2/10 Poor
12 January 2025
Beware of room key scam
Physically speaking, there was nothing at all wrong with the hotel but the staff/ managememt seemed to have no problem ruining the experience at check out. During the stay, I managed to loose one of my room keys, which was the plastic card type and something we have all experienced with staying in hotels. Because of this, they demanded 500 baht ($15 USD). Apparently this is also something they have in fine print on the cards. This to me is purely a money play since they surely dont cost more than $1 or 2. The entire stay only cost about $40 to begin with. Due to this strategy, I sincerely doubt the integrity of the staff and business. In other words, they’ll get you any way they can. Such a shame they have decided on unethical practices.
Casey
Casey, 1-night trip
Verified Hotels.com guest review