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Hotel & Spa La Mansión del Burro Azul

3.5 star property
Family-friendly hotel with full-service spa, connected to the convention center, near Theater of the Republic

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa La Mansión del Burro Azul

Sun deck
40-inch flat-screen TV with cable channels, TV, DVD player
Children’s activities
Egyptian cotton sheets, premium bedding, down duvets
Check-in/check-out kiosk

Reviews

8,4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Spa
  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Limo/town car service
  • Coffee/tea in a common area
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Stovetop
  • Private bathroom
  • Living room
  • Television
The price is R740
R884 total
includes taxes & fees
04 Dec - 05 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 Double Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

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The price is R503
R601 total
includes taxes & fees
08 Dec - 09 Dec
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About the area

Map
Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000

What's nearby

  • Aqueduct of Santiago de Querétaro - 10 min walk - 0.9 km
  • Santa Rosa de Viterbo Temple - 14 min walk - 1.2 km
  • Josefa Ortiz de Domínguez Auditorium - 16 min walk - 1.4 km
  • Autonomous University of Querétaro - 4 min drive - 3.6 km
  • Corregidora Stadium - 5 min drive - 3.9 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Pluma Lounge Cafe - ‬3 min walk
  • ‪Santa Cecina - ‬2 min walk
  • ‪Cafeteria la Palma - ‬4 min walk
  • ‪Carnitas los Gordos - ‬4 min walk
  • ‪Dodo Café Cóctel Bar - ‬4 min walk

About this property

Hotel & Spa La Mansión del Burro Azul

Hotel & Spa La Mansión del Burro Azul puts you just a 5-minute drive from Aqueduct of Santiago de Querétaro and Corregidora Stadium. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Other features include a sauna and a steam room.

Languages

Spanish

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 9:30 AM - 11:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 33.00 kilometers*
  • Shopping center shuttle*

Other information

  • Smoke-free property
  • No alcohol served onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golf lessons nearby
  • Skiing nearby
  • Hot springs nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Traditional architecture

Accessibility

  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Yard
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi

Food and drink

  • Stovetop
  • Oven

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (roundtrip)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Moss Hotel Queretaro
Mansion Burro Azul Hotel
Mansion Burro Azul Hotel Queretaro
Moss Hotel Spa
& Mansion Burro Azul Queretaro
Hotel Spa La Mansión del Burro Azul
Hotel & Spa La Mansión del Burro Azul Hotel
Hotel & Spa La Mansión del Burro Azul Querétaro
Hotel & Spa La Mansión del Burro Azul Hotel Querétaro

Frequently asked questions

Does Hotel & Spa La Mansión del Burro Azul offer free cancellation for a full refund?
Yes, Hotel & Spa La Mansión del Burro Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel & Spa La Mansión del Burro Azul?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel & Spa La Mansión del Burro Azul?
Sorry, there's no onsite parking at Hotel & Spa La Mansión del Burro Azul.
Is airport shuttle service offered by Hotel & Spa La Mansión del Burro Azul?
Yes, an airport shuttle is available. The charge is MXN 800 per vehicle roundtrip.
What are the check-in and check-out times at Hotel & Spa La Mansión del Burro Azul?
Check-in start time: 1:00 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel & Spa La Mansión del Burro Azul and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Does Hotel & Spa La Mansión del Burro Azul have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel & Spa La Mansión del Burro Azul like?
Hotel & Spa La Mansión del Burro Azul is in Downtown Querétaro, a short 10-minute walk from Aqueduct of Santiago de Querétaro and 6 minutes' walk from Plaza de Armas.

Hotel & Spa La Mansión del Burro Azul Reviews

Reviews

8,4

Very good

9,0/10

Cleanliness

8,8/10

Staff & service

8,8/10

Amenities

8,2/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lauren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were friendly, the hotel was clean and the beds were very comfy.
Isabel, 1-night family trip
Verified Expedia guest review

2/10 Poor

Mi experiencia fue muy mala ,despues de 4 horas de viaje desde ciudad de mexico y tener un reserva confirmada y pagada el lugar no me atendio porque llegue a las 12 am sin importar que avise via whatsapp de mi llegada simplemente no les importo y me dejaron fuera en la madrugada
juliana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and clean and accessible to train station
Verified Expedia guest review

10/10 Exceptional

Rosalina, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !
Karen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room, food and spa was excellent.Service was amazing. Loved the stay!
Verified Expedia guest review

10/10 Exceptional

Ana Lucia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Carl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

María Eugenia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!
Carolina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy casero y acomodado a la época. Las amenidades que ofrecen así como extras a la estancia valen la pena.
Kevin Eduardo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A nice place to stay. Super quiet, and traditional style.
George, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Charming hotel in the heart of Queretaro!
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Perfect location and very beautiful hotel!! Will definitely go back!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

The only thing I didn’t like was the room had no windows, therefore it was very warm. Luckily there was a ceiling fan to circulate the air.
Autry, 2-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Bonito
Un hotel bonito, agradable pero un gran punto en contra es que no tiene estacionamiento y la pensión que ellos te recomiendan cuesta $100 or cada 12 horas.
Richard, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Suprised
Arriving from the outside I started to worry and said oh no but going through the door and seeing my name on the notice board things went swimmingly after that. The hotel is lovely and the staff are great and informative. I would stay again!!!
Bob, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A dessert, short and swee.t
I consider my staying at Moss Hotel & Spa very enjoyable. The location was amazing, the staff were very cordial and the Continental Breakfast was considerably tasteful. It was a short, but comforting experience!
Abel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindo hotel y confortable.
Es un hotel muy lindo y confortable, el personal es muy amable y tiene un pequeño desayuno. La ubicación es algo céntrica.
Jovan, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

Rooms are small.Water for shower has no pressure. No Parking .Be careful , police takes your plates
Martina, 1-night trip
Verified Expedia guest review