At Marsden Stay Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests will have free perks like WiFi and self parking.
Languages
English
At a glance
Hotel size
56 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
What to do
Hot springs nearby
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Bar/lounge
Dining venue(s)
Full-service spa
Outdoor pool
Sauna
Spa tub
The following facilities are closed on Sunday and Saturday:
Bar/lounge
Children's pool
Dining venue(s)
Full-service spa
Outdoor pool
Sauna
Spa tub
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua
Frequently asked questions
Does Marsden Stay Rotorua offer free cancellation for a full refund?
Yes, Marsden Stay Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marsden Stay Rotorua?
Sorry, pets aren't allowed.
Is parking offered on site at Marsden Stay Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at Marsden Stay Rotorua?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
What's the area around Marsden Stay Rotorua like?
Marsden Stay Rotorua is a short 16-minute walk from Polynesian Spa and 8 minutes' walk from Rotorua Central Mall.
Marsden Stay Rotorua Reviews
Reviews
7,2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,4/10
Cleanliness
8,4/10
Staff & service
6,2/10
Amenities
6,0/10
Property conditions & facilities
7,0/10
Eco-friendliness
Reviews
6/10 Good
21 January 2025
So so as pool looked not healthy and was In plan sight , I understand they r mid renovation mode and the inside of rooms where done there was still a lot of work to do there hope they get there good luck and parking lot was a little mix up as to where your rooms were
Dennis
Dennis, 2-night family trip
Verified Hotels.com guest review
6/10 Good
18 January 2025
Good price due to being under construction.
No AC
Hannah
Hannah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
Ritesh
Ritesh, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 December 2024
In maintenance, to be tested next time
Hotel in maintenance, minimum furniture in the room, no laundry, no heated pool.
The staff is very caring though.
Dominique
Dominique, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Worth giving it a chance
So… my room was great. Updated and clean. Comfortable and good location. Front desk was really helpful. The whole property is being renovated and based on my room, it will be really nice. Just know that currently (Oct 2024), not all the property looked great. Give it a shot though. A little rough still on the exterior but the room was great.
Judith
Judith, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
Greg
Greg, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Just what we needed
It was a place to put our heads down for a couple of nights. The price was excellent and the staff extremely helpful. We could not have been happier
Many thanks
Michael
Michael, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
08 December 2024
Milky
Milky, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
8/10 Very good
03 November 2024
Jeff
Jeff, 4-night trip
Verified Expedia guest review
10/10 Exceptional
02 November 2024
Firstly, they are clearly doing some serious renovating, so on the face of it the place can look a little untidy and tired. However, the sections they have renovated are at a very high standard and were very impressive. Looks like this will be an excellent place once all the work is done.
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very good
23 October 2024
The property was nice and quiet, staff were amazing. Parking may have been a little inconvenient from where my allocated room was but was not an issue as I was the very last room which seemed to be the only ground floor room with no park but was more happier that the allocated car park was more secure than where my room was. There was no plates bowls or cutlery but plenty of coffee and tea and 2x glasses mugs and wine glasses. TV had very limited channels and almost all were religious, HDMI cable to be brought with if using an Apple product. Overall room nice and tidy, comfortable beds, helpful and friendly staff and located close to the CBD.
Taylor
Taylor, 1-night romance trip
Verified Expedia guest review
8/10 Very good
21 October 2024
Diane
Diane, 2-night trip
Verified Wotif guest review
10/10 Exceptional
20 October 2024
Management were absolutely amazing and very helpful
Jillian
Jillian, 2-night family trip
Verified Expedia guest review
4/10 Fair
20 October 2024
location was good but no air con and looks pretty old. need alot of renovations and upgrades the pool and tv
charanjit
charanjit, 2-night trip
Verified Expedia guest review
6/10 Good
20 October 2024
Jona
Jona, 4-night trip
Verified Expedia guest review
8/10 Very good
16 October 2024
Being updated but what has been done is good
The King Size room I booked was well appointed and modern. Everything was very clean. Some parts of the hotel are being updated so the stairway seemed to have paint on it tho the corridors were fine. The pool is currently not in use. It’s small but adequate. The area it was in looked fine. The reception and staff were was well done. The restaurant opens in about six weeks approx. Car park well marked. There is no lift but the staff took my heavier bag up for me.
Denise
Denise, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Lovely room and staff.
PAM
PAM, 1-night trip
Verified Expedia guest review
4/10 Fair
11 October 2024
Shahab
Shahab, 1-night trip
Verified Expedia guest review
6/10 Good
10 October 2024
Chami
Chami, 4-night trip
Verified Expedia guest review
4/10 Fair
09 October 2024
I wish we knew about the renovations before booking, we booked for the pool for our kids, the shower was dirty and the bathroom floor still had dust from the renovations. The bedroom and linen and was amazing, the reception was great. Once the renovations are completed I am sure the place will be amazing.
Arlana
Arlana, 1-night family trip
Verified Wotif guest review
4/10 Fair
09 October 2024
This place is still on renovation and it will be better if they put that on their website so we know this before we booked in..... apart from that it was ok
Michael
Michael, 2-night family trip
Verified Expedia guest review
8/10 Very good
07 October 2024
They are in the middle of renovations when we stayed so the whole place is not quite ready. Not a big deal for us though. In saying that it is evident that the room was put together in a hurry. The room was clean/tidy but not spotless and the net curtains smelled. The beds were true-to-size and very comfortable though. For some reason, there was no fridge in our room but saw other rooms had them. The room is also quite bare (no microwave, no spare towels or bedding and no air conditioning). All in all value-for-money budget accommodation.
Eunice
Eunice, 3-night family trip
Verified Expedia guest review
6/10 Good
05 October 2024
stayed only 1 night, beds comfy. The whole building needs revamp
Andrijana
Andrijana, 1-night romance trip
Verified Wotif guest review
6/10 Good
05 October 2024
Extremely comfortable beds. Bathroom good. However, no refrigerator in the room and the hotel was undergoing renovations.