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Sheraton Qiandao Lake Resort

5.0 star property
Escape to this lakeside haven where adventure meets relaxation. Take a deep breath and unwind with rejuvenating spa treatments or make waves at the water park.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Qiandao Lake Resort

Premium bedding, down duvets, minibar, in-room safe
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Reviews

8,8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Airport transfer
  • Non-smoking
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Water park
  • Breakfast available
  • Internet in the lobby
  • Free children's club
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
The price is R1 136
R1 325 total
includes taxes & fees
16 Jan - 17 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 2 Twin Beds, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Twin Beds, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Garden View

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, View

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed, View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 94 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Twin Beds, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Lake View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Twin Beds, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 47 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility

InterContinental One Thousand Island Lake Resort, an IHG Hotel

Pool
Spa
Free parking
Free WiFi
9.2 out of 10, Wonderful, (87)
The price is R2 360
R2 751 total
includes taxes & fees
20 Jan - 21 Jan
InterContinental One Thousand Island Lake Resort, an IHG Hotel
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About the area

Map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700

What's nearby

  • Qiandao Lake - 2 min walk - 0.2 km
  • Xiyuan Wharf - 3 min drive - 2.3 km
  • Qiandaohu National Forestry Park - 3 min drive - 2.9 km
  • Shijatang Park - 3 min drive - 2.9 km
  • Weiping Ferry Terminal - 6 min drive - 5.3 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 138 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪千岛鱼府 - ‬16 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪外婆湾品鱼馆 - ‬13 min walk
  • ‪Qiandao Lake Greentown Resort Hotel - ‬10 min walk
  • ‪绿城时光休闲吧 - ‬9 min walk

About this property

Sheraton Qiandao Lake Resort

Bring the kids when you stay at Sheraton Qiandao Lake Resort in Hangzhou and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Fishing, one of 3 restaurants, serves Regional cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a water park, an indoor pool, and a poolside bar.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 249 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 6:00 AM to 12:30 AM*
DONE

Off-site

    • Area shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • Hiking/biking trails
  • Golfing nearby
  • Mountain climbing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (8073 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet (surcharge)
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 铂SPA. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Fishing - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Lobby Lounge - Onsite café.
Feast - This buffet restaurant serves breakfast, lunch, and dinner.
Yue - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Wired internet access is available in guestrooms for CNY 80 per day (rates may vary)
  • Wired internet access is available in public areas for CNY 20 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 158 per person
  • Airport shuttle service is offered for an extra charge of CNY 7000 per vehicle (one-way)
  • Area shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 400.0 per night
  • Airport shuttle for children between the ages of 1 and 18 costs CNY 7000 (one-way)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou

Frequently asked questions

Does Sheraton Qiandao Lake Resort offer free cancellation for a full refund?
Yes, Sheraton Qiandao Lake Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Qiandao Lake Resort?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Sheraton Qiandao Lake Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Qiandao Lake Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Sheraton Qiandao Lake Resort?
Yes, an airport shuttle is available from 6:00 AM to 12:30 AM on request. The charge is CNY 7000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Qiandao Lake Resort?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Qiandao Lake Resort and nearby?
Have fun with onsite activities like cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sheraton Qiandao Lake Resort also has a water park, a sauna, and a health club, as well as an arcade and a garden.
Are there restaurants at or near Sheraton Qiandao Lake Resort?
Yes, there are 3 onsite restaurants, featuring Regional cuisine.
Does Sheraton Qiandao Lake Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Qiandao Lake Resort like?
Sheraton Qiandao Lake Resort is located on the waterfront, a short 2-minute walk from Qiandao Lake.

Sheraton Qiandao Lake Resort Reviews

Reviews

8,8

Excellent

9,2/10

Cleanliness

8,4/10

Staff & service

9,0/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Johnny, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good but need improvement
service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
Michael Ka Chung, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel near lake
Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Matus, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

will come back
Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall is ok, just the check in process a bit slow
Verified Hotels.com guest review

10/10 Exceptional

Great place to visit
Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
Kevin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice Hotel but not 5 star
This is a nice hotel with a good location close to the lakes with fantastic views from the rooms if you choose a lake facing room. Other than that the hotel is just OK, on the negative side room Air Con is not sufficient to keep the room cool (it was 40 deg C outside) and all areas within the hotel where too warm. You also get the impression that it was out of season with things not being available in the restaurant / lounge bar, wave pool not working, water features with no water. None of this was major but in the end it just gave the impression it was not an international brand 5 start hotel. If you can get the room at a good price it is a nice hotel to stay but at normal price it is over priced.
Marc, 3-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Hot water was not hot enough, We hung the breakfast order before 11pm the night before but no one took it Mattress too soft with a lump in the middle end of the bed. Got a taxi through the hotel which the hotel had the driver's mobile number. If the driver succeeded in bargaining with a passerby in the middle of the way, we would have some stranger in the taxi in our trip. The hotel operator said we could complain to the taxi company assuming Sheraton had no responsibility.
Verified Hotels.com guest review

8/10 Very good

Airconditioning not working but still a good hotel
I spent 3 nights there but the airconditioning was not working all 3 nights even though it was being fixed everyday, I don't know what happened but it did make my sleep very bad. Other than this issue, I would not complain too much as the hotel property by itself is very good and at excellent location. I will stay there again if the airconditioning going to work next time.
Verified Hotels.com guest review

8/10 Very good

Will come back!
Was a very happy stay... Got free upgrade to business room...wonderful!! You don't want to go home to your own apartment again...Service, hotel, location were perfect. Can only recommend..
Verified Hotels.com guest review

8/10 Very good

The stay was quite comfortable. We love the environment & convenience of the hotel, while we are not satisfied with the service. I have booked a twins beds room, while the reception lied to me that I have booked a king bed room. After double checking, they told me that they can only offer me a king bed room as they do not have any twins bed room available.
Verified Hotels.com guest review

8/10 Very good

Nice hotel with great view of the lake.
This is a great hotel with nice location and great view of the lake. The staff are friendly and courteous. However, I must say something about the concierge. Staff at the concierge desk was not very well informed of things happening around the lake. He was not able to give us the exact information about how to get to the wharf and how long it will take to get there. He even gave us wrong information about the boat tour out of the wharf, which is 1 of the highlights of visiting Chindaohu. Because of the wrong information, all my schedules following the boat tour were messed up, including my return to Hongzhou.
Verified Expedia guest review

10/10 Exceptional

Sheraton Qian Dao A must Stay!
It was awesome! The view from the room was spectacular !
Verified Hotels.com guest review

10/10 Exceptional

Great location Fantastic service
We stayed 1 night for wedding anniversary. The hotel has great location and Considerate service. Staff prepared Rose petals bed for us. We had a very romantic wedding anniversary. Many thanks. Will select this hotel for family travel next time.
Verified Hotels.com guest review

6/10 Good

Not comparable with the name
1）Breakfast is very simple; 2)Swimming pool is in repaire. But we do not know in advance. 3)Garden view room is nearly no garden outside.
Verified Expedia guest review

10/10 Exceptional

謝謝禮賓部
非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗
shu yi, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

是来千岛湖度假的非常好的酒店
第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
JIANFENG, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

是来千岛湖度假的非常好的酒店
第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
JIANFENG, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zhaohai, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jianjiang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…
David Ki Wai, 1-night trip
Verified Hotels.com guest review

8/10 Very good

景觀一絕
這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！ 早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。
sihjie, 2-night trip
Verified Hotels.com guest review