Hotel Ercilla de Bilbao, Autograph Collection

Photo gallery for Hotel Ercilla de Bilbao, Autograph Collection

Primary image
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Overview of Hotel Ercilla de Bilbao, Autograph Collection

Hotel Ercilla de Bilbao, Autograph Collection

4.0 star property
4-star hotel with restaurant, near Guggenheim Museum Bilbao

8,2/10 Very good

624 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Restaurant
Map
Ercilla 37, Bilbao, Vizcaya, 48011
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Bilbao City Centre
  • Guggenheim Museum Bilbao - 13 min walk
  • San Mames Stadium - 8 min drive
  • Bay of Biscay - 9 min drive
  • Port of Bilbao - 22 min drive
  • Sopelana Beach - 23 min drive

Getting around

  • Bilbao Airport (BIO) - 22 min drive
  • Vitoria (VIT) - 45 min drive
  • Bilbao Autonomia Station - 10 min walk
  • Bilbao Ametzola Station - 10 min walk
  • Bilbao Zabalburu Station - 10 min walk
  • Indautxu Station - 1 min walk
  • Moyua Station - 6 min walk
  • San Mames Station - 7 min walk

About this property

Hotel Ercilla de Bilbao, Autograph Collection

Hotel Ercilla de Bilbao, Autograph Collection puts you 0.6 mi (1 km) from Guggenheim Museum Bilbao. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bermeo, which serves breakfast and lunch. Other highlights at this upscale hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and nice bathrooms. The property is just a short walk to public transportation: Indautxu Station is steps away and Moyua Station is 6 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 325 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bermeo - This restaurant serves breakfast, brunch, and lunch.
Bistro Bermeo - Onsite bistro. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 21 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Ercilla
Ercilla Bilbao
Ercilla Hotel
Hotel Ercilla
Hotel Ercilla Bilbao
Ercilla Hotel Bilbao
Golden Tulip Bilbao
Hotel Ercilla
Ercilla de Bilbao Autograph Collection by Marriott
Hotel Ercilla de Bilbao, Autograph Collection Hotel
Hotel Ercilla de Bilbao, Autograph Collection Bilbao
Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

Frequently asked questions

Overall score and ratings

8,2

Very good

8,5/10

Cleanliness

8,3/10

Staff & service

8,7/10

Amenities

7,8/10

Property conditions & facilities

8,5/10

Eco-friendliness

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great 6 days in Bilbao
Best place to stay in Bilbao, our decision to book this Hotel was the right one. Great service , and perfect location.
roberto, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stylish hotel in a central location.
Very comfortable room if a bit cramped. As it was a 1-night stay that was not our main concern in booking. The room was clean and stylish, and the breakfast buffet was the best we've encountered in Spain. Service was welcoming and helpful. Nice neighborhood and easy to visit museums, dine, catch a train or pickup a rental car by foot (we did all of these). A bit awkward approach as reception is down a flight of stairs and elevator stops a few steps higher(?).
Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Randall, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Muy bien ubicado, muy limpio, personal muy agradable y atento.
Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect, the facility, service, location, price. Wonderful stay
Jessica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel in the heart of Bilbao
I had a wonderful and excellent stay at the Ercilla. Hotel is in a great location however there are 2 things that did bother me. I was surprised that a Marriott Autograph Collection Hotel did not have CNN on their cable tv. Second thing that bothered me was the entire hotel had the scent of cheap after shave...I really thought initially that the bellman was wearing bad after shave to later realize that this is the scent that is sprayed throughout the hotel.
ROBERT, 2-night trip
Verified Hotels.com guest review

6/10 Good

Antoine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb breakfast
Excellent well located hotel with friendly staff. The breakfast was suberb and available to 1pm so nice lie in.
ciaran, 3-night trip
Verified Hotels.com guest review