Oaks Brisbane River City Suites puts you in a great location, within just a 10-minute walk of Queen Street Mall and Treasury Casino. Guests can take a dip in the outdoor pool, and the sauna makes for a relaxing end to the day. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and free WiFi. Fellow travelers say great things about the helpful staff.
Languages
English, Hindi, Thai
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Sunday - Thursday (6:00 AM - 10:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Pool/Spa
Outdoor pool
Sauna
Internet
Free WiFi
Parking and transportation
Self parking on site (AUD 39.00 per night)
Extended parking on site (AUD 203 per week)
Limited onsite parking
Height restrictions apply for onsite parking
Family friendly
Cribs (infant beds): AUD 20.0 per night
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Electric kettle
Cookware/dishes/utensils
Toaster
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 59.0 per night
Bathrooms
Shower
Hair dryer
Towels provided
Shampoo
Soap
Living spaces
Dining room
Sitting area
Entertainment
40-inch TV with digital service
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Limited housekeeping
Iron/ironing board
Phone
Luggage storage
24-hour front desk
Location highlights
Near a train station
In the business district
In the city center
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
79 rooms
Fees & policies
Refundable deposits
Deposit: AUD 1 per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per night
Rollaway beds are available for AUD 59.0 per night
Parking
Self parking costs AUD 39.00 per night
Extended parking costs AUD 203 per week
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
iStay
iStay River
iStay River City
iStay River City Brisbane
iStay River City Hotel
iStay River City Hotel Brisbane
iStay River City Apartment Brisbane
iStay River City Apartment
iStay River City
iStay River City Brisbane
Oaks Brisbane River City Suites Brisbane
Oaks Brisbane River City Suites Aparthotel
Oaks Brisbane River City Suites Aparthotel Brisbane
Frequently asked questions
Does Oaks Brisbane River City Suites offer free cancellation for a full refund?
Yes, Oaks Brisbane River City Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Brisbane River City Suites?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Brisbane River City Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Oaks Brisbane River City Suites?
Yes. Self parking costs AUD 39.00 per night. Extended parking costs AUD 203 per week. Parking spots may be limited.
What are the check-in and check-out times at Oaks Brisbane River City Suites?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.
What is there to do at Oaks Brisbane River City Suites and nearby?
Oaks Brisbane River City Suites has an outdoor pool and a sauna, as well as a fitness center.
Does Oaks Brisbane River City Suites have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
Does Oaks Brisbane River City Suites have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Oaks Brisbane River City Suites like?
Oaks Brisbane River City Suites is in Brisbane Central Business District, a short 5-minute walk from Queen Street Mall and 6 minutes' walk from Treasury Casino.
Oaks Brisbane River City Suites Reviews
Reviews
8,2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,0/10
Staff & service
7,6/10
Amenities
7,6/10
Property conditions & facilities
7,4/10
Eco-friendliness
Reviews
6/10 Good
21 December 2024
Really run down
Great location, however… place was very run down, the smell in the elevator lobby on our level from the refuse bin was absolutely disgusting! Or windows were so dirty we could hardly see out. No aircon in bedrooms only ceiling fans.
Joanne
Joanne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
08 December 2024
2 bedroom apartments were good. Nice and close to everything.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
6/10 Good
01 December 2024
Sebastian
Sebastian, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
08 November 2024
Property location was great. Could do with a lick of paint
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
04 October 2024
Itsawat
Itsawat, 15-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
03 October 2024
Glen
Glen, 3-night trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Comfortable Family Stay
The apartment was great (2 bedroom 2 bathrooms) and comfortable for 2 adults and 3 children (one child slept on a rollaway bed in the living room). My only complaint was the pool- not very clean, cigarette butt floating in it and a chunk of someone’s hair on the tiles when we had a look.
Lauren
Lauren, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Great service from the reception people very helpful and accomodating.
Herman
Herman, 2-night trip
Verified Wotif guest review
6/10 Good
22 September 2024
Good central location. Rooms are dated and really need an update especially the bathrooms. Good beds and pillows.
Elissa
Elissa, 1-night family trip
Verified Wotif guest review
8/10 Very good
22 September 2024
Wasn't the greatest
We stayed for 3 nights.
The location was fantastic.
It was comfortable enough but but,
*The shower had a lot of black mould growing in it.
*The shower pressure was terrible!
*There wasn't enough cutlery in the kitchen for my family of 4 and there were broken utensils.
*We didnt see any house keepers our whole stay so we bpught toilet paper as there was only 1 left for us.
Value for money wasn't there for me, We were rather disappointed with the unit.
Bek
Bek, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
11 September 2024
It was very good and very close to where we jad to go for training. The only downside was construction after midnight too noisy and broke our sleep
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Amazing views!
Lovely views from 37th floor.
Amazing bed, nice pillows.
Toilet lid was broken but attended to the next day even though it was a Sunday!
No bulbs in the second bedroom lamps so we had to unplug one from the main bedroom and swap it over.
The apartment was spacious and very clean, however there was a film of dust under the tv unit which we could see when sitting on the couch.
Staff were very helpful and attentive, however I recommend you advise guests how to use the key for the lift! No information whatsoever was given at reception when checking in.
Will definitely return. We stay here around 2-3 times each year.
Annette
Annette, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
07 September 2024
I like the lift access. It was a convenient way to use. I didn’t like the room. Very boring. No art work or comfort. Terrible smell on the whole level 19. No instructions where the pool was or how to access. Strange toilet location in the bathroom. Looks very different to the online photos.
Kellyann
Kellyann, 2-night romance trip
Verified Wotif guest review
6/10 Good
16 August 2024
Ian
Ian, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 August 2024
Very central location in Brisbane City. Walking distance to everything the city has to offer
Gabrielle
Gabrielle, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Excellent Stay
We really enjoyed our stay at Oaks Brisbane River City Suites. The apartments are located a very short walk away from shops, restaurants, Brisbane Public Transport and Tourist Attractions. The staff were very friendly and helpful. The pool and spa area is very nice with city views while you are swimming. We would differently stay at Oaks Brisbane River City Suites next time we holiday in Brisbane.
Marcus
Marcus, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 August 2024
Itsawat
Itsawat, 8-night trip
Verified Hotels.com guest review
4/10 Fair
05 August 2024
Terrible location that’s noisy all night, rooms not cleaned properly, hard bed, parking not mentioned until arrival then expensive. Poor communication by staff on arrival and hard to understand. So called gym a waste of time except for the treadmill, poor quality everything.
Jason
Jason, 4-night trip
Verified Lastminute guest review
8/10 Very good
05 August 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
4/10 Fair
04 August 2024
Poor ilinformed, rude service by your Female staff. Effort made by Male staff.
Bad attitude and Really Poor customer service.
Rooms were not up to Hygienic standards
Michelle
Michelle, 3-night family trip
Verified Expedia guest review
6/10 Good
04 August 2024
Great location in the city. Rooms need a revamp though. Costly parking at $38 per day.
Greer
Greer, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
03 August 2024
Ernesto
Ernesto, 2-night trip
Verified Expedia guest review
8/10 Very good
29 July 2024
Great place to stay.
Only downside was there was a noisy person staying in the room next to us and he and whoever was staying with him would be arguing very loudly so it was a bit scary for a family with young children to hear. However, this was beyond the hotel’s control.
Lisa
Lisa, 9-night trip
Verified Expedia guest review
8/10 Very good
29 July 2024
Good location, the room isn’t fancy but functional
This apartment has all the basics. It’s not fancy, and could do with a repaint, but it’s in a good location and was very close to the conference I was attending. There is an outdoor pool and a gym that I saw but didn’t try out as I ran out of time.