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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

Mercure Gold Coast Resort

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
64 Palm Meadows Drive, Gold Coast, QLD, 4211, Australia

Suburban hotel with 2 outdoor pools, near Palm Meadows Golf Course
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great stay, friendly staff and great service.May 14, 2021
  • We always stay at The Mecure for gymnastics events at Carrara. It's clean, comfortable…May 12, 2021

Mercure Gold Coast Resort

from ZAR 1,342
  • Superior Room, 2 Queen Beds, Golf View
  • Superior Room, 2 Queen Beds, Jetted Tub
  • Superior Room, 1 King Bed, Jetted Tub
  • Superior Room, 1 King Bed, Garden View
  • Superior Room, 2 Queen Beds, Garden View
  • Superior Room, 1 King Bed, Golf View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Queen Beds, Pool View

What’s around Mercure Gold Coast Resort

Landmarks

  • In Carrara
  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 3 mi / 4.9 km
  • Surfers Paradise Beach - 5.3 mi / 8.5 km

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 11 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 21 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 292 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up (available 24 hours)*

Parking

  • Free covered onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10097
  • Conference space size (meters) - 938
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 8
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Dining

The Green - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.

The Cart - Onsite coffee shop. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Mercure Gold Coast Resort’s small print

Also known as

  • Gold Coast Mercure
  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort Hotel Carrara
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for AUD 45.0 per night

Breakfast costs between AUD 12.50 and AUD 32.50 for adults, and AUD 12.50 and AUD 12.50 for children (approximately)

Airport shuttle service is offered for an extra charge of AUD 100 per vehicle (roundtrip)

WiFi is available in guestrooms for AUD 20 per night (rates may vary)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Gold Coast Resort

  • Does Mercure Gold Coast Resort offer free cancellation for a full refund?
    Yes, Mercure Gold Coast Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Gold Coast Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Gold Coast Resort?
    Yes, there's free self parking.
  • Is there a pool at Mercure Gold Coast Resort?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Mercure Gold Coast Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercure Gold Coast Resort?
    You can check in starting at 2 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Mercure Gold Coast Resort?
    Yes, The Green offers alfresco dining and golf course views. Nearby restaurants include Cocotte Dining (2.7 mi), Mike's Kitchen (2.7 mi), and Krish Indian Cuisine (2.8 mi).
  • Is airport shuttle service offered by Mercure Gold Coast Resort?
    Yes, an airport shuttle is available. The charge is AUD 100 per vehicle roundtrip.
  • Is there an onsite casino at Mercure Gold Coast Resort?
    No, this hotel doesn't have a casino, but The Star Gold Coast (10-min drive) is nearby.
  • What is there to do at Mercure Gold Coast Resort and nearby?
    Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Mercure Gold Coast Resort also has a sauna and a health club, as well as a picnic area and a garden.

Recent reviews

Fabulous 8,8 From 865 reviews

Very good 8,0
There are no lifts if that is of concern and it can be a hike with luggage from the car park as well.
m, au2 night trip
Exceptional 10,0
Awesome
Staff were friendly and professional, allowed me to check in 6 hours early (room was available early so this option may not always be available) overall done the job I needed it to do.
Frank, au2 night trip
Exceptional 10,0
Great weekend getaway!
Staff were excellent, facilities above average, rooms clean and comfy, and price was outstanding. Always love staying here!
Rebecca, au2 night trip with friends
Very good 8,0
Rooms are small and restaurant not much better than pub food facility s are good glad we got a room looking over golf course not the pool
au1 night romance trip
Good 6,0
Very pretty grounds. Pools were both quite dirty and needed cleaning. Bathroom had used soap left in shower from previous persons whom had stayed in the room, which showed that the cleaning of the rooms wasn’t thorough. Staff were very friendly as always. Aircon in rooms very bad. Over the 16hours spent at hotel, room went from 33deg to 27deg which meant it was a very sweaty night.
au1 night romance trip
Exceptional 10,0
Excellent
Jasin, au1 night trip
Exceptional 10,0
Wonderful friendly staff, made our weekend feel amazing and relaxing, will definitely be back
au2 night romance trip
Very good 8,0
Silent, spacious room, comfortable bed, no lift between levels when moving luggage.
au1 night romance trip
Exceptional 10,0
Mercure Gold Coast always provide excellent service, great rooms and a good range of options in the restaurant
au1 night romance trip
Fair 4,0
I have been a few times before but this time round was a little disappointing. We were not told that there would be no room service and when my partner called and asked for a coke she said she would see what she could do but never called back to let us know. The breakfast was terrible as well paying $25 each $50 all up for a “big breakfast” that was NOT a big breakfast. A big break is where you would get about 3 bits of bacon we received 1 bit that was barely cooked, also some grilled tomato and received none and also only received 2 bits of mushroom where you would usually receive 6 or more. This was our 3rd time staying and it was fairly disappointing.
Sasha, au1 night trip with friends

Mercure Gold Coast Resort