlights and how to get around (e.g. visiting the 3 famous royal tombs), the management team will gladly help you out. The highly affordable rooms are quiet, very comfortable and clean. I enjoyed the jet spa bath :) Breakfast is nutritious, hygienic and fresh. Serene Palace offered me the very best in Vietnamese graciousness and hospitality. My only regret is that I did not stay longer at Serene Palace in Hue ... 3 nights was insufficient to fully enjoy all that Hue has to offer. Thankyou to Amy and all of the Serene Palace team. Kind regards, Ann Yates, Australia
Ann, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Loved this hotel. Loved the city of Hue
Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Shauna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars!!!
This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!
Shauna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gdhsh
cu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay. Super friendly staff, particularly the affable gentleman in his 30s who worked nights. Prime area of the city. Would stay again in a heartbeat. Recommended without hesitation. The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.
Verified Orbitz guest review

8/10 Very good

Clean, bright, well air conditioned rooms in a very accessible part of the city.
Thomas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I love the staff working there as they are very helpful and had great customer service. I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
quyen, 2-night family trip
Verified Expedia guest review

8/10 Very good

Basic but good service
Basic but clean hotel with very friendly staff. Furniture is a little dated and simple, repetitive breakfast, but a cost-effective and comfortable place to stay in Hue.
Simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a gem of a hotel with some of the friendliest staff we met in Vietnam . Our room was spacious and spotlessly clean. We ate in the restaurant for the 3 nights we were there as very few places open due to the coronavirus restrictions but we really pleased by the delicious food and the choice offered. I would certainly have no hessitation at staying here again.
Mary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is wonderful! The staff is amazing, really sweet, and helpful. The room was large and spacious with a nice balcony and city view. The bed was super comfortable. Their restaurant had amazing food. We ate almost every meal there. I can highly recommend this hotel.
Kendra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are what make the hotel fantastic. The young ladies in the reception and dining room are pleasant and so helpful. It is a pleasure to meet them.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful staff, nice room and good location. Great stay.
Gordon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great little hotel
This was a great base for exploring both north and south of the river. Very happy and helpful staff. No hesitation in recommending.
Colin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended hotel
Room very clean and comfortable..Even bath tab also big ...nice breakfast ...we really enjoy our stay ..hope in future can come again...and is high recommend
SHIN WEN, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Property was as expected, staff was helpful. Manager looks intimidating but very helpful and professional
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were excellent, meeting our every need. We would certainly visit again.
Kay, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Awesome.
Very nice rooms in the center of Hue. Front desk staff helpful in arranging tours and transportation.
2-night trip
Verified Hotels.com guest review

6/10 Good

I can hear the sound of the next room and I can't sleep slowly
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A quick but very nice stay
Great location, helpful staff, and the restaurant was very good.
Kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A nice place to stay in Hue
We had a great stay at Hue Sarena Palace. The location was ideal, the food in the restaurant was really delicious, the staff was outstanding. Julia helped us arrange several outings, Mary was a delightful receptionist and all of the drivers that took us on our outings were personable and patient. The staff of the restaurant were very attentive.
Susan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely quiet hotel
Lovely small hotel friendly staff who could not do enough for you .rooms clean spacious nice bath . Food very good and reasonably priced in hotel.when we were leaving even gave us a large pack of fresh fruit delicious.would definitely stay again
Alan, 2-night trip
Verified Hotels.com guest review