See all properties

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
Adults-only beachfront resort with spa, near Juanillo Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; seafood
Outdoor wedding area
Aerial view
55-inch flat-screen TV with cable channels, TV

Reviews

9,4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Spa
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The price is R14 963
R14 963 total
includes taxes & fees
14 Jan - 15 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

Property amenity

Villa, 1 King Bed, Balcony, Garden View (Monarch)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Premium bedding, down duvets, pillow-top beds, free minibar

Villa, 1 King Bed, Balcony, Oceanfront

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free pool cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Premium bedding, down duvets, pillow-top beds, free minibar

Villa, 1 King Bed, Balcony (Oceanside)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 285 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Balcony, Beachfront

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Premium bedding, down duvets, pillow-top beds, free minibar

Suite, 1 King Bed, Balcony (Castle, Oceanside)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 94 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Yoga

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Pool
Spa
Free parking
Free WiFi
9.6 out of 10, Exceptional, (1002)
The price is R20 254
R20 254 total
includes taxes & fees
07 Jan - 08 January 2025
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302

What's nearby

  • Juanillo Beach - 6 min walk - 0.5 km
  • Punta Espada Golf Course - 8 min drive - 6.1 km
  • Los Establos Cap Cana - 11 min drive - 7.6 km
  • Hoyo Azul - 11 min drive - 7.3 km
  • Scape Park - 11 min drive - 7.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Placing you within a 10-minute walk of Juanillo Beach, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Blue Marlin, one of 5 restaurants, serves seafood and is open for lunch and dinner. Other highlights at this luxurious resort include 5 bars/lounges, a nightclub, and a rooftop terrace. Fellow travelers love the pool and helpful staff.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 324 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Karaoke
  • Shopping
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 5 meeting rooms
  • Conference center (9839 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • Adjacent to a golf course
  • 6 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 82
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 7 PM
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offer free cancellation for a full refund?
Yes, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there are 6 outdoor pools. Guests have pool access from 6 AM to 7 PM.
Are pets allowed at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive also has 5 bars, a nightclub, and a private beach, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there are 5 onsite restaurants, featuring alfresco dining, seafood, and ocean views.
Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
What's the area around Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive like?
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is located a short 6-minute walk from Juanillo Beach.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9,4

Exceptional

9,8/10

Cleanliness

9,6/10

Staff & service

9,6/10

Amenities

9,6/10

Property conditions & facilities

9,4/10

Eco-friendliness

Reviews

10/10 Exceptional

One of the best
Loved loved loved this property. The service was outstanding. Food and beverage was great with many options. Modern, glamerous style with quality fixtures and fittings throughout property. Highly recommended.
matthew, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malva, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 4-night trip
Verified Travelocity guest review

4/10 Fair

The property is quite small and also older construction. The building I stayed in (believe it was Building 2 or 3) had a mildew smell in the hallways. The elevator was also very small and also looked older/weathered. When I got to my room, I noticed the AC was not cold enough for the outside temperature. It did not go past 22C/72F. The bathroom vanity light also did not work on one side. Finally, the bed was dirty when I arrived; I found a black pair of underwear tucked behind the mattress into the space between the headboard. The throw blanket was also visibly filthy. I called twice to complain about this but nothing was done. The restaurants are decent although I found the buffet food decent at best; everything lacked flavor. The restaurant over the beach had great Dominican food however. Drinks were also either veryyyy sweet or the rum tasted watered down. Staff was very kind and accommodating, so complaints with them.
Cristine, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Just the best from beginning to end. The service was impeccable. Food was ok to good. All the stands and shops are very nice.
Rosa Isabel, 3-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Corazon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This resort is absolutely stunning and such a great place for our honeymoon! The food was great (there were plenty of food options on site), all of the staff will go the extra mile to ensure that you feel comfortable and welcomed. Check-in process was easy and fairly quick, only negative was that we did not get the room we had initially booked. Pool staff provided amazing service including, setting up your spot for when you come to lounge by the pool or beach, making sure you have plenty of shade, and always have a drink so sip on! A few employees that I can remember that were extremely friendly and personal with us and always checking in on us were Jose and Oscar. As well as our favorite bartender Domingo! Highly recommended for your first stay in Punta Cana I can’t say enough great things about this property.
Eliza, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved it
Natasha Mendez, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The resort itself was beautiful. The room was spacious and very nice, staff were very friendly and accommodating, service was on point. Lastly, the food was delicious. 5 Star rating all around the board!!!
shannon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Un hotel muy bonito y el staff muy atento y servicial en todo momento lo que no me gustó es las opciones para cenar tienen un italiano que tienes que reservar pero la comida no es la mejor el de carnes muy bueno no tienes que reservar pero tienes que esperar por qué se llena el del bufet no es todo el tiempo y los otros comida como pizza algunos están cerrados creo que tienen mucha área de oportunidad en esa área hay hoteles más económicos con mejores opciones para comer también el área del las tiendas tuve que comprar unas aleve para el dolor y me cobraron 24 dólares por un paquete que cuesta 8 dólares 😂 y por unos tampones de 3 dólares 24 dólares eso es Ana falta de respeto al bolsillo no te puedes aprovechar así de los turistas
Rosa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dana, 4-night trip
Verified CheapTickets guest review

10/10 Exceptional

Very courteous staff, excellent dining and a desire to improve resort every time I visit.
Jeffery James, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Billy Franklin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Expedia guest review

8/10 Very good

Overall very nice location. Staff was very attentive and courteous. Some spaces were not available to guests due to maintenance or repairs.
richard, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Artimes, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had the most amazing stay in the Castle. Our butler did such a fantastic job keeping us stocked and well. The castle views our exquisitely breath taking from the 3rd floor pool overlooking the ocean, enjoying a delicious drink! Highly Recommend the Castle and Carlos the butler.
Natalie, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Andreina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel!
My stay was excellent! I couldn't have asked for a better hotel. The staff from Alex, to the Sommelier, and others were truly phenomenal in treatment of me. The hotel decor was excellent, and my stay was very relaxing. I enjoyed myself very much.
Randy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adorable boutique like resort
Amazing stay and service. Great food for an all inclusive. Drinks were delicious and serviced to the pool and beach area.
Stacey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful. Simply beautiful.
Juan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A piece of paradise, warm and welcoming customer service, great staff
Sonia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Came here with my partner for my birthday trip and had a nice time. The resort itself is very nice and the views from the room are beautiful. Service was good, but Alexis the bartender near the beach, was Amazing! There wasn’t a big variety of food to choose from and you only have 1 place for breakfast, outside of ordering room service. The restaurants in the sanctuary town open at 6 but the sushi spot and pizza were very good. I was underwhelmed with the variety of food. The beach is not the best. From the room the room the water looks immaculate but the beach area for guest to swim is very murky. It almost looked like lake water and there were lots of rocks. The pools are very nice and the castle pool is beautiful and a little more private. Our room was great and had a steps were you could walk out onto the sand, but the area was full of seaweed and some trash that could be cleaned a little. All in all we enjoyed our stay. With a better variety of food and better beach, I’d be back.
Angelica, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Property, Beautiful views, room and incredible staff. This all inclusive is very luxurious, clean, we had an amazing time. I recommended this experience to everybody, you have all you need inside, entertainment is great and the people are so incredibly nice and attentive. Pools are great, you have access to the beach. I will say the beach is a bit murky but didn't stop us from having a great time, food is better than most of all inclusives even though I still think there could be improvement in the quality. All in all we had an amazing experience, sad to leave but will definitely come back for more !!
Ruben, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is beautiful and well maintained and the staff will go out of their way to make sure that you have a great time.
Christopher, 4-night romance trip
Verified Travelocity guest review